Lewis Avenue Automotive Repair

Lewis Avenue Automotive Repair, situated at 8903 Lewis Ave, Temperance, MI 48182, USA, positions itself as a full-service Auto Repair Station dedicated to serving the local community with a broad range of vehicle maintenance and repair needs. They cater to both domestic and import automobiles of all makes and models, aiming to provide expert service at an affordable price. Customers can reach them at (734) 847-4898 or +1 734-847-4898 for appointments and inquiries.

The facility emphasizes a commitment to quick and trouble-free service, understanding that customer time is valuable. They offer various essential services and goods for sale, making them a potential one-stop shop for automotive care in Temperance.

The environment at Lewis Avenue Automotive Repair is described as having both positive and concerning aspects, according to customer feedback. On the positive side, some customers have highlighted excellent interpersonal interactions. For instance, one reviewer praises "KJ the service lady" for being "very nice and personable" and notes that "The mechanic on site was fast and prompt. Really glad I took it there. Will be back. Thanks Lewis Auto." Other reviews confirm this positive experience, mentioning "friendly and knowledgeable staff," "quick, kind, efficient" service, and being "very nice and quick." This suggests that when the service delivery is seamless, customers find the experience to be very satisfactory, emphasizing a welcoming front-end and efficient work from the mechanics.

However, a more critical review details a highly problematic experience. This review points to issues such as incorrect diagnoses, shoddy repair work (e.g., "zip tie holding connection to plug coil; oil sensor wire routed wrong going over water pump; oil dip stick not bolted down"), extended completion times (five days for a repair), and the recurrence of issues shortly after service, along with the appearance of new warning lights. Furthermore, the customer reported being told the shop was "not responsible for brake warning lights" and discovering grease and oil smells inside the vehicle. The overall impression from this negative review is one of "backyard mechanic work" that contradicts claims of "ASE CERTIFIED work." This disparity in reviews indicates that while the staff aims for friendliness and speed, there may be inconsistencies in the quality of workmanship and customer support, particularly when issues arise after the initial repair. It also suggests that the internal cleanliness and care for the customer's vehicle could be areas needing improvement.

Lewis Avenue Automotive Repair offers a comprehensive suite of services designed to address a wide array of vehicle issues, from routine maintenance to complex repairs. Their website indicates proficiency across various automotive systems, including:

• AC Repair: Addressing issues with vehicle air conditioning systems.
• Brakes: Comprehensive brake inspection, repair, and replacement services.
• Car & Truck Care: General maintenance and repair services for both cars and trucks.
• Electrical Services: Diagnosing and repairing electrical issues, including battery problems, wiring, and components.
• Electronic Services: Focusing on the electronic systems within modern vehicles.
• Engine & Transmission: Major repair work on both engines and transmissions, including diagnostics.
• Engine Maintenance: Routine services to ensure engine longevity and performance, such as oil changes, fluid checks, and tune-ups.
• General Services: A broad category covering various common automotive needs.
• Heating and Cooling Services: Beyond AC, this includes radiator service and other components of the vehicle's cooling system.
• Miscellaneous Services: Any other specific or unique repair needs.
• Diagnostics: They use the latest technology to assess vehicle problems and provide clear estimates.

They aim to complete most maintenance services while customers wait, and many repairs like AC, brakes, and transmission services are performed the same day. This emphasizes their commitment to minimizing customer inconvenience.

Lewis Avenue Automotive Repair highlights several features and benefits intended to attract and retain customers:

• Full-Service Capability: Their broad range of services means customers can rely on them for almost any automotive need, from basic oil changes to intricate engine or transmission work, avoiding the need to visit multiple shops.
• Certified Mechanics: The business states that their mechanics are "certified" and "highly skilled," suggesting a commitment to professional standards and expertise. However, the conflicting customer reviews on quality of work imply that this may not always translate into consistently high standards for every repair.
• Affordable Pricing and Clear Estimates: They promise to offer "expert auto repairs at an affordable price" and provide "easy to understand estimates with no hidden costs." This transparency in pricing is a significant benefit for customers looking to manage repair expenses. They also offer options to keep costs low.
• Quick Turnaround Times: Their stated goal is to complete most services and many repairs quickly, getting customers "back on the road right away." For individuals who depend on their vehicles daily, this efficiency is a crucial advantage.
• Guarantee on Work: Lewis Avenue Automotive Repair states they "stand behind all of our work with a guarantee you can count on." While the specific terms of this guarantee are not detailed, it aims to provide customers with peace of mind regarding the durability of repairs. However, the negative review mentioning resistance to addressing new issues after repair raises questions about the practical application of this guarantee in all cases.
• Customer Service Focus: Despite mixed reviews on actual service outcomes, the stated commitment to "remarkable customer service" and the positive feedback on the front-desk staff (e.g., "very nice and personable") indicate an effort to create a friendly and welcoming environment.

While specific, time-limited promotional offers from Lewis Avenue Automotive Repair are not widely publicized through the given information, their website implies a general approach to providing value and affordability. Their ongoing "promotions" are more about their core business model of offering fair prices and efficient service.

• Affordable Pricing Structure: Their emphasis on "affordable price" for expert repairs acts as a standing promotional message. This is a key selling point for customers seeking value.
• Transparency in Estimates: Providing clear estimates with no hidden costs can be seen as a form of "promotion" of their honest business practices, building trust with potential clients.
• Service Guarantees: While the implementation may vary, the promise of standing behind their work with a guarantee is a promotional feature that aims to reassure customers about the quality and longevity of their repairs.

For individuals in Temperance, MI, seeking automotive services, it would be advisable to contact Lewis Avenue Automotive Repair directly at (734) 847-4898 to discuss their specific needs, inquire about current pricing, and understand the scope of their guarantee. While they aim to provide a comprehensive and positive experience, it's prudent for customers to communicate their expectations clearly and perhaps request detailed explanations of diagnostics and repairs, especially for more complex issues, to ensure alignment with the shop's service delivery.