Joe Lunghamer Chevrolet Parts

Joe Lunghamer Chevrolet Parts, located at 475 Summit Dr, Waterford Township, MI 48328, USA, functions as a dual-purpose establishment within the "Auto Repair Stations" category. This facility primarily operates as the official parts department for Joe Lunghamer Chevrolet, providing genuine OEM (Original Equipment Manufacturer) parts for Chevrolet vehicles. Simultaneously, it serves as a full-service automotive repair and maintenance center, catering to the needs of local users in Waterford Township and the surrounding areas for vehicle upkeep and repairs.

The environment at Joe Lunghamer Chevrolet Parts, as part of a larger dealership, is typically structured and professional. The parts department itself is likely well-organized, stocking a comprehensive inventory of Chevrolet-specific components, fluids, and accessories, enabling quick access to needed items for both DIY customers and the dealership's service technicians. The service center boasts multiple bays and is equipped with specialized tools and diagnostic equipment to handle a wide array of automotive issues, reflecting its status as an authorized Chevrolet service provider. The waiting area is generally comfortable, offering amenities for customers who choose to wait for their vehicle. However, as indicated by some customer reviews, while the physical environment may be suitable, the customer service experience can sometimes be inconsistent, requiring proactive engagement from customers to ensure their needs are fully met and expectations are aligned.

Joe Lunghamer Chevrolet Parts offers an extensive range of services and goods for sale, primarily focusing on genuine Chevrolet parts and comprehensive vehicle maintenance. As an auto parts store, they provide:

• Genuine OEM Chevrolet Parts: This includes a vast selection of factory-original components designed specifically for Chevrolet vehicles, ensuring optimal fit, performance, and durability.
• ACDelco Parts: In addition to OEM, they also supply ACDelco parts, offering a wide range of aftermarket solutions that meet GM's quality standards.
• Common Parts: Such as brake components (rotors, pads), filters (oil, air, cabin), batteries, alternators, starters, shocks, struts, suspension components, oxygen sensors, engine hoses, and belts.
• Tires: A selection of new tires suitable for various Chevrolet models.

• Oil Changes: Routine oil and filter replacements.
• Brake Service: Inspection, repair, and replacement of brake systems.
• Battery Service: Testing, replacement, and installation of vehicle batteries.
• Multi-Point Inspection: Comprehensive checks of various vehicle systems to identify potential issues.
• Fluid Level Checks: Topping off or replacing essential fluids like coolant, transmission fluid, and power steering fluid.
• Tire Services: Tire rotation, balancing, and repair.
• Windshield Wiper Replacement: Ensuring optimal visibility.
• Bulb Replacement: For headlights, taillights, and other vehicle lighting.
• Advanced Diagnostics: Using specialized equipment to pinpoint complex issues.
• Major Mechanical Repairs: Including engine, transmission, and suspension work, performed by GM Certified Service technicians.
• Collision Center Services: (While not explicitly detailed as part of the "Parts" department, a full dealership typically includes collision repair).

The features of Joe Lunghamer Chevrolet Parts and its associated service center, as reflected in customer feedback, present a mixed picture. A positive aspect is the access to "high quality genuine OEM parts," which is crucial for maintaining the integrity and warranty of Chevrolet vehicles. The presence of "GM Certified Service technicians" ensures that work is performed by trained professionals familiar with Chevrolet vehicles. Amenities such as a "comfortable waiting area," "complimentary wi-fi," "online service appointment scheduling," and "early drop-off/late pick-up" options are beneficial for customer convenience. Some customers have praised the pleasantness of service writers and the overall efficiency of certain visits, with one noting "Always great service when I bring my cars for an oil change. Clean always." and another mentioning a "smooth" oil change without delay. However, several critical features have also been raised. Issues with attention to detail, such as "No washer fluid added at all. (Empty)" after a service, and a hose being disconnected after motor work leading to an $85 charge for a clamp, suggest inconsistencies in thoroughness and accountability. Furthermore, communication can be a point of frustration, with instances of appointments being misunderstood or difficulties in getting updates on vehicle status, and even challenges in obtaining loaner vehicles when needed. The price of repairs has also been a concern for some, particularly when compared to independent shops, and issues with misdiagnosis or failure to locate problems have been reported. While the dealership aims to be a trusted source, these experiences indicate that customers might need to be vigilant and proactive in their interactions.

In terms of promotional information, Joe Lunghamer Chevrolet, like many dealerships, regularly offers various service and parts specials. These are often advertised on their website and through other marketing channels. Typical promotions can include:

• Service Specials: Discounts on routine maintenance like oil changes, tire rotations, and brake inspections.
• Parts Rebates: Incentives on the purchase and installation of specific parts, such as struts, shocks, brake rotors, or tire pressure monitor sensors.
• Battery Specials: Discounts on battery testing or replacement.
• Tire Promotions: Offers on tire purchases or installation.
• Military Discounts: As mentioned in one review, military discounts may be available upon request and qualification.
• Online Scheduling Incentives: Encouraging customers to book appointments online for convenience.

In conclusion, Joe Lunghamer Chevrolet Parts at 475 Summit Dr, Waterford Township, MI 48328, USA, functions as a comprehensive "Auto Repair Station" offering genuine Chevrolet parts and a full suite of vehicle maintenance and repair services. The environment is that of a professional dealership service center, equipped to handle a wide range of automotive needs. While the availability of OEM parts, GM Certified technicians, and amenities like online scheduling are strong features, some customer experiences highlight areas for improvement in attention to detail, consistent communication, and pricing transparency. Promotional information includes various service and parts specials typically offered by dealerships. For those seeking genuine Chevrolet parts or professional service for their vehicle, it is advisable to contact them at (248) 683-7100 to discuss specific needs and confirm current offers, and to ensure clear communication throughout the service process.