M F Automotive

(13 reviews)

Auto Repair StationsMinnesotaRamsey CountySaint PaulUnion ParkSelby Avenue

Ramsey County . Minnesota

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Operating Hours

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M F Automotive Introduce

Situated at 1728 Selby Avenue in St. Paul, MN 55104, M F Automotive operates as an Auto Repair Station providing various services to local vehicle owners. This establishment can be reached at (651) 646-0032 or +1 651-646-0032, serving as a point of contact for automotive needs in the community.

Environment and Customer Experience

The environment of an auto repair shop like M F Automotive is typically characterized by a functional, workshop setting focused on vehicle diagnostics and repair. While specific details about the waiting area amenities or the overall aesthetic of the facility are not provided, the customer experience at M F Automotive appears to be quite varied, as indicated by the contrasting reviews from real customers. It's important to consider both perspectives to gain an objective understanding.

One customer shared a highly positive experience, particularly highlighting exceptional service during a challenging situation: "Truck broke down in -25 degree weather (in front of their shop luckily). These guys came out on their own accord and tried to charge my old dead battery and helped multiple times to jump me, then took my battery inside charged it (all day for free) Finally fixed my truck in less than 24 hrs at a very fair price. Offered me a ride to and from home to boot. Good experience with the guys at Accurate auto." This review portrays M F Automotive as a highly responsive, helpful, and fair business. The willingness to assist with roadside issues in extreme weather, offer free battery charging, provide rides, and complete repairs quickly and at a reasonable price speaks volumes about their dedication to customer support and goes above and beyond standard service expectations. The mention of "Accurate auto" might be a slight misremembering of the name, but the context clearly refers to the positive experience at the shop in question.

Conversely, another customer reported a very negative experience: "Very bad experience, my wife's car broke down and initially they quoted her 800$, that fix one thing, it didn't work out, replaced another and so they were fixing her car for a month in a total cost of 1700$, most then whole car cost. If you don't want to ripped there, avoid it as a plague. Customers beware!!!" This review expresses serious concerns about escalating costs, prolonged repair times, and ultimately, dissatisfaction with the repair outcome. The customer felt that the final cost far exceeded the car's value and suggests a lack of transparency or effectiveness in their diagnostic and repair process. This directly contradicts the positive experience and points to potential inconsistencies in service quality or communication regarding repair estimates and timelines.

These divergent accounts suggest that while M F Automotive is capable of providing excellent and customer-centric service, there might be variability in their repair process or customer communication, leading to vastly different outcomes for different clients. This highlights the importance of clear communication and obtaining detailed estimates for any complex repairs.

Comprehensive Services Offered

As an Auto Repair Station, M F Automotive likely offers a broad spectrum of services designed to address various automotive needs, from routine maintenance to more complex repairs. While a definitive list isn't provided, typical services offered by such establishments include:

  • General Vehicle Diagnostics: Utilizing specialized equipment to identify issues with various vehicle systems.

  • Engine Repair and Maintenance: Addressing problems with engine performance, components, and routine tune-ups.

  • Brake Services: Inspection, repair, and replacement of brake pads, rotors, calipers, and fluid.

  • Suspension and Steering Systems: Repair and maintenance of shocks, struts, ball joints, tie rods, and power steering components.

  • Electrical System Repair: Diagnosing and fixing issues with batteries, alternators, starters, wiring, and other electrical components, as evidenced by the free battery charging mentioned in a review.

  • Fluid Services: Oil changes, transmission fluid flushes, coolant system flushes, power steering fluid changes, and brake fluid changes.

  • Tire Services: While not explicitly mentioned, most auto repair shops offer tire rotations, balancing, and flat tire repair. Some may also sell new tires.

  • Heating and Air Conditioning (HVAC) Services: Repair and maintenance of climate control systems.

  • Exhaust System Repair: Fixing or replacing mufflers, catalytic converters, and exhaust pipes.

  • Pre-Purchase Inspections: Evaluating the condition of a used vehicle before purchase.

The review mentioning the truck breakdown and subsequent fix suggests their capability to handle critical, unexpected repairs efficiently, even in adverse conditions. This implies a readiness to address diverse mechanical issues that can sideline a vehicle.

