Johannes Auto Sales Inc

Johannes Auto Sales Inc, located at 3239 E Jackson Blvd, Jackson, MO 63755, USA, operates as an "Auto Repair Station" that specializes in the sale of used auto parts and also engages in used car sales. They can be reached via phone at (800) 748-7821 or mobile at +1 800-748-7821. With over 50 years in business, Johannes Auto Sales Inc has established itself as a significant entity in the regional automotive recycling industry, aiming to provide cost-effective solutions for vehicle owners and mechanics alike.

The environment of Johannes Auto Sales Inc, as a long-standing auto salvage operation, would typically encompass a large outdoor yard for storing salvaged vehicles, organized for efficient dismantling and retrieval of parts. There would also be an indoor facility housing a customer service counter, potentially a warehouse for smaller, more valuable components, and offices for administrative tasks. Modern salvage yards like Johannes Auto Sales Inc often have computerized inventory systems to quickly locate parts and ascertain their condition, as mentioned on their website. This structured environment, despite dealing with used and salvaged items, aims to streamline the process of finding and acquiring specific auto parts, ensuring a degree of order amidst a large inventory of vehicles.

Johannes Auto Sales Inc, within the broad category of "Auto Repair Stations," primarily focuses on the sale of auto parts, particularly used and rebuilt components. Their services revolve around acquiring end-of-life or damaged vehicles, systematically dismantling them, and then selling the usable parts. This inventory can include a vast array of components such as engines, cylinder heads (as noted in a review), transmissions, body panels, electrical components, interior parts, and more. A significant service feature, highlighted by a customer, is their ability to ship parts, making their inventory accessible even to those outside their immediate geographical area. They also pride themselves on offering warranties on their parts, a crucial aspect for used components, providing customers with a level of assurance. Beyond parts, the "Auto Sales" in their name and a specific customer review confirm they also sell pre-owned vehicles, suggesting they might also offer vehicles salvaged with minor damage that are then repaired for resale, or simply acquire and sell clean-title used cars.

Key features of Johannes Auto Sales Inc, as portrayed by customer feedback and their own operational descriptions, include their extensive inventory of used parts and their decades of experience in the industry. They emphasize providing "clean, quality parts at reasonable prices" and have computerized their entire inventory for immediate availability and location of requested parts. Furthermore, if a part is not in their immediate stock, they are "electronically connected to over 3,000 other salvage yards in the U.S. to help you find it," showcasing a commitment to fulfilling customer needs even beyond their own inventory. The positive review highlights aspects like "great price" and incredibly fast shipping ("on my door step Friday morning" after a Wednesday evening call), and praises specific staff members like "Lauren and dad" for making it happen. This suggests a dedicated and efficient team. However, it is imperative to address the stark contrast in customer experiences. Another review paints a highly negative picture, accusing the "owner (Jim) and office manager (Lauren C)" of "horrible customer service," being "rude," "yell and shout," and being "CROOKS!!!" who go back on their word. This suggests a significant inconsistency in customer interaction and service quality, raising concerns about potential difficulties when issues arise with a purchase.

Regarding promotional information, while specific, time-limited promotions are not provided, Johannes Auto Sales Inc inherently promotes itself through its offerings and established reputation. Their emphasis on "clean, quality parts at reasonable prices" is a continuous promotional message. The offer of warranties on parts is another strong selling point, providing peace of mind for customers purchasing used components. Their ability to ship parts nationwide and access a vast network of other salvage yards are also key promotional features, expanding their reach beyond local customers. Word-of-mouth recommendations, both positive and negative, play a significant role in their public perception. They actively promote their computerized inventory system for 24-hour access via their "Parts Search" section on their website, demonstrating their commitment to customer convenience and transparency in their offerings. As a long-standing business (since 1963), their longevity and three generations of family involvement (as mentioned on their website) can also serve as a testament to their experience and stability in the industry.

In summary, Johannes Auto Sales Inc, at 3239 E Jackson Blvd, Jackson, MO, operates as an "Auto Repair Station" that has evolved into a prominent used auto parts supplier and used car dealer. They boast an extensive, computerized inventory of parts, offer competitive pricing with warranties, and provide nationwide shipping. While some customers, like the one who praised "Lauren and dad" for their efficient and helpful service in acquiring a specific part, have had highly positive experiences, other reviews express severe dissatisfaction, citing extremely poor customer service, rudeness from the owner and office manager, and alleged dishonest practices. This dichotomy suggests that while the business can provide excellent service and value for some, there is a significant risk of negative interactions for others, particularly when issues or questions arise post-purchase.