MacNeil Automotive Product Limited

I don’t plan on purchasing anything else from WeatherTech. The quality of their product has gone down and so has their customer service. I recommend doing some research and going with another company.

Feb 14, 2022 · Straight Edge

EDIT: WeatherTech took care of me after the issue detailed below and made things right. I changed my rating to five stars because it's nice to see a company strive to keep their customers happy! Now, with that said I still can't recommend the window deflectors. The mats and liners are great though. Well, yet another company that chooses not to stand behind their product (though they claim to). I recently purchased a set of their window deflectors only to install them and see a completely different look when comparing the fronts to rears (see attached pic). The latter stick out a full 1/4 inch more than the fronts and apparently this was a "conscious design choice". The item description references "OEM quality" and "sleek aerodynamic styling" but once installed it's clear that this product fails to meet those expectations. Now, since I already installed them they won't work with me in any way...kinda odd since the only way to see the odd fitment is to install them! If you're looking for window deflectors I strongly recommend you look elsewhere. I will avoid Weathertech entirely going forward.

Apr 17, 2018 · Steven Anderson

This has been a frustrating experience. I ordered an entire set of mats for my new car and find just one - the front passenger to be a poor fit. You can see in the pictures that the WeatherTech mats leave a large area above your feet exposed where the mat normally clicks in. This area is obviously not meant to be exposed and has some holes into the car interior. It's also pretty noticeable visually and when your feet are down there. I emailed and also called giving them an opportunity to make it right in some way and both times they just said too bad this is how our engineers designed it. I would return them, but that's too much hassle and there aren't any competitors that have it for my car since it's a 2018. Really disappointed in their customer service.

Aug 24, 2018 · Courtney Burrows

I ordered mats for my Lexus RX 18 mos ago. Very surprised to read other reviews - from the front & back floors mats and the cargo liner, everything fits like a glove! What prompted me to review them now is, vacuumed more car yesterday and drove off without the driver's side floor mat. Called WeatherTech to order another one, and the very helpful rep, Melvin, told me it was under warranty and another one would be shipped free! Wow, totally unexpected and I am a customer for life!!

Oct 19, 2017 · Michael Dougherty

This will be the last time I purchase from WeatherTech. I have spent way too much money with these people to only find the quality is taking a dive - I am reminded of this every time I open the door to my $50K 4 Runner to see the worse part of the vehicle is the floor mats! On another note worth the mention - the Shipping and Handling prices are an outrage! If you want us to buy USA Made products, start looking after your customer base! $18.00 to ship a license plate cover and Cell phone cup mount? - Total Joke. Last time I purchase anything from them.

Jun 10, 2020 · David Dykehouse