Features and Customer Focus

Based on the provided customer feedback, several features define M F Automotive's approach to service:

  • Exceptional Customer Support in Emergencies: The most standout feature is their proactive and compassionate response during a customer's breakdown in extreme cold, including providing free assistance and transportation. This demonstrates a strong commitment to customer well-being beyond just the repair itself.

  • Fair and Transparent Pricing (for some): One customer explicitly stated a "very fair price" for their repair. This indicates that M F Automotive is capable of offering competitive and reasonable costs for their services.

  • Quick Turnaround Times (for some): The truck repair being completed in "less than 24 hrs" highlights their potential for efficient service delivery, especially for critical repairs.

  • Potential for Inconsistent Service: The stark contrast in reviews suggests that while M F Automotive can deliver outstanding service, there might be inconsistencies in their diagnostic accuracy, repair effectiveness, or cost management, which could lead to dissatisfaction for other customers.

  • Personalized Service: The offer of a ride home and the direct interaction with the "guys at Accurate auto" (likely M F Automotive) indicates a more personalized and less corporate approach to customer service, where individual needs are considered.

The mixed reviews, however, emphasize that customers should be proactive in discussing their repair needs, understanding proposed solutions, and confirming cost estimates before proceeding with extensive work to avoid potential misunderstandings or dissatisfactory outcomes.

Promotional Information

Based solely on the provided information and general knowledge of auto repair shops, specific, ongoing promotional offers for M F Automotive are not explicitly stated. However, typical promotions offered by independent auto repair stations like this can include:

  • Seasonal Maintenance Specials: Discounts on services like winterization checks, AC system recharges, or tire changeovers.

  • New Customer Incentives: Introductory discounts or free inspections for first-time clients.

  • Bundle Deals: Reduced prices when combining services like an oil change with a tire rotation or a brake inspection.

  • Diagnostic Specials: Lower costs or free diagnostics with a subsequent repair.

  • Loyalty Programs: Rewards or discounts for repeat customers.

For the most accurate and current promotional information, it is always recommended to contact M F Automotive directly at (651) 646-0032 or visit their location at 1728 Selby Ave, St Paul, MN 55104. Any available promotions would likely be communicated during direct inquiries or displayed at their physical location.

In conclusion, M F Automotive in St. Paul, MN, appears to be an auto repair station capable of providing exceptional service, particularly during emergencies, characterized by helpfulness and fair pricing. However, potential customers should be aware of the varying experiences reported and engage in clear communication regarding repair scope and costs. The business's ability to go above and beyond for customers in distress suggests a strong underlying commitment to service, despite some reported challenges.

M F Automotive Location

M F Automotive Customer Reviews

Truck broke down in -25 degree weather (in front of their shop luckily). These guys came out on their own accord and tried to charge my old dead battery and helped multiple times to jump me, then took my battery inside charged it (all day for free) Finally fixed my truck in less than 24 hrs at a very fair price. Offered me a ride to and from home to boot. Good experience with the guys at Accurate auto.

Feb 09, 2019 · ejl

Very bad experience, my wife's car broke down and initially they quoted her 800$, that fix one thing, it didn't work out, replaced another and so they were fixing her car for a month in a total cost of 1700$, most then whole car cost. If you don't want to ripped there, avoid it as a plague. Customers beware!!!

Jul 27, 2015 · Kiril B

Did the job in a timely manner and price was as quoted. I would be careful if you don't know anything thing about cars seems to up sell stuff, but they did save me 150 bucks compared to the other shops in town.

Apr 27, 2016 · mike Wiggins

Did the job in a timely manner and price was as quoted. I would be careful if you don't know anything thing about cars seems to up sell stuff, but they did save me 150 bucks compared to the other shops in town.

Apr 27, 2016 · mike Wiggins

I've went here for a couple different issues with my car, they are the most wonderful people I've ever worked with and am very satisfied with the work they've done!

Apr 17, 2017 · Desiree Fritz

I've went here for a couple different issues with my car, they are the most wonderful people I've ever worked with and am very satisfied with the work they've done!

Apr 17, 2017 · Desiree Fritz

Does good work but there’s no communication skills what so ever. Business owner acts like a child. Don’t waste your money here.

Jan 30, 2019 · Kirk Traxler

Does good work but there’s no communication skills what so ever. Business owner acts like a child. Don’t waste your money here.

Jan 30, 2019 · Kirk Traxler