Jisco Truck N Off Road

For those in Slippery Rock, PA, and the surrounding areas including New Castle, PA, Butler, PA, and Pittsburgh, PA, seeking specialized services for their trucks and off-road vehicles, Jisco Truck N Off Road presents itself as a noteworthy option within the "Auto Repair Stations" category. Located at 3245 William Flynn Hwy, Slippery Rock, PA 16057, this establishment is a veteran-owned and operated small business, a detail that may resonate with many local customers looking to support community enterprises.

Jisco Truck N Off Road is situated on William Flynn Highway, making it accessible for truck and off-road enthusiasts in the region. While specific details about the physical appearance of the facility are not extensively available, the nature of their business, focusing on heavy-duty and off-road vehicles, suggests a workspace equipped for larger projects. For customer convenience, they offer a comfortable waiting room with free coffee and Wi-Fi access. Additionally, for those who need to drop off their vehicles outside of business hours, a 24-hour key drop service is available, providing flexibility for busy schedules. Their operating hours are Monday through Friday, 9:00 AM to 5:00 PM, remaining closed on Saturdays and Sundays. You can reach them by phone at (724) 794-4121 or via mobile at +1 724-794-4121.

Jisco Truck N Off Road positions itself as more than just a typical auto repair shop; they are a dedicated center for enhancing and maintaining trucks and Jeep® vehicles, particularly focusing on 4x4 and off-road needs. Their core mission revolves around helping customers maximize their enjoyment from their trucks or Jeeps through the installation of high-quality 4x4 products and accessories. They employ ASE-certified technicians, which indicates a commitment to professional standards and qualified workmanship.

The range of services offered is quite extensive, catering to various aspects of truck and off-road customization and maintenance. Key services include:

• Lift Kits and Leveling Kits: Jisco Truck N Off Road is an authorized Rough Country dealer, offering installation services for various lift and leveling kits to enhance vehicle performance and aesthetics.
• Tire and Wheel Sales and Installation: They provide a wide selection of tires from reputable brands such as Mickey Thompson, Dick Cepek, Firestone, Nitto, Toyo, and Cooper. Customers can receive advice on tire selection, including options for American-made tires with warranties, as noted by a satisfied customer.
• Accessory Installation: This is a major focus, encompassing a broad spectrum of products like bedliners, bed covers, running boards, off-road lighting solutions, and trail and recovery accessories.
• General Automotive Repairs: Beyond specialized modifications, they also perform select automotive repairs including CV axle, CV joint, and CV boot replacement, driveshaft repair, exhaust system repair, 4WD system services (including inspection, hub service, transfer case repair, and service), auto glass repair and replacement, steering and suspension services, and TPMS service.
• Jeep® Accessories: They cater specifically to Jeep® drivers, offering a wide selection of aftermarket parts and accessories for various Jeep® models, including bumpers, tire carriers, doors, tops, suspension lift kits, and lighting. They aim to transform Jeeps into anything from "eye-catching everyday drivers" to "off-road rock eating monsters."
• Fleet Services: Jisco Truck N Off Road has experience building trucks for large fleet corporations, demonstrating their capability to handle larger-scale projects in addition to individual customer vehicles.

A notable feature highlighted by Jisco Truck N Off Road is their online vehicle builder tool. This allows customers to visualize how various accessories, such as rock lights, side steps, front bumpers, and custom wheels, would look on their specific truck or Jeep model, complete with a price quote. This interactive feature helps customers make informed decisions about customizations and provides a tangible preview of their dream vehicle. They work with many leading brands like Bushwacker, Extang, Grid Off-Road, TrailFX, and Rhino.

Being a veteran-owned business is a significant aspect of their identity and likely contributes to their customer service approach. They are also affiliated with several charitable organizations, including the Chris Kyle Frog Foundation, It's About The Warrior, Shriners hospital, Marine Corps Toys for Tots, and W PA Special Olympics, indicating a commitment to community involvement and giving back.

Customer reviews offer a mixed perspective on Jisco Truck N Off Road. One highly positive review highlights consistent satisfaction across multiple trucks, praising the team for being "fair, knowledgeable, and personable." This customer specifically lauded their advice on tire choices, leading to a decision for American-made tires with a substantial warranty, and strongly recommended them for 4x4 work, advocating to "Support Local" and "Support Veteran Owned." This feedback suggests a strong relationship-building aspect and reliable service for certain types of modifications and purchases.

However, another review presents a contrasting and concerning experience. This customer brought a 2014 JK Rubicon for a bad sway issue, which they believed stemmed from the rear end being off-center. After three weeks and a payment of $850.00, the issue was reportedly not resolved, and new problems, such as a non-functional cruise control and dashboard warning lights, emerged. The customer, who is an experienced auto technician, claimed the shop broke the clock spring in the steering column during a gearbox change by failing to secure the steering wheel. Furthermore, they stated the rear end was significantly more off-center than initially observed and on the opposite side. The review concludes with the customer expressing extreme dissatisfaction, calling the shop "ignorant" and refusing to fix their mistakes, with photographic and video evidence cited. This review indicates potential issues with diagnostic accuracy, repair quality, and customer service in handling complex issues and rectifying errors.

While specific promotional offers are not detailed in the provided information, their website may feature coupons or special deals. The emphasis on being a veteran-owned business and their community affiliations could be seen as a form of promotion, appealing to customers who value supporting such enterprises. Their extensive selection of tires and accessories from various brands, coupled with their interactive vehicle builder, serves as a strong draw for those looking to customize their vehicles. They invite customers to call, visit in person, or contact them online to learn about their extensive inventory and services.