JHD Automotive Service and Sales

JHD Automotive Service and Sales ico

(60 reviews)

Auto Repair StationsOhioStark CountyCantonFulton Drive Northwest

Stark County . Ohio

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Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed

JHD Automotive Service and Sales Introduce

Located at 2517 Fulton Dr NW, Canton, OH 44718, USA, JHD Automotive Service and Sales is a highly regarded establishment in the Canton area, known for its comprehensive vehicle services and a strong commitment to customer satisfaction. This business stands out not only for its automotive repair capabilities but also for its expertise in marine vehicle maintenance and sales of used cars. You can easily reach them by phone at (330) 267-8879 or on their mobile at +1 330-267-8879.

Operating primarily within the "Auto Repair Stations" platform category, JHD Automotive Service and Sales offers a broad spectrum of services and goods. This dual focus on "Service and Sales" means they are equipped to handle diverse repair needs for both land and water vehicles, while also providing a selection of used cars for purchase. Their service department functions as a full-service mechanic shop, capable of addressing everything from routine maintenance to complex engine and transmission repairs. Additionally, their sales division provides local users with options for purchasing reliable used vehicles, often with financing options and extended warranties, as well as selling powersports equipment like used jet skis.

Environment and Customer Experience

The environment at JHD Automotive Service and Sales is characterized by its professionalism and a strong emphasis on trust and transparency. Customer reviews consistently highlight these aspects, pointing to a service experience that prioritizes clear communication and honest dealings. The owner, Jonathan, is repeatedly praised as "the most honest and easy to work with mechanic." This suggests a welcoming and approachable atmosphere where customers feel comfortable asking questions and understanding the work being performed on their vehicles.

A key differentiating factor in their customer experience is the dedication to educating clients. One reviewer specifically mentioned that the team is "extremely knowledgeable and will take the extra time to explain any issue with your vehicle and a plan of action to correct it." This commitment to thorough explanation builds significant trust, especially for customers who may not be well-versed in automotive mechanics. Furthermore, customers appreciate that Jonathan's "estimates are always accurate and he warns me if he’s found anything severely wrong before he continues," preventing unexpected costs and ensuring customer consent for additional work.

The facility appears capable of handling a variety of vehicles, from everyday cars like a Mercury Mountaineer, Ford Escape, Jeep Wrangler, and GMC Yukon Denali, to specialized marine vehicles like a Yamaha AR230 boat and its trailer. The detailed feedback on boat service – "Leaves it clean and covered when he’s done and has also helped me with my trailer" – indicates a high level of care and attention to detail across all service offerings. This comprehensive and considerate approach fosters strong customer loyalty, as evidenced by a reviewer who has entrusted all four of their cars and a boat to Jonathan for four years, and another who states, "This is the only shop I trust to work on my car!"

Services Offered

As a full-service "Auto Repair Station" with an additional focus on sales and marine vehicles, JHD Automotive Service and Sales offers a comprehensive range of services. Based on their website and customer feedback, these include but are not limited to:

  • General Automotive Repair: This encompasses a wide variety of mechanical repairs for cars, SUVs, and trucks, including issues with the engine, transmission, suspension, drivetrain, and exhaust systems.
  • Routine Vehicle Maintenance: Essential services such as oil changes, new and used tire sales, tire balancing and rotation, tire plugging, and other manufacturer-recommended scheduled maintenance.
  • Brake Services: Diagnosis, repair, and replacement of brake components, including pads, rotors, and related systems.
  • Diagnostic Service: Advanced computer diagnostics to accurately identify issues indicated by warning lights (e.g., check engine light) or performance problems.
  • Electrical Service: Troubleshooting and repair of vehicle electrical systems, including batteries, alternators, starters, and wiring.
  • Air Conditioning Service: Repair and maintenance of vehicle AC systems to ensure proper cooling.
  • Cooling System Service: Diagnosis and repair of issues related to radiators, water pumps, hoses, and other cooling components.
  • Fuel System Service: Maintenance and repair of fuel pumps, fuel lines, injectors, and other fuel delivery components.
  • Engine Rebuild & Swap: More extensive engine work, including rebuilding existing engines or swapping in new or reconditioned units.
  • Towing Services: Assisting customers by arranging or providing towing for disabled vehicles to their facility.
  • Used Car Sales: Offering a selection of pre-owned vehicles for sale, complete with financing options and available extended warranties.
  • Marine Vehicle Service: Specialized repair and maintenance for boats and jet skis, including engine work, winterization, and trailer repair, as highlighted by customer reviews.

