KOI Auto Parts (Fisher Auto Parts)

Located at 555 Gaddis Blvd, Dayton, OH 45403, USA, KOI Auto Parts, operating under the larger umbrella of Fisher Auto Parts, serves as a significant resource for automotive components in the Dayton area. As an "Auto Repair Station" in the broader sense of providing goods and services for vehicle maintenance and repair, KOI Auto Parts focuses primarily on supplying a vast inventory of parts for both professional mechanics and DIY enthusiasts. The company has a long history, founded in 1946, and is part of a larger network of over 470 Fisher Auto Parts locations across 18 states, indicating a well-established and extensive supply chain.

The environment at KOI Auto Parts (Fisher Auto Parts) can be described as a functional auto parts store, geared towards efficient transactions rather than a plush retail experience. One customer describes it as a "No frills auto parts store," which suggests a practical and straightforward setup focused on getting customers the parts they need. Customer interactions appear to be varied. One positive review highlights "Kool place to find the hard to find parts your looking for" and notes satisfaction with both the purchase and a "solid return policy." This indicates that for many, the staff are helpful in locating specific items, and the transactional process is smooth. However, another customer reported being "Literally sold me the wrong brakes and rotors for my vehicle," which points to potential issues with part accuracy or staff guidance. Despite this, the same customer acknowledged "hassle free returns without restocking fees and whatnot," suggesting a customer-friendly approach to rectifying mistakes. Overall, the environment is likely one of a bustling parts counter, where the efficiency of finding and purchasing components is key, but customers should be prepared to double-check their purchases and rely on the accommodating return policy if discrepancies arise.

KOI Auto Parts (Fisher Auto Parts) is a robust supplier of automotive parts, tools, and equipment, catering to a broad spectrum of vehicle makes and models, both domestic and import. Their extensive inventory and associated services are a key aspect of their offering:

• Vast Auto Parts Inventory: They boast over 350,000 unique part numbers and aim to have what customers need the first time, including "hard-to-find parts." This comprehensive selection covers:
  • Air Conditioning components
  • Batteries
  • Belts & Hoses
  • Body, Trim, & Fasteners
  • Brake and Friction parts (e.g., brakes, rotors, pads)
  • Charging & Starting systems
  • Cooling & Heating components
  • Engine Parts & Mounts
  • Exhaust systems
  • Filters & PVC
  • Fuel & Emissions components
  • Ignition parts
  • Lighting & Electrical components
  • Performance Parts
  • Lock Actuators, Mirrors, Radiators & Condensers, Reconditioned Wheels, Rust/Patch Panels, and more.
• Brands Offered: They stock quality name brand OE (Original Equipment), Aftermarket, and Import parts from reputable manufacturers such as Dorman, Denso, Standard, BCA, Delphi, MPA, AP Exhaust, Dayco, and many others.
• Fleet and Heavy Duty Parts: KOI also caters to heavy-duty vehicle needs, offering parts for air brakes, brake & wheel, chassis & alignment, and cooling systems for commercial and fleet vehicles.
• Tools and Equipment Sales: Beyond parts, they sell new, repaired, used, and demo tools and equipment with warranties. This includes a full line of tools for A/C, Air Tools, Lifting Equipment, Paint & Body, Welding, Electrical, Fleet & Heavy Duty applications, and more.
• Tool Repair Services: They offer repair services for a range of tools, including hydraulic jacks & cylinders, electric & air operated pumps, lubrication equipment, and most pneumatic and electric tools.
• Professional Customer Services: For professional customers (e.g., repair garages, body shops), they provide specialized services such as color match and application tech support, productivity and profitability consulting, body shop equipment maintenance, spray booth maintenance, and color formula and technical data computer support.
• Mobile Services and Critical Parts Delivery: KOI offers mobile services, including battery and detail truck services to pick up cores and defects or restock inventory for professional customers. They also provide critical parts delivery directly to businesses.
• Hassle-Free Return Policy: As highlighted by a customer, they offer a "hassle-free return policy" without restocking fees for incorrect purchases, which is a significant customer-friendly feature.

KOI Auto Parts (Fisher Auto Parts) distinguishes itself through several key attributes:

• Extensive Inventory and "Hard-to-Find" Parts: Their vast and diverse inventory, including specialty parts, makes them a go-to for items that might be difficult to source elsewhere. This is a significant advantage for both mechanics and DIYers facing unique repair challenges.
• Budget-Oriented Options: The mention of "budget orientated" items, including "eBay no name items," suggests they cater to a range of budgets, offering alternatives that might be more affordable, even if they aren't premium brands.
• Robust Return Policy: The "solid return policy" and "hassle free returns without restocking fees" are major differentiating factors, especially in an industry where incorrect part sales can be a common frustration. This policy significantly mitigates the risk for customers.
• Dual Customer Focus (DIY and Professional): They serve both individual consumers and professional repair garages, offering a comprehensive suite of products and services tailored to each segment.
• Broad Network and History: Being part of the Fisher Auto Parts network, with a history dating back to 1946, provides them with established supply lines and a depth of industry experience.
• Tools and Equipment Sales & Service: Beyond parts, their offering of tools and equipment, along with repair services for those tools, makes them a more comprehensive supplier for automotive professionals.
• Potential for Part Accuracy Issues: While they strive to find the right part, one review indicates instances where the wrong parts were sold. This highlights the importance of customers verifying part compatibility before leaving the store.

KOI Auto Parts (Fisher Auto Parts) promotes its services through its comprehensive product availability, commitment to customer service, and the breadth of their offerings. Their tagline of "finding the right part for you every time" and guaranteeing "quick availability to parts" are core promotional messages. The emphasis on "hard-to-find parts" directly appeals to customers struggling to locate specific components. While explicit recurring sales or discounts are not detailed, their "budget orientated" options serve as an implicit promotion for cost-conscious buyers. The "hassle-free returns" policy is a strong selling point that builds customer confidence and trust. They leverage their extensive product lines, including OE, Aftermarket, and Import parts, and their sales of tools and equipment as key differentiators. For inquiries, customers can contact them at (937) 252-8890 or +1 937-252-8890. Their operating hours are typically Monday through Friday from 7:30 AM to 5:00 PM and Saturday from 8:00 AM to 1:00 PM, with Sundays closed. This ensures accessibility for both weekday professionals and weekend DIYers at their 555 Gaddis Blvd, Dayton, OH 45403, USA location.