Jiffy Lube

For vehicle owners in Havertown, Pennsylvania, and the surrounding communities, Jiffy Lube at 20 Township Line Rd, Havertown, PA 19083, USA, provides a convenient and comprehensive solution for routine vehicle maintenance. Operating under the "Auto Repair Stations" category, Jiffy Lube specializes in quick services and preventative maintenance, rather than extensive repairs, aiming to keep your vehicle running smoothly with minimal disruption to your day. You can reach this location via phone at (610) 789-0497 or mobile at +1 610-789-0497, offering easy access for scheduling or inquiries.

The environment at Jiffy Lube locations is typically designed for efficiency and customer comfort. While not extensively detailed for this specific branch in the provided information, Jiffy Lube generally features drive-through service bays, allowing customers to stay in their vehicles during most procedures. The waiting areas are usually clean and equipped with amenities for a brief wait. A recent customer review for this Havertown location highlights a "change of management," which often signals efforts to improve the overall customer experience and potentially the cleanliness and organization of the service area. The mention of "complimentary vacuum and window cleaning" suggests a focus on the finer details of customer satisfaction within their service environment, aiming to leave a positive impression beyond just the technical work.

Jiffy Lube's services are built around preventive maintenance, ensuring that vehicles receive regular care to avoid more significant issues down the road. Their primary services include:

• Jiffy Lube Signature Service® Oil Change: This is their flagship offering. It's a comprehensive preventive maintenance service that goes beyond just changing the oil. It includes checking, changing, inspecting, and filling essential systems and components of your vehicle. This covers conventional, high mileage, synthetic blend, and full synthetic oil options.

• Fluid Top-Off Service: A notable add-on to their oil change service is the complimentary fluid top-off. Jiffy Lube offers to top off vital fluids, including motor oil (of the same type originally purchased), transmission fluid, power steering fluid, differential/transfer case fluid, and washer fluid, within 3,000 miles of your service mileage, up to two quarts per fluid, as needed.

• Battery Services: This includes battery testing, replacement, and proper disposal of old batteries. They can help ensure your vehicle's battery is reliable and replace it when it no longer meets manufacturer specifications.

• Brake Inspections: Jiffy Lube performs visual inspections of the brake system, measures brake pads, and provides service recommendations. They also offer a complimentary brake inspection with a tire rotation.

• Tire Rotations: To promote tire longevity and a smooth ride, their trained team can perform full rotations and inspections of all tires, including the spare. They also double-check the torque on lug nuts and fasteners for safety.

• Other Maintenance Services: Jiffy Lube also offers a range of other services such as filter replacements (air filter, cabin air filter, fuel filter), windshield wiper replacement, and general vehicle inspections.

• Fleet Services: For businesses managing multiple vehicles, Jiffy Lube offers fleet oil change and minor fleet repair services, with customized maintenance programs and consolidated monthly billing to help operations run smoothly.

Several features distinguish Jiffy Lube in the quick maintenance market. A key feature is their focus on speed and convenience. Services like the Signature Service® Oil Change are designed to be performed quickly, often within 15 minutes, allowing customers to get back on the road promptly. The ability to stay in the vehicle during service further enhances this convenience. Another significant feature, particularly highlighted by the recent customer review, is the commitment to enhanced customer service, potentially driven by new management. The "complimentary vacuum and window cleaning" are delightful value-added services that demonstrate a focus on the customer experience beyond just the technical work. The positive feedback for "Rob" delivering "excellent and thorough customer service" further reinforces a positive shift in this regard. Jiffy Lube's nationwide database for service records is also a valuable feature, ensuring consistency and reliability across different locations. However, it's important to acknowledge that customer experiences can vary, as indicated by a less positive review mentioning a staff member who was "short with his answer" and exhibited "horrible service," suggesting that consistent application of excellent customer service remains an ongoing area of focus across all staff members.

Jiffy Lube regularly offers various promotional incentives to attract and retain customers. While specific to this Havertown location, the broader Jiffy Lube brand frequently provides coupons and offers through its website and local flyers. Common promotions include discounts on their Signature Service® Oil Change (e.g., "$10.00 Off Jiffy Lube Signature Service® Oil Change"), savings on tire rotations with free brake inspections, and percentage discounts on other services (excluding tires, batteries, and oil changes). They also offer gift cards, which can be a practical gift. Customers are advised to check the official Jiffy Lube website or local branch for the most current promotions available at the 20 Township Line Rd, Havertown location. The location's operating hours are typically Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM, with Sunday hours generally being closed, providing ample opportunity for customers to take advantage of services and promotions.

In summary, Jiffy Lube at 20 Township Line Rd in Havertown offers a convenient and comprehensive solution for routine vehicle maintenance, primarily focused on oil changes and related services. While aiming for efficiency and excellent customer service, particularly under new management, individual experiences may vary. Their commitment to offering value-added services and readily available promotions makes them a notable option for quick and essential car care in the local area.