Kocourek Ford Parts

Kocourek Ford Parts, located at 2727 N 20th Ave, Wausau, WI 54401, USA, operates as a specialized entity within the broader "Auto Repair Stations" category. While it does not function as a traditional mechanical repair shop for all vehicle makes and models, its inclusion in this category is due to its critical role in supporting vehicle maintenance and repair by providing genuine Ford components. This dedicated parts center ensures that Ford vehicle owners, independent mechanics, and even other dealerships in the Wausau area have access to original equipment manufacturer (OEM) parts specifically designed for Ford cars, trucks, SUVs, and commercial vehicles. They can be reached by phone at (715) 298-3673 or mobile at +1 715-298-3673.

The environment at Kocourek Ford Parts, as strongly indicated by the single customer review, is characterized by excellent customer service and a highly helpful approach. The review explicitly thanks "Scott for going out of your way to help me find the parts I needed fast." This suggests an atmosphere where customer needs are prioritized and staff are proactive and resourceful.

As a dedicated parts department, the physical environment would typically be a well-organized space with a service counter, potentially a waiting area, and extensive shelving for part storage. The customer experience is paramount in such a setting, as individuals are often looking for very specific items and may require expert guidance. The feedback suggests that the staff, epitomized by "Scott," are knowledgeable, efficient, and possess a strong problem-solving attitude. This level of personalized assistance, particularly for urgent or hard-to-find parts, significantly enhances the customer journey, making it a smooth and positive interaction. The sentiment of "I highly recommend Kocourek Ford" speaks volumes about the overall satisfaction derived from their service.

Kocourek Ford Parts primarily specializes in the sale of genuine Ford automotive parts. This ensures that customers receive components that are precisely engineered, tested, and warranted by Ford, guaranteeing optimal fit, performance, and durability for their vehicles. Their comprehensive inventory would include a vast array of OEM Ford parts, such as:

• Engine Components: Including oil filters, air filters, fuel filters, spark plugs, belts, hoses, and various sensors specific to Ford engines.
• Brake System Parts: Genuine Ford brake pads, rotors, calipers, and brake fluid, all designed for peak braking efficiency and safety.
• Suspension and Steering Components: Shocks, struts, control arms, ball joints, tie rods, and power steering components, crucial for maintaining Ford's handling characteristics.
• Electrical System Parts: Batteries, alternators, starters, lighting components (headlights, taillights), fuses, and complex wiring harnesses.
• Transmission Parts: Fluids, filters, and seals designed for Ford automatic and manual transmissions.
• Exterior and Interior Body Parts: Replacement body panels, mirrors, windshields, window regulators, interior trim pieces, and upholstery components.
• Fluids and Chemicals: Ford-specific motor oils, transmission fluids, coolants, and other automotive chemicals recommended for Ford vehicles.
• Accessories: A range of genuine Ford accessories for customization, utility, or protection, such as floor liners, bed liners, towing accessories, and technology upgrades.

While the location is categorized under "Auto Repair Stations," its core offering is the provision of these essential "goods for sale" that enable vehicle repairs and maintenance. The "service" aspect lies in the expertise of their parts specialists, who assist customers in identifying the correct parts, handling orders, and providing quick access to necessary components. This direct link to the manufacturer ensures that even complex or obscure parts can be sourced, supporting both DIY mechanics and professional repair facilities in their work on Ford vehicles.

Kocourek Ford Parts distinguishes itself with several key features and strengths, directly evidenced by the customer testimonial:

• Access to Genuine OEM Ford Parts: This is their most significant advantage. Customers are assured of quality, compatibility, and the peace of mind that comes with using parts designed by the original manufacturer for their Ford vehicle.
• Exceptional Customer Service: The praise for "Scott" going "out of your way to help me find the parts I needed fast" highlights a proactive, dedicated, and highly effective approach to customer assistance. This personalized service is invaluable, especially when customers are in a hurry or dealing with complex part requirements.
• Efficiency and Speed in Parts Sourcing: The emphasis on finding parts "fast" indicates that Kocourek Ford Parts is adept at quickly locating and providing the necessary components, minimizing vehicle downtime for repairs. This could involve maintaining a robust on-site inventory or having highly efficient ordering and delivery systems.
• Knowledgeable Staff: To "go out of your way to help me find the parts I needed," staff members like Scott must possess deep knowledge of Ford vehicle systems and parts catalogs. This expertise ensures accuracy and reduces the likelihood of incorrect part purchases.
• Strong Recommendation: The explicit statement, "I highly recommend Kocourek Ford," is a testament to the overall positive experience and the trust built with the customer.

These features collectively define Kocourek Ford Parts as more than just a retail counter; they present it as a reliable partner for Ford vehicle owners and repair professionals in the Wausau area.

While specific promotional campaigns are not detailed, the most compelling "promotional information" for Kocourek Ford Parts comes directly from the customer's strong endorsement. Their value proposition is clearly centered around:

• Guaranteed Quality: The assurance that every part is a genuine Ford OEM component, offering the best fit, performance, and warranty.
• Unrivaled Expertise and Service: The promise of dedicated and knowledgeable staff who will go the extra mile to assist customers in finding exactly what they need quickly and efficiently.
• Minimizing Downtime: The ability to swiftly provide parts, enabling faster completion of repairs and getting vehicles back on the road sooner.
• Trust and Reliability: Building customer loyalty through consistent, positive interactions and dependable service.

For Ford vehicle owners in Wausau, WI, and surrounding communities, Kocourek Ford Parts represents a direct and reliable channel for all their genuine parts needs. The positive word-of-mouth, exemplified by the review, acts as a powerful endorsement, suggesting that customers can expect not just parts, but also exceptional support and service when they choose this location.