Lasco Ford Service and Parts

This is by far the best service I have ever received in a service/parts center from any company. Management has gone above and beyond to resolve any issue I’ve had with my 13’ focus ST. As the car ages I’ve had to replace numerous things as they ware and tear along with recalls and basic maintenance. This parts center has never failed me. They make every single interaction personal and do not hesitate to put each and every customer at the top of their priority. Huge thank you to this particular dealer on Owen rd in Fenton and the manager Rich Macdougall for the research, parts and resources they’ve provided for me. I would never recommend any dealer over this one it is truely the best service you will receive.

Dec 28, 2024 · Cramer 50

There was a recall on our 24 Edge so I called Lasco to get an appointment to have it taken care of. The young lady on the phone immediately offered to have the mobile service team send someone out on Friday (the day after Thanksgiving) @ 1. Kevin showed up on time, very polite and amazingly quick and even less painless! Great job and thank you very much Team Lasco!

Nov 29, 2024 · Brian Peterson

Bought a vehicle 2 weeks ago. Motor's already given me trouble. Put three grand down and they're telling me there's nothing cus it was bought out right, id say they can do better lasco is not top tear, I work for Ford and I'm kind of surprised they'd even treat me like this. How would they treat another person? That doesn't even work it ford. I'm not sure how there selling used vehicles tht are lemons .

Feb 04, 2025 · Devin Gilders

Took my van in to get crankshaft position sensor replaced (under warranty), it sat there for over 2 months (various excuses) Had to come in and complain to service manager to get it done. Won't use them again.

Aug 20, 2024 · John *

Rich and his team take extreme care on ordering the correct parts. Very patient and attentive on questions or directions for install. Parts arrive quick never a hassle. Excellent customer service. Thanks Mike

Mar 10, 2024 · Michael McCollum