LEVEL Upfitters of Grand Rapids

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  • +1 616-871-2699
  • levelupfitters.com
  • 2290 28th St SW, Wyoming, MI 49519, USA

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday Closed
Saturday Closed
Sunday Closed

LEVEL Upfitters of Grand Rapids Introduce

LEVEL Upfitters of Grand Rapids, located at 2290 28th St SW, Wyoming, MI 49519, USA, is a dedicated auto repair station that serves as a comprehensive destination for vehicle owners looking to enhance and protect their automobiles. Operating within the broader category of Auto Repair Stations, this establishment focuses on providing specific services and goods for sale that cater to vehicle customization, durability, and aesthetic improvement. You can reach them at (616) 871-2699 or via mobile at +1 616-871-2699.

As an Auto Repair Station, LEVEL Upfitters of Grand Rapids specializes in a range of vehicle upfitting services, distinguishing itself from general mechanics by focusing on protective coatings and accessory installations. Their primary offerings revolve around robust solutions designed to increase the longevity and functionality of trucks and other vehicles. This includes services such as bedliner applications and undercoating, which are crucial for protecting a vehicle’s most vulnerable areas from wear and tear, corrosion, and environmental damage. They cater to a diverse clientele, from individuals seeking to safeguard their new investments to those looking to revitalize older vehicles.

Environment and Facilities


While specific details about the interior aesthetics and waiting areas of LEVEL Upfitters of Grand Rapids are not explicitly provided, customer reviews suggest a professional and organized operational environment. The emphasis on "clean, neat, precise job" for services like bedliner installation implies that the facility maintains high standards of cleanliness and orderliness, which are essential for carrying out detailed and specialized vehicle work. A well-maintained workshop reflects positively on the quality of service provided, ensuring that vehicles are handled in an environment conducive to meticulous work. The positive feedback on the bedliner application, noting it "looks like it was factory installed," further indicates a high level of precision and care, which can only be achieved in a well-managed and equipped workspace.

Services Offered


LEVEL Upfitters of Grand Rapids provides a focused array of services designed to enhance vehicle durability and appearance. Their core competencies lie in:

  • Bedliner Installation: This is arguably one of their most highly-regarded services. They offer premium bedliner applications, as evidenced by a customer review praising a "premium bedliner" job on a new Ram pickup. The meticulousness of their bedliner work is highlighted by comments such as "Very clean, neat, precise job. It looks like it was factory installed." They appear to offer different types, including a "standard" bedliner, which also received a perfect 5-star rating. It's important for customers to inquire about pricing distinctions between "long beds" and "over the rail" applications, as these can significantly impact the final cost.
  • Undercoating: This service aims to protect the underside of vehicles from rust, corrosion, and road debris. However, based on customer feedback, this particular service has received mixed reviews. One customer reported significant issues, including "large drip lines on the frame, over-spray all the way into the engine bay covering the headers and engine block, and residual after effect on the hood and engine interior." While the business did offer to rectify the issues, the customer's experience suggests that potential clients should exercise caution and discuss expectations thoroughly when considering undercoating services here.

These specialized services position LEVEL Upfitters as a key provider for vehicle protection, especially for trucks, where bedliners and undercoating are popular upgrades. Their focus on these areas allows them to develop expertise and specialized equipment for these specific tasks.

Key Features and Customer Experience


One of the standout features of LEVEL Upfitters of Grand Rapids, based on customer testimonials, is their ability to deliver exceptional quality in certain services, particularly their bedliner applications. Customers consistently highlight the precision and factory-like finish of these jobs, indicating a high level of craftsmanship and attention to detail. The positive feedback suggests that when they excel, they truly deliver a superior product. The sentiment "Rest assured your baby is in good hands" from a satisfied bedliner customer speaks volumes about the trust they can inspire in their clientele for certain services.

However, the customer reviews also reveal inconsistencies in service quality, particularly concerning undercoating. This indicates that while the shop has talented individuals capable of excellent work, there might be variations in execution depending on the specific service or technician. This mixed feedback is a crucial feature to consider for potential customers. Their willingness to offer to fix issues free of charge, even if the customer declined, suggests a commitment to customer satisfaction, even when mistakes occur. This post-service support can be a valuable aspect for some customers.

Promotional Information and Considerations for Users


While no explicit promotional offers or discounts are mentioned in the provided information, prospective customers should be aware of a few key points based on past customer experiences. It is highly recommended to:

  • Get a detailed price quote beforehand: As one reviewer noted, "Their pricing does not reflect 'long beds' and 'over the rail' applications," leading to unexpected costs. Always confirm the final price for your specific vehicle and desired application to avoid surprises.
  • Inquire about the specific technician: Given the variability in service quality, especially between bedliner and undercoating jobs, it might be beneficial to ask about the experience level of the technician assigned to your vehicle, particularly for critical services like undercoating.
  • Inspect the work thoroughly upon completion: As with any vehicle service, a detailed inspection of the completed work is advisable, especially for undercoating, to ensure all expectations are met and to identify any potential issues immediately.

