Firestone Complete Auto Care

Firestone Complete Auto Care ico

(289 reviews)

Auto Repair StationsNew JerseyCamden CountyClementonBlackwood-Clementon Road

Camden County . New Jersey

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 856-282-4316
  • www.firestonecompleteautocare.com
  • 1375 Blackwood-Clementon Rd, Clementon, NJ 08021, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

Firestone Complete Auto Care stands as a prominent and widely recognized "Auto Repair Station" and a comprehensive automotive service provider. With a legacy dating back to 1926, Firestone has evolved into a nationwide network of service centers, offering an extensive array of automotive maintenance, repair, and tire services. Their business model is built around providing a complete car care experience, aiming to keep vehicles running "newer, longer." This commitment to holistic vehicle health positions them as a go-to destination for drivers seeking reliable and professional automotive solutions.

Environment at Firestone Complete Auto Care

The environment at Firestone Complete Auto Care locations is designed with both functionality and customer comfort in mind. Upon entering a Firestone service center, customers typically find a clean, well-lit, and organized reception area. These spaces are often equipped with comfortable seating, sometimes complimentary Wi-Fi, and a visible display of their wide range of tires and automotive products. The emphasis is on creating a welcoming atmosphere where customers can discuss their vehicle's needs with knowledgeable service advisors. Beyond the waiting area, the service bays are maintained to a high standard of cleanliness and organization. Firestone invests in modern diagnostic equipment and specialized tools, indicating a commitment to performing precise and efficient repairs. Technicians work in an environment that prioritizes safety and efficiency, ensuring that all services are carried out professionally. Furthermore, Firestone Complete Auto Care actively promotes environmental responsibility. They are known for their strict recycling policies for used tires, fluids, and other automotive products, and were among the first national automotive retailers to switch to environmentally-friendly steel wheel weights. This commitment to environmental stewardship reflects a broader dedication to being a responsible corporate citizen, which resonates with environmentally conscious consumers.

Comprehensive Services and Goods for Sale

As a true "Auto Repair Station," Firestone Complete Auto Care provides a comprehensive suite of services and offers a diverse range of auto parts for sale, ensuring that most vehicle maintenance and repair needs can be met conveniently under one roof. Their offerings include:

  • Tires and Tire Services: Firestone is a leading retailer of tires, offering a vast selection from top brands including Firestone, Bridgestone, and other reputable manufacturers. They provide sales for various tire types (all-season, performance, winter, truck/SUV) along with complete tire services such as installation, balancing, rotation, flat tire repair, and wheel alignment.
  • Oil Changes and Fluid Services: They offer various oil change packages (conventional, synthetic blend, full synthetic) tailored to vehicle specifications, alongside comprehensive fluid checks and flushes for transmission, coolant, power steering, and brake systems.
  • Brake Service and Repair: This includes thorough brake inspections, brake pad and rotor replacement, caliper service, and addressing issues with brake lines and hydraulic systems to ensure optimal braking performance and safety.
  • Battery Services: Firestone provides battery testing, replacement, and recycling services, offering a range of batteries to suit different vehicle makes and models.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment, technicians can accurately identify and resolve engine issues, check engine light problems, and perform various engine repairs and tune-ups.
  • Steering and Suspension Repair: Services cover the inspection and replacement of shocks, struts, ball joints, tie rods, and other steering and suspension components to ensure smooth handling, ride comfort, and vehicle stability.
  • AC Service and Repair: Comprehensive air conditioning system diagnostics, refrigerant recharge, and repair of AC components to ensure a comfortable cabin environment.
  • Scheduled Maintenance: Firestone offers manufacturer-recommended maintenance services for various mileage intervals, helping vehicles adhere to warranty requirements and maintain optimal performance.
  • Wiper Blade Replacement: A quick and essential service for maintaining clear visibility.
  • Drivetrain and Radiator Services: Maintenance and repair for drivetrain components and radiator systems to ensure proper vehicle operation and temperature regulation.
  • Vehicle Inspections: Complimentary vehicle inspections to identify potential issues before they escalate, providing peace of mind to vehicle owners.
  • Headlight Restoration: Services to restore the clarity and effectiveness of foggy or yellowed headlights.
  • Electric & Hybrid Vehicle Services: As the automotive landscape evolves, Firestone Complete Auto Care also offers specific maintenance and repair services tailored to electric and hybrid vehicles.
Key Features of Firestone Complete Auto Care

Several distinctive features contribute to Firestone Complete Auto Care's strong appeal and enduring presence in the automotive service industry. A hallmark feature is their "Triple Promise", which encapsulates their commitment to customers: a guarantee of fixed right, priced right, and done right, every time. This promise underscores their dedication to quality workmanship and customer satisfaction.

Their nationwide warranty on services and repairs is another significant feature, providing customers with peace of mind knowing that their work is backed by a broad network of over 1,700 locations. This extensive reach also contributes to their feature of convenience and accessibility, making it easy for drivers to find a Firestone Complete Auto Care center no matter where they are.

