Jordan Collision Center

Jordan Collision Center ico

(164 reviews)

Auto Repair StationsIndianaSt. Joseph CountyMishawakaEast Jefferson Boulevard

St. Joseph County . Indiana

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  • Intro
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  • Reviews
  • +1 574-259-1981
  • www.jordanfordauto.com
  • behind service, 609 E Jefferson Blvd, Mishawaka, IN 46545, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Jordan Collision Center Introduce

Within the specialized segment of Auto Repair Stations dedicated to vehicle bodywork, Jordan Collision Center stands as a prominent and highly reputable establishment. Their primary focus is on restoring vehicles that have sustained damage from accidents, minor collisions, or environmental factors. They aim to return vehicles to their pre-accident condition, focusing not only on cosmetic appearance but also on structural integrity and safety. This center plays a crucial role in the aftermath of an unforeseen incident, providing expert solutions to vehicle owners.

The core philosophy at Jordan Collision Center is centered around quality, safety, and customer satisfaction. They understand that being involved in an accident can be a stressful experience, and their goal is to alleviate that burden by providing a seamless, transparent, and high-quality repair process. Their commitment extends to working diligently with insurance companies and utilizing advanced repair techniques to ensure a safe and aesthetically pleasing outcome for every vehicle.

Environment and Facilities

Jordan Collision Center operates from a modern and well-equipped facility, specifically designed to handle the intricate processes of collision repair and painting. While exact specifications may vary between locations, a typical Jordan Collision Center facility would feature:

  • Advanced Repair Bays: Multiple spacious work bays capable of accommodating vehicles of various sizes, equipped with specialized lifts and tools for comprehensive bodywork, structural repairs, and component replacement.
  • State-of-the-Art Paint Booths: Climate-controlled, dust-free paint booths that ensure a factory-like finish for all painting jobs, allowing for precise color matching and flawless application.
  • Computerized Frame Straightening Equipment: High-precision measuring and straightening systems that restore a vehicle's frame and unibody to manufacturer specifications, crucial for safety and alignment.
  • Dedicated Detailing Area: A clean space for final detailing and cleaning after repairs are complete, ensuring the vehicle is returned to the customer in pristine condition.
  • Comfortable Customer Lounge: A welcoming waiting area, often equipped with amenities like Wi-Fi, comfortable seating, and potentially refreshments, designed to make the customer's visit as pleasant as possible.
  • Secure Storage: A secure area for vehicles awaiting repair or pickup, offering peace of mind to vehicle owners.

The overall environment is typically professional, clean, and organized, reflecting the precision and care involved in restoring damaged vehicles.

Comprehensive Services Offered

Jordan Collision Center offers a comprehensive suite of services dedicated to bringing damaged vehicles back to their original state. Their expertise covers a wide array of collision-related repairs and cosmetic enhancements. Key services typically include:

  • Collision Repair: This is their core service, addressing all types of damage resulting from accidents, from minor fender benders to major structural damage. This includes body panel replacement, dent removal, and reconstruction.
  • Frame and Unibody Repair: Utilizing advanced laser measurement systems and frame racks to accurately diagnose and repair structural damage, ensuring the vehicle's integrity and safety are restored.
  • Auto Painting and Color Matching: Expert painting services that precisely match the vehicle's original factory color and finish. This includes complete repaints and localized paint repairs.
  • Paintless Dent Repair (PDR): A specialized technique for removing minor dents and dings without disturbing the vehicle's original paint, offering a cost-effective and efficient solution for superficial damage.
  • Auto Glass Replacement: Replacement of damaged windshields, side windows, and rear windows, ensuring proper fit and function, and maintaining vehicle safety and visibility.
  • Hail Damage Repair: Specialized services to repair damage caused by hail, often utilizing PDR techniques or more extensive bodywork depending on the severity.
  • Bumper Repair and Replacement: Repairing or replacing damaged bumpers, which are critical for absorbing impact and protecting the vehicle's structural components.
  • Vehicle Detailing: Comprehensive interior and exterior cleaning and reconditioning services to restore the vehicle's appearance post-repair.
  • Post-Collision Diagnostics and Calibration: For modern vehicles, this includes scanning for diagnostic trouble codes and recalibrating advanced driver-assistance systems (ADAS) sensors after repairs, which is crucial for safety and proper system function.
  • Headlight Restoration: Restoring foggy or discolored headlights to improve visibility and aesthetics.
  • Fleet Services: Providing specialized collision repair and maintenance services for commercial fleets, helping businesses minimize downtime and keep their vehicles in optimal condition.

