Lake Auto Glass & Service

For residents of Howards Grove, Wisconsin, and the surrounding areas, Lake Auto Glass & Service, located at 718 S Wisconsin Dr, Howards Grove, WI 53083, USA, stands as a highly recommended and reliable "Auto Repair Station," particularly specializing in automotive glass services. You can reach them directly at (920) 277-9153 or via mobile at +1 920-277-9153. This establishment has earned a stellar reputation for its commitment to quality work, genuine customer satisfaction, and a personable approach that makes a potentially stressful car repair experience much smoother.

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While the physical appearance of the shop isn't described in detail, the consistent theme across customer reviews highlights an environment of friendliness, respect, and down-to-earth professionalism. Customers repeatedly praise the "friendly, respectable, down-to-earth people" who are "focused on quality work and genuine customer satisfaction." This suggests a welcoming and approachable atmosphere where clients feel valued and heard. The fact that customers found it a "pleasure meeting and talking to these guys" underscores a positive interaction that goes beyond just a transactional service. This kind of customer service creates a reassuring environment, especially when dealing with unexpected and often urgent issues like a broken windshield after hitting a deer. The efficiency and dedication to getting customers "in within a few days" and back on the road quickly for critical repairs further demonstrate a customer-centric and organized operational environment.

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Under the broad category of "Auto Repair Stations," Lake Auto Glass & Service distinguishes itself with a specialized focus on all aspects of automotive glass. Their services are designed to address a wide range of needs, from minor repairs to complex replacements, often incorporating modern vehicle technologies:

• Windshield Repair and Replacement: This is their primary specialization. They handle everything from small chips that can be repaired to full windshield replacements, ensuring optimal visibility and structural integrity for the vehicle.
• Side and Rear Window Repair and Replacement: Beyond windshields, they are fully equipped to repair or replace side door glass, vent windows, quarter glass, and back glass (rear windshields), addressing all automotive glass needs.
• Camera Calibration (ADAS Systems): Crucially, for modern vehicles equipped with Advanced Driver-Assistance Systems (ADAS), Lake Auto Glass & Service provides camera calibration after windshield replacement. This is vital to ensure that safety features like lane-keeping assist, adaptive cruise control, and automatic emergency braking function correctly, showcasing their commitment to comprehensive and safe repairs.
• Chip Repair: They offer effective solutions for small chips in windshields, preventing them from spreading into larger, more costly cracks.
• Window Regulator Repair: In addition to glass itself, they also repair and replace window regulators, addressing issues with both power windows and older crank-style windows, ensuring the window operates smoothly.
• Mobile Auto Glass Service: For added convenience, Lake Auto Glass & Service offers FREE mobile service, where they can travel to the customer's location within the Central Eastern area of Wisconsin for repairs or replacements. This significantly reduces inconvenience for customers whose vehicles are not drivable or who simply prefer on-site service.
• Emergency Service: They provide 24/7 Emergency auto glass service, understanding that glass damage can occur at any time and often requires immediate attention.
• Vehicle Lockout Services: A useful additional service, they can assist customers who have locked their keys inside their vehicles.

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Several features make Lake Auto Glass & Service a highly preferred choice for auto glass needs in the Howards Grove community and beyond:

• Specialized Expertise in Auto Glass: With a focused specialization, they possess in-depth knowledge and experience in all types of automotive glass repair and replacement, including the intricacies of ADAS calibration. Their team has over 15 years of combined experience in auto glass and auto repair services.
• Commitment to Quality Work: Customer testimonials consistently highlight the high quality of their work, with one customer stating their window repair was "perfect." This dedication to excellence ensures durable and reliable repairs.
• Exceptional Customer Service: The emphasis on being "friendly, respectable, down-to-earth," and "going the extra mile for your customers" is a recurring theme. Their polite and helpful staff, as noted in reviews, contributes significantly to a positive customer experience.
• Fair and Reasonable Pricing: Customers appreciate their "reasonable cost" and competitive pricing, as evidenced by a customer who found them to be the "best price in the area" for a windshield replacement.
• Efficiency and Responsiveness: They demonstrate a strong ability to respond quickly to customer needs, getting critical repairs done efficiently. The ability to get a visiting customer in "within a few days" for an emergency windshield replacement illustrates their prompt service.
• Going the Extra Mile: The story of them "popping the dent out of my hood" demonstrates an outstanding level of customer care that goes beyond the primary service, showcasing their commitment to genuinely helping customers in distress. This proactive problem-solving sets them apart.
• Insurance Work Accepted: They work with all insurance companies, simplifying the process for customers making insurance claims for auto glass damage.
• Lifetime Warranty: They offer a FULL Lifetime Warranty on their work, ensuring confidence in the quality and longevity of their repairs for as long as the original owner owns or leases the vehicle.

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Lake Auto Glass & Service effectively promotes itself through its consistently positive customer feedback and the valuable services it provides. While explicit seasonal discounts are not detailed, the following aspects serve as strong promotional points:

• Strong Word-of-Mouth Referrals: The enthusiastic recommendations from satisfied customers ("I highly recommend," "I promise you will not regret choosing," "I would come back in a heartbeat") are the most powerful form of promotion, building trust and attracting new clients organically.
• Emphasis on Value: Highlighting "reasonable cost" and being the "best price in the area" appeals directly to customers seeking both quality and affordability.
• Convenience of Mobile Service: Offering "FREE mobile service" and "Next day service available" greatly enhances convenience and accessibility, appealing to busy individuals or those with non-drivable vehicles.
• Addressing Urgent Needs: Their "24/7 Emergency service" directly addresses a critical pain point for drivers, positioning them as a reliable solution provider in times of crisis.
• Customer-Centric Problem Solving: Actions like proactively fixing a dent, even when not part of the core job, resonate deeply with customers and contribute significantly to their reputation as a helpful and reliable business.
• Online Presence and Accessibility: They offer "FREE online quotes" and are accessible by phone, making it easy for potential customers to get information and schedule services.

In essence, Lake Auto Glass & Service operates as a specialized and highly effective "Auto Repair Station" in Howards Grove, Wisconsin. Their core strength lies in their expert auto glass services, complemented by a remarkable dedication to customer satisfaction, fair pricing, and convenient offerings like mobile service and emergency assistance. They are not just repairing glass; they are restoring peace of mind and ensuring the safety and functionality of vehicles, making them a truly valuable asset to the local community.