The company also emphasizes highly trained and ASE-certified technicians, ensuring that skilled professionals handle vehicle repairs and maintenance. This focus on expertise, combined with the use of advanced technology and diagnostic equipment, enables them to accurately diagnose and efficiently repair modern vehicles.

Firestone Complete Auto Care's dedication to environmental responsibility, through extensive recycling programs and the adoption of eco-friendly practices like steel wheel weights, sets them apart as a socially conscious service provider. Additionally, their involvement in community initiatives, such as the free Car Care Academies that educate consumers on basic vehicle maintenance, highlights their commitment to empowering vehicle owners with knowledge and fostering trust.

Promotional Information

Firestone Complete Auto Care frequently provides a variety of promotional offers and discounts to attract and retain customers, making their services more accessible and affordable. These promotions are dynamic and often change, but typically include:

  • Tire Deals and Rebates: Regular promotions on purchases of sets of four tires from Firestone, Bridgestone, and other eligible brands. These often come in the form of prepaid Mastercards or instant savings, with values ranging from $70 to $160 or more, especially when using a Firestone Credit Card.
  • Oil Change Specials: Competitive pricing on standard, synthetic blend, and full synthetic oil changes. Discounts often range from $10 to $50 off, and sometimes include additional benefits like a free tire rotation or vehicle inspection.
  • Brake Service Promotions: Offers such as discounts on complete brake services (e.g., up to $100 off front and rear standard brake service) or complimentary brake inspections.
  • Wheel Alignment Coupons: Discounts on wheel alignment services, including lifetime alignment options, or free alignment checks with tire purchases.
  • Battery Deals: Free battery checks and discounts on new battery purchases.
  • Seasonal and Limited-Time Offers: Special promotions tied to holidays (e.g., Memorial Day, Black Friday) or specific seasons (e.g., spring maintenance, winter tire deals), offering bundles of services at reduced prices.
  • Credit Card Holder Exclusives: Special discounts and financing options (like 5% off first purchase or deferred interest plans) for customers who use their Firestone Credit Card.
  • Online Coupons and Printables: Many promotions are available as downloadable coupons or promo codes on their website, allowing customers to easily access and apply savings.
  • Service Bundles: Occasional offers on packages that combine multiple services, such as a complete car care package with tire rotation.

For the most current and specific promotional information, local users are encouraged to visit the official Firestone Complete Auto Care website or inquire directly at their nearest service center.

Firestone Complete Auto Care Photos

Firestone Complete Auto Care 0
Firestone Complete Auto Care 1
Firestone Complete Auto Care 2
Firestone Complete Auto Care 3
Firestone Complete Auto Care 4
Firestone Complete Auto Care 5
Firestone Complete Auto Care 6
Firestone Complete Auto Care 7
Firestone Complete Auto Care 8
Firestone Complete Auto Care 9

Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

Been going to location for over a decade for tires for different trucks I’ve owned, but no more. I spoke with the manager, Karl on Monday, April 28, 2025, to order tires and set an appointment for my truck. Karl indicated the tires were not in stock until Wednesday, April 30, 2025. I set my appointment for Friday, May 2, 2025 to give plenty of time to have the tires in stock. Initially, I stated I wanted the earliest appointment possible, but was asked by Karl to come in at 11am because his younger employee starts at that time, and he did not want his older employees to complain about lifting truck wheels and tires at a TIRE shop. I arrive early at my appointment on Friday, May 2, 2025, to be greeted by the customer service employee who confirmed my appointment in their system, but after checking, advised my tires were not in stock. The employee wanted me to leave my truck so he could get the tires in 2 hours or so. Unacceptable in my mind. Firestone could not give me the courtesy to call to advise the tires were not in stock while I waited until 11am for their chosen time of appointment when I wanted the earliest possible appointment 5 days in advance. Then, suddenly they can get the tires within 2 hours when I was originally advised it would take 2 days to order. The manager Karl was pleasant to chat with on the phone when I set the appointment, but there was no way I would trust this establishment with my truck when they could not take the time to confirm my tires would be in stock, then failed to call to change the date and/or time. Wasted half my day with Firestone. I will be taking my business elsewhere where I can potentially trust the job will be completed from start to finish on time and with good results.

May 02, 2025 · Brady Hort

Caught them selling parts and services that weren't needed. Went in for alignment, told me I needed to replace new front end parts before they could successfully do the job. I had the entire front end suspension replaced already just prior to going for the alignment. Staff had no explanation as to why parts needed to be changed. Left without getting anything done. Be warned, do your research, these corporate retail stores are trained specifically to sell parts and services that are not needed to make unwarranted profit from you.

Apr 09, 2025 · Christopher M. Pontz

This Firestone is the best! The work is always done fast and correctly. They make great recommendations, not to drive up the price, but to keep your car running well.

Feb 27, 2025 · Ellis Stone

Ted and the guys are great! I came in on a Saturday with no appointment, needed a set of four tires for my truck and by 5pm I was picking my truck back up. Will be getting any other tires I need from this location.

Jan 11, 2025 · Stephen Bart

I come here for maintenance instead of dealership. Always a trusted experience with my car. Karl Serrano is awesome and always provides a helpful experience! Much appreciated!

Mar 06, 2025 · Nichole H