LEVEL Upfitters of Grand Rapids appears to be a strong contender for bedliner services, consistently delivering high-quality, factory-finish results. For undercoating, potential customers should proceed with more caution, emphasizing clear communication and detailed quotes. Their commitment to customer satisfaction, even when rectifying issues, is a positive aspect to consider. For local users in Wyoming, MI, and surrounding areas looking for specialized vehicle protection and enhancement, LEVEL Upfitters offers targeted solutions, and their strong performance in bedliner applications makes them a notable option within the Auto Repair Stations category.

LEVEL Upfitters of Grand Rapids Photos

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LEVEL Upfitters of Grand Rapids Location

LEVEL Upfitters of Grand Rapids Customer Reviews

This place is absolutely amazing! I had my new Ram pickup sprayed with the premium bedliner and they did a wonderful job. Very clean, neat, precise job. It looks like it was factory installed. To be honest I was pretty hesitant about taking a brand new truck to get sprayed. Rest assured your baby is in good hands. I couldn't be happier with how it turned out! I'll let the pictures speak for themselves

May 22, 2021 · Wes Wright

Do not get your Vehicle Undercoated Here. This review is based off two separate jobs for a combined average score of 3, with monies spent totaling over 1800 dollars. The jobs include one undercoating (1 star) and one 'standard' bedliner (5 stars) on a Chevy long bed. To start with the undercoating, it was a massive disappointment. When Line X comes to mind, the word professional usually follows it. This undercoating job was anything but professional with large drip lines on the frame, over-spray all the way into the engine bay covering the headers and engine block, and residual after effect on the hood and engine interior. The exhaust is coated with overspay and is an eye sore when looking at the truck. Thankfully I was going to get an exhaust afterwards. Small missed sections were secondary but equally as aggrevating. To their credit, they offered to fix the issues free of charge but I didn't want them to touch my truck ever again. Was the 900+ dollar undercoating worth it? Not really as anyone with time on their hands could have done a better job and saved 600 dollars by doing it themselves. It was also irritating to find out it was their 'best' employee who did the job. 1 star. DO NOT GET YOUR UNDERCOATING DONE HERE. The Bedliner, 5 stars. A year after receiving the horrific undercoating experience, I decided to let them touch my truck again and have a 'standard' bendliner installed. They nailed it. The only word of caution I would recommend is getting a price beforehand. Their pricing does not reflect 'long beds' and 'over the rail' applications. Those with long bed trucks who want their siderails gone over will pay much more than those with short beds and who stick to the interior. I walked in thinking it would be 400 (as quoted a yr ago), but that was last year and didnt include a long bed with an over the rail application. Regardless of the 900 dollar price tag, they nailed it. Job well done to whoever did it. 5 stars. This all equals out to a 3 star rating.

Apr 06, 2023 · Robert Keith

This was a first time experience at this location. Mikala and Brynn were excellent help on the phone - when coordinating schedule and knowledge of what we were looking for. (Especially when I was just the communicator). We had a brand new utility vehicle Ford E350 interior walls/shelves lined, as well as the bed - we also added tint and work on the wheel wells. They offer so many additional services and I know we will be back. Sam and Mikala were there to greet us and do a walk through of the line-x application as well as other services we added. Everyone was extremely honest and helpful. Communication via there online platform was simple and allowed for constant communication. Thank you!

Apr 08, 2024 · Bridget Bennett

Dave at the front desk is honestly so helpful and I was so thankful for all the information he had shared with me. The owner is also very nice and was greeted by a neat dog named River. To make an extremely long story not so long. Both my parents died last year. Not far apart. Not long after losing my only sibling. I was up here from down south visiting friends. I had went to a concert in Flint Michigan. I had one drink and hours later was found blacked out on the side of the road. Barely conscious in my car which was not running. My talk screen came back that I had been dosed with high amounts of GHB. Michigan dropped everything and did not charge me at all. Tennessee picked up the charge because I had a tennessee license when I got pulled over. They told me I was in a catch 22 situation and I just had to do what needed to be done. I was so upset about having to get in intoxalock. It immediately makes me think of all the things that happened that night and the scars I have on my body from it. I had so much anxiety. I put it off for 2 years. It was just too much for me on top of everything else. I just want to say that you never know what someone is going through and I really appreciate being treated like a person. Thank you kindly Dave.

Feb 04, 2024 · Tatted Topanga

Just had them do the spray on liner in my 1957 CJ5. They did an awesome job!

Oct 17, 2024 · Terry Medemblik