Kasper's Auto Repair

Kasper's Auto Repair, officially known as Kasper Performance Edge and Automotive, is a distinguished auto repair station that caters to a diverse clientele, ranging from everyday vehicle owners seeking routine maintenance to performance enthusiasts looking for high-end modifications. As a family-owned and operated business with a strong background in automotive repair, sales, and even drag racing, Kasper's offers a unique blend of comprehensive service, technical expertise, and a passion for all things automotive. They position themselves as a cost-effective alternative to dealership servicing, providing high-quality work for all makes and models of cars, trucks, and SUVs.

The environment at Kasper's Auto Repair is designed to be both professional and inviting. Their facility, particularly the one in Westville Boro, NJ, boasts a well-organized, clean, and managed shop, which they pride themselves on as being pleasant for both customers and employees. This commitment to a pleasing environment extends to their automotive sales and accessories showroom, which is stocked wall-to-wall with name-brand aftermarket and performance parts. The repair bays are equipped with all the necessary tools and technology to perform a vast array of services and repairs. The atmosphere reflects their combined experience in the world of automobile repair, racing, sales, and customizing, suggesting a place where genuine automotive passion meets professional service. The shop is also secure and safe, aiming to provide a pleasant and worry-free experience for customers.

Kasper's Auto Repair offers an extensive list of services, providing a truly comprehensive solution for vehicle owners. Their offerings include, but are not limited to:

• General Automotive Repair: This covers a wide spectrum of issues, from minor adjustments to complete engine replacements. They handle repairs on all makes and models, both foreign and domestic.
• Scheduled Maintenance: They perform all interval services recommended in car owner's manuals, including 30,000/60,000/90,000-mile services, oil and filter changes, belt, hose, and filter replacements, and tune-ups.
• Brake System Service and Repair: This includes comprehensive service for both drum and disc brakes, covering master cylinders, power boosters, calipers, wheel cylinders, lines/hoses, fluid flushes, pads/linings, and rotor/drum resurfacing. They also handle parking brake issues and ABS/Traction Control System diagnostics.
• Custom Exhaust Shop: A significant specialization, they offer custom exhaust systems for street rods, classic cars, and performance vehicles, along with hi-performance mufflers and exhaust repairs.
• Custom Wheel and Tire Center: They provide OEM replacement wheels and tires, as well as aftermarket, custom, chrome, and anodized rims. Services include mounting, balancing (including high-end and high-performance wheels), and computerized 2- and 4-wheel alignment for all types of vehicles and wheel sizes up to and over 26 inches.
• Performance Shop: Leveraging their racing background, Kasper's offers performance upgrades and installations, including turbocharging, nitrous kits, and street/strip modifications. They also provide machine shop services for high-quality engine rebuilds and repairs.
• Computer Diagnostics: Equipped with advanced diagnostic tools to pinpoint and resolve electrical problems, check engine light issues, and other computer-related malfunctions.
• Fuel Injection Services: Including cleaning of spark plugs, injectors/fuel rails, and fuel lines.
• Cooling and Air Conditioning Systems: Services for radiators, thermostats, water pumps, hoses, heater cores, and A/C service and recharge.
• Suspension and Axle Repair: Covering shocks, struts, and general suspension system maintenance and repair.
• Transmission Services: For both manual and automatic transmissions.
• New and Used Auto Parts Sales: They have an auto parts showroom featuring a wide selection of new and used parts, including aftermarket and performance accessories.
• Fleet Services: They cater to fleets of all sizes, offering customized programs for scheduled services, tires, and professional billing.

Several features make Kasper's Auto Repair a compelling choice for local users. Their team of expert automotive technicians, including ASE certified master technicians, brings a combined wealth of experience, stemming from many years in auto repair, racing, sales, and customizing. This deep expertise allows them to service vehicles regardless of where they were built, maintaining manufacturer warranties. They pride themselves on a mission statement of "Do it right and fair," which resonates with customer testimonials praising their honesty, quality workmanship, and fair pricing. The "Dealership Alternative" aspect is a significant draw, offering comparable quality service at potentially lower costs with easier in-and-out access. Their strong connection to the racing world, with team members having won track championships in drag racing, provides an authentic edge in understanding and delivering high-performance solutions. Furthermore, Kasper's actively practices environmentally friendly auto repair and recycling, which is an important consideration for many modern consumers. The availability of off-site services like car transporting, limo services, and racetrack assistance demonstrates a comprehensive approach to customer needs.

From a promotional standpoint, Kasper's Auto Repair leverages several avenues to attract and retain customers. They prominently feature "Auto Repair Specials" and "Coupons" on their website, offering "Instant Internet Savings" to encourage new and repeat business. These promotions often include percentage discounts on services or specific dollar amounts off, with calls to action to print coupons or mention a code. They also highlight seasonal service specials, recognizing that different times of the year necessitate specific maintenance. Being a "pilot location for all Valvoline fluids and lubricants" allows them to offer specific Valvoline rewards and promotions. Their extensive customer testimonials page is a powerful promotional tool, showcasing genuine feedback from satisfied clients who praise their expertise, honesty, and personalized service, often mentioning specific staff members by name. They also promote their custom exhaust shop, wheel and tire center, and performance shop as specialized areas of expertise. The emphasis on being a family-owned business since 1998, with combined experience of over 54 years, builds trust and a sense of reliability. Their consistent communication about new products, services, and specials reinforces their dedication to customer value. Ultimately, Kasper's Auto Repair promotes itself as a trusted, expert, and value-driven automotive service provider that genuinely cares about its customers and their vehicles, from routine maintenance to high-performance endeavors.