King Brothers Collision - Redford

King Brothers Collision - Redford, situated at 27115 7 Mile, Redford Township, MI 48240, USA, is a dedicated "Auto Repair Station" specializing in collision repair and auto body services. They are readily accessible by phone at (313) 534-8090 or +1 313-534-8090. As a prominent collision center, King Brothers Collision - Redford focuses on restoring vehicles to their pre-accident condition, addressing both cosmetic damage and structural integrity after incidents ranging from minor scrapes to significant collisions. Established in 1968, King Brothers Collision has a long-standing history in the automotive repair industry, evolving into a multi-location operation with the Redford branch serving a crucial role in the local community.

The core business of King Brothers Collision - Redford falls squarely within the "Auto Repair Stations" category, specifically honing in on collision and bodywork. This involves a meticulous process of assessment, repair, and finishing to ensure the vehicle is not only aesthetically restored but also structurally sound and safe to drive. Their offerings are comprehensive, designed to manage the entire post-collision process for the customer, from initial assessment to final delivery.

While specific details about the physical aesthetic of the facility's waiting area or garage floor are not explicitly provided in the customer reviews, the overall sentiment points to a highly professional and efficient **environment**. The fact that customers highlight the exceptional quality of work and the promptness of service implies a well-organized and well-maintained workspace where attention to detail is paramount. The cleanliness extends beyond the repair work itself, as one customer specifically noted that their car's interior was cleaned to an unprecedented level, with the dashboard and front window looking "good as new" – a detail that speaks volumes about the care taken by the team. King Brothers Collision pledges to return vehicles "clean, safe and ready to go," reinforcing the idea of a meticulous and customer-focused approach to their environment. Their operating hours, Monday to Friday from 8:00 AM to 5:00 PM, also suggest a structured and professional setting.

The **services** offered by King Brothers Collision - Redford are extensive and cater to a wide range of needs stemming from vehicle damage. These services include, but are not limited to:

• **Collision Repair:** Comprehensive accident repair services that aim to meet customer satisfaction, utilizing certified technicians and the latest technology.
• **Diagnostics and Calibrations:** Essential for modern vehicles, ensuring safety sensors and other complex systems function correctly after repairs.
• **Electric Vehicle Repair:** Their team is factory-trained and equipped to rebuild electric vehicles to original specifications, covering structural integrity and finish quality.
• **Estimate & Claim Guidance:** Providing transparent estimates and assisting customers in coordinating claims directly with their insurance companies.
• **Frame/Unibody Repair:** Identifying and correcting structural damage using advanced technologies to ensure thorough restorations and vehicle safety.
• **Non-Collision Damage Repair:** Addressing damage not caused by accidents, such as hail damage, vandalism, or other unforeseen incidents.
• **Paint Services:** From touch-ups after an accident to complete paint jobs, their team aims to transform vehicles with expertly applied paint.
• **Paintless Dent Repair (PDR):** An affordable method for minor damages that avoids disturbing the vehicle's original paint.

These services demonstrate a holistic approach to vehicle repair, ensuring that both visible damage and underlying issues are addressed by skilled professionals.

Several key **features** distinguish King Brothers Collision - Redford and contribute to its strong reputation. Firstly, their **quality of work** is consistently praised, with customers noting that repairs, such as a "rear bumper fixed up, good as new," are exceptional. This speaks to the expertise of their highly trained and certified technicians who use manufacturer parts and the latest technology to restore vehicles. Secondly, their **exceptional communication** is a significant highlight. Customers appreciate being "called weekly to keep me updated," which alleviates anxiety and provides peace of mind throughout the repair process. This proactive approach to keeping customers informed is a vital aspect of their customer service. Thirdly, their **efficiency and timely delivery** stand out. One customer specifically mentioned that their vehicle was "delivered 2 days ahead of their quoted completion date," demonstrating their commitment to prompt service. This efficiency is crucial for customers who rely on their vehicles for daily activities.

Beyond these, King Brothers Collision - Redford adheres to a "Pledge To You" which includes: addressing needs with compassion, keeping customers informed, ensuring the car is fixed right the first time, and returning the vehicle on time – clean, safe, and ready to go. They also offer a **lifetime guarantee** on their quality of work as long as the customer owns the vehicle, providing a strong assurance of durability and customer satisfaction. Their OEM certifications further attest to their capability to perform repairs according to manufacturer standards.

In terms of **promotional information**, the most compelling aspect for King Brothers Collision - Redford comes from their customer testimonials, which serve as highly effective word-of-mouth marketing. The consistent praise for their "top notch" team, "exceptional" work, and proactive communication ("called weekly to keep me updated") creates a powerful narrative of reliability and customer focus. The additional service of cleaning the vehicle's interior, making it "good as new," goes above and beyond, acting as a memorable and positive differentiator that implicitly promotes their dedication to comprehensive care. While specific public promotional campaigns, discounts, or special offers are not detailed in the provided information, their demonstrated commitment to quality, efficiency, and customer satisfaction is their strongest promotion. Their status as an established business, founded in 1968, also serves as a form of long-term promotion, signifying stability and experience in the industry. The emphasis on being a "friendly professional" and the core value of addressing collision repair needs with "compassion" are also promotional messages that resonate with customers seeking a supportive and understanding service provider during a stressful time.