Lloyd's Mid-Town Tires

(169 reviews)

Auto Repair StationsCaliforniaSanta Cruz CountyScotts ValleyScotts Valley Drive

Santa Cruz County . California

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  • +1 831-226-1246
  • locations.lloydstire.com
  • 5310 Scotts Valley Dr Unit D, Scotts Valley, CA 95066, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Lloyd's Mid-Town Tires Introduce

Lloyd's Mid-Town Tires, with locations including 311 Capitola Road Extension, Santa Cruz, CA 95062, and 5310 Scotts Valley Dr Unit D, Scotts Valley, CA 95066, operates as a versatile "Auto Repair Station" specializing in tire sales and services, alongside a range of general automotive repairs. This establishment has a long history in the community, with the Santa Cruz location, for instance, established in 2016 (formerly Holser's Tire Service), and the overall "Lloyd's Tire" brand having roots back to 1940. They typically operate from 7:30 AM to 5:00 PM, Monday through Friday, and 8:00 AM to 12:00 PM on Saturdays, though specific hours can vary by location and it's always best to confirm directly. While recent online reviews show a mixed bag of experiences, the overall history and many current positive reviews highlight their commitment to efficient service and competitive pricing.

Environment and Customer Experience

The environment at Lloyd's Mid-Town Tires aims for efficiency and functionality. As a busy tire and auto service center, the focus is often on getting vehicles in and out promptly. Customer experiences vary, but many positive reviews highlight a professional and friendly staff. Customers frequently commend their quick service, especially for routine tasks like tire rotations and installations, often noting that they can get in and out without an appointment or with minimal wait times. While some recent feedback has been mixed regarding communication and detailed diagnostics, many long-term customers appreciate the straightforward approach and perceived honesty. The cleanliness of the waiting area is sometimes mentioned positively, suggesting a comfortable space for customers while their vehicles are being serviced. The goal is to provide a smooth and hassle-free experience, especially for tire-related needs.

Comprehensive Services and Goods for Sale

As an "Auto Repair Station" with a strong emphasis on tires, Lloyd's Mid-Town Tires offers a comprehensive range of services and products. Their primary offerings revolve around tire sales and maintenance, but they also provide essential auto repair services. Their inventory includes a wide selection of tires from leading brands, catering to various vehicle types and customer preferences. Key services and goods for sale include:

  • New Tire Sales & Installation: They stock an extensive selection of tires from major brands like Michelin, Goodyear, Bridgestone, Continental, Cooper, Hankook, and BFGoodrich®. They assist customers in choosing the right tires for their vehicles and provide professional installation.
  • Tire Repair: Expert repair for punctures and other minor tire damage, aiming to extend the life of existing tires when possible.
  • Tire Rotation & Balancing: Essential services to ensure even tire wear, extend tire lifespan, and improve vehicle handling. Many customers praise the quickness and efficiency of these services, especially noting the free rotations offered after purchasing tires from them.
  • Wheel Alignment: Crucial for preventing uneven tire wear, improving vehicle handling, and ensuring proper steering. This service helps maintain the vehicle's geometry for optimal performance and safety.
  • Brake Repair: Comprehensive brake services, including inspection, brake pad and rotor replacement, and addressing issues with the braking system to ensure vehicle safety.
  • Oil Change Services: Routine oil and filter changes, a fundamental part of vehicle maintenance to ensure engine longevity and performance.
  • Preventive Maintenance: General checks and services designed to prevent larger issues, including fluid checks, belt and hose inspections, and other routine maintenance tasks.
  • Steering and Suspension System Repair: Addressing issues with shocks, struts, and other suspension components to ensure a smooth ride and proper vehicle control.
  • Battery & Charging System Service: Testing and replacement of batteries, and repair of starters and alternators to ensure reliable vehicle starting and electrical function.
  • Exhaust System Repair: Inspection and repair of mufflers and other exhaust components.
  • TPMS (Tire Pressure Monitoring System) Services: Diagnosis and repair of TPMS sensors to ensure accurate tire pressure readings.
  • Vehicle Inspections: General inspections to assess the overall health and safety of the vehicle.
Features and Distinctions

Lloyd's Mid-Town Tires aims to distinguish itself through several key features, particularly focusing on customer convenience and value for money:

  • Strong Tire Specialization: As their name suggests, they are highly specialized in tires, offering a wide variety of brands and providing expert installation and maintenance services. This focus makes them a preferred destination for tire-related needs.
  • Quick and Efficient Service: Many customers appreciate the speed with which routine services, especially tire rotations and installations, are completed. This focus on efficiency minimizes customer waiting time.
  • Competitive Pricing: Customers often highlight that Lloyd's Mid-Town Tires offers fair and competitive pricing for both tires and services, providing a cost-effective solution compared to some dealerships or larger chains.
  • Free Tire Rotations (often for life): A significant perk for customers who purchase tires from them is the offer of free lifetime tire rotations, which adds long-term value and encourages repeat business.
  • Walk-in Friendly: For certain services like tire rotations, customers report being able to visit without an appointment and still receive prompt service.
  • Established Presence: With a long history in the Santa Cruz and Scotts Valley areas, Lloyd's Mid-Town Tires has served generations of customers, building a legacy of community involvement and service.