Key Features and Differentiators

Jordan Collision Center distinguishes itself through several key features that contribute to its strong reputation and customer trust:

  • I-CAR Gold Class Certification: Many reputable collision centers, including those that prioritize quality like Jordan Collision Center, achieve the prestigious I-CAR Gold Class certification. This signifies that their technicians have received the most up-to-date and comprehensive training available in the collision repair industry, ensuring repairs are performed to the highest standards.
  • Manufacturer Certifications: Some locations may hold specific certifications from vehicle manufacturers (e.g., Ford, GM, Honda, Mercedes-Benz). These certifications indicate that the center has met rigorous training, equipment, and facility standards set by the manufacturer, ensuring repairs that uphold original factory specifications and warranties.
  • Seamless Insurance Claim Assistance: They typically work directly with all major insurance companies, assisting customers throughout the claims process, from initial estimates to final approval. This simplifies the experience for vehicle owners and ensures a smooth repair journey.
  • Customer Satisfaction Focus: A strong emphasis on clear communication, regular updates on repair progress, and addressing customer concerns promptly and professionally.
  • State-of-the-Art Equipment: Investment in the latest repair technology, including computerized measuring systems, advanced paint booths, and diagnostic tools, to ensure precise and high-quality repairs.
  • Lifetime Warranty on Repairs: Many leading collision centers offer a lifetime warranty on their workmanship for as long as the customer owns the vehicle, providing significant peace of mind and demonstrating confidence in their quality.
  • Experienced and Certified Technicians: Their team consists of highly skilled and continuously trained technicians who are experts in modern collision repair techniques.
  • Courtesy Transportation: To minimize inconvenience, some locations offer courtesy shuttle services or assist with arranging rental vehicles for customers during the repair period.

Promotional Information

Jordan Collision Center typically employs various promotional strategies to attract and reassure customers within the Auto Repair Stations category specializing in collision repair:

  • Highlighting Certifications: Prominently featuring their I-CAR Gold Class and any manufacturer certifications on their website and marketing materials, which serves as a powerful testament to their expertise and quality.
  • Free Estimates: Offering free, no-obligation repair estimates is a standard and effective way to engage potential customers and provide transparency.
  • Insurance Company Partnerships: Promoting their ability to work with all insurance carriers and assist with claims simplifies the process for customers and builds trust.
  • Warranty on Repairs: Emphasizing their lifetime warranty on workmanship as a key differentiator, assuring customers of the durability and quality of their repairs.
  • Online Galleries: Showcasing before-and-after photos of repaired vehicles on their website or social media to demonstrate their capabilities and the quality of their restorative work.
  • Customer Testimonials and Reviews: Leveraging positive online reviews and customer success stories to build credibility and attract new clients.
  • Community Involvement: Some collision centers participate in local community events or sponsorships, enhancing their local presence and reputation.

Jordan Collision Center positions itself as a premier Auto Repair Station specializing in collision repair, committed to restoring vehicles to their pre-accident condition safely and efficiently, backed by expert technicians, advanced technology, and a strong focus on customer satisfaction.

Jordan Collision Center Photos

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Jordan Collision Center Location

Jordan Collision Center Customer Reviews

This is the second time I have had my car repaired here (2 different vehicles). It was a very easy drop off and pick up of the repaired vehicle. They were actually finished a whole week earlier than expected so yay! However, when I picked up my car they had not cleaned the dust at all. I will attach pictures of the dusty mess. I know it's not a huge deal and I didnt expect them to detail the inside, but I expected they would leave it as clean as I gave it to them.

Nov 22, 2024 · Martha Ferrettie

They said the vehicle would take 4 days. Took over 2 weeks the first time and they wouldn’t communicate what’s taking so long. You’d contact them and they wouldn’t call you back. The manager wouldn’t return calls, and no one seemed to care. Finally after 2 weeks picked the car up, and things were still not fixed. Ended up taking it back and took almost another 2 weeks. Bought many vehicles from Jordan, used their service department many times, and done with Jordan all together after this experience. If you don’t want your vehicle done in a timely manner, or fixed correctly go to Jordan!

Jan 01, 2025 · N Taylor

Went in after a deer ran into my car. They gave me an estimate. It was a job. Was a little bit more than the estimate but they did fabulous work. Got it done as fast as they could. A lot of cars getting hit by deers that place did great job on my Dodge Durango

Dec 23, 2024 · Larry Hanks

Great people! They went above and beyond for me, and took their time to make sure my car was done correctly. To say that I’m grateful is an understatement. Thank you Natasha, Jessica, and everyone else at Jordan Collision Center! You took great care of me. Thank you for all the laughs, too. I needed those!

Dec 05, 2024 · Bethany Lopez

I love how they listen to my concerns and are very caring and compassionate. They did an AWESOME job on my vehicle. I always go to them when I have questions or concerns and they are quick to give me an answer when I need it.

Nov 22, 2024 · Jessica Mercer