It is important to note that while many customers report positive experiences, some recent online feedback has indicated inconsistencies in service quality or communication following changes in ownership. However, many current reviews continue to praise their efficiency, pricing, and friendly staff for basic tire and routine services.

Promotional Information

Lloyd's Mid-Town Tires frequently offers various promotions and savings opportunities to attract and retain customers. These can include both general discounts and specific brand rebates. Potential and commonly seen promotional information includes:

  • Manufacturer Rebates: They often participate in rebates offered by major tire brands (e.g., Bridgestone, Continental, Cooper, Firestone, Goodyear, Hankook). These rebates can provide significant savings on new tire purchases.
  • Oil Change Coupons: Discounts on routine oil changes, sometimes combined with a multi-point inspection.
  • Alignment Coupons: Special offers for wheel alignment services, essential for tire longevity and vehicle handling.
  • Wiper Blade Specials: Promotions on essential maintenance items like wiper blades.
  • Financing Options: Availability of financing to help customers manage larger purchases or unexpected repairs.
  • Free Tire Rotation with Purchase: As mentioned, a common and highly valued perk is often free tire rotations when you purchase new tires from them.

Customers are encouraged to check the official Lloyd's Tire & Auto Care website or inquire directly at their Scotts Valley or Santa Cruz locations for the most current promotions, specific terms, and conditions, as these offers can change periodically. Leveraging these promotions can provide substantial savings on necessary vehicle maintenance and tire purchases, making Lloyd's Mid-Town Tires a cost-effective option for local drivers.

Lloyd's Mid-Town Tires Location

Lloyd's Mid-Town Tires Customer Reviews

I really want to give a good review because I understand everyone is hustling these days to survive but I did not have a good experience. I was told that I would get 2 free tires and the bill still came out to $600 for the cheapest ones they have. I was told a warranty was included but right before paying I noticed a line item for $80 warranty. That does NOT mean "included". I was told it would take 1-1.5 hours and it took almost 2 hours. But the real kicker is that when the car puled up I noticed the tires looked low in air and I thought to myself "it couldnt be, theres no way a tire shop would give me fresh tires but not check the pressure". I went ti a gas station and sure enough the pressure for each tire was at 31 PSI instead of the 44 PSI it should be at. The guy was friendly but I'm bummed with this experience.

Apr 18, 2025 · Robin Applewood

Happy to give a five star rating if I get a refund on the supposed “tire insurance” that I purchased. I was in in February and purchased four new tires. I also added extra road hazard insurance on them. A few months later, I rolled over a screw and got a flat. so of course, I was happy that I had purchased the extra insurance. I checked my receipt and I could see I was built to the insurance, but I didn’t have any other information. So I called Lloyd’s. They seemed confused and said “I don’t know. All I have is a phone number. You’ll have to call the phone number. “ So I called the insurance company and they said that I needed a plan number. They said “we sell hundreds of plans. We need to know what your plan was”. Which makes sense. So I called Roy back again. Crickets. they had no idea what my plan number was or how to find it. I asked what I should do. Crickets. If you guys want to respond and perhaps offer a rebate on the insurance that you sold me, I still have my receipt. And I will have a record of the phone call as well. Thank you.

Nov 30, 2024 · Say M

Charged my wife $88 to replace a brake light bulb. It’s an $8 part that takes 5 minutes. I could have easily done it myself. They charged $44 for the bulb plus $40 labor. Ridiculous! We will never be back. They also took 4 hours to do an oil change and that’s with an appointment.

Dec 31, 2024 · Eric Whitman

Great service, integrity and very courteous professionals. We picked up an eyelet bolt in our left rear tire on the way to our weekend in Capitola. We were prepared for hours of waiting and what could have been a $300 replacement tire. We were in and out in about 40 minutes for $35. Saved our trip!

Feb 07, 2025 · djttrainer

YES!!! Thank goodness I was referred to this location!! Years ago I favored Lloyd's in SC until they were bought. It then went quickly downhill. However, this location offers everything I valued from the other location. Why? Jacob is running this location and he is the man!! He knows his business, he listens, he is kind, and so much more! I am so grateful to have the peace of mind back to be taken care of again and never stress about tire issues. I came in last minute today for a leaky tire and he was quick to hook me up and get me back on the road!! Thank you!!!

Nov 12, 2022 · Celeste Roam (Roaming EO girl)