Their ability to work on a diverse fleet of vehicles, including various car makes and models, as well as marine crafts, truly distinguishes JHD Automotive Service and Sales as a versatile and capable service provider in Canton.

Key Features and Strengths

The consistent positive feedback from customers highlights several key features and strengths that define JHD Automotive Service and Sales:

  • Unwavering Honesty and Integrity: Repeatedly praised as "honest" and "most honest and easy to work with mechanic," JHD Automotive builds trust through transparent communication and ethical practices, warning customers before proceeding with unexpected repairs.
  • Exceptional Knowledge and Expertise: The team is "extremely knowledgeable," capable of diagnosing complex issues and providing effective solutions across a wide range of vehicle types, including challenging intermittent problems.
  • Fair and Accurate Pricing: Customers appreciate "great pricing" and consistently accurate estimates, which eliminates surprises and fosters confidence in their services.
  • Thorough Communication and Explanation: Taking "extra time to explain any issue" and a "plan of action" empowers customers with understanding and allows them to make informed decisions.
  • Versatility in Service: Their ability to service both a wide range of automotive vehicles (Ford, Jeep, GMC, Mercury) and marine vehicles (Yamaha AR230 boat, jet skis, trailers) is a significant advantage, offering a one-stop solution for many customers.
  • Reliability and Timeliness: Described as "incredibly reliable" and performing "great work, fast," indicating efficiency without compromising quality.
  • Strong Customer Loyalty: The reviews show a pattern of repeat business and strong recommendations, with customers expressing intent to continue using their services for all future needs.
  • Professional and Clean Work: The detail about leaving a boat "clean and covered when he’s done" underscores their commitment to professional standards and respect for customer property.
Promotional Information and What to Expect

While explicit promotional campaigns are not detailed, JHD Automotive Service and Sales likely leverages its stellar reputation and comprehensive offerings as primary drawcards. Based on their business model and industry practices, customers can expect the following:

  • Transparent Estimates: Always providing accurate estimates and communicating any additional findings before proceeding with repairs, ensuring no hidden costs.
  • Customer Education: A willingness to take time to explain problems and solutions, which serves as an informal, yet highly effective, promotional tool by building trust and confidence.
  • Used Vehicle Inventory: A rotating stock of used cars for sale, often with available financing options and extended warranties, appealing to those looking for a new vehicle in addition to service.
  • Specialized Marine Service: Their unique capability to service boats and jet skis provides a niche appeal, attracting owners of these vehicles who may struggle to find reliable local mechanics.
  • Word-of-Mouth Referrals: Their strong customer satisfaction is their best advertisement, leading to organic referrals and a loyal client base.
  • Online Appointment Scheduling: Their website indicates the ability to schedule service appointments online, offering convenience for busy customers.

For residents in Canton, OH, and surrounding areas looking for an honest, reliable, and highly knowledgeable auto and marine mechanic, JHD Automotive Service and Sales stands out as an exceptional choice. Their commitment to fair pricing, clear communication, and quality workmanship, backed by glowing customer testimonials, makes them a trustworthy partner for all vehicle maintenance and repair needs, including the purchase of used vehicles. To inquire about services or schedule an appointment, contact Jonathan and his team directly at (330) 267-8879 or +1 330-267-8879.

JHD Automotive Service and Sales Photos

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JHD Automotive Service and Sales Location

JHD Automotive Service and Sales Customer Reviews

This is the only shop I trust to work on my car! Honest, fair and quick. They are extremely knowledgeable and will take the extra time to explain any issue with your vehicle and a plan of action to correct it.

May 15, 2025 · Elissa Miller

I’ve been using Jonathan for both my 4 cars and Yamaha AR230 for the last 4 years. He is the most honest and easy to work with mechanic I have ever used. He has worked on my Mercury Mountaineer, Ford Escape, Jeep Wrangler and GMC Yukon Denali. Great pricing and incredibly reliable. His estimates are always accurate and he warns me if he’s found anything severely wrong before he continues. His work on my boat is even better. Leaves it clean and covered when he’s done and has also helped me with my trailer. Great guy running a professional business.

Sep 27, 2021 · Gabriella McStay

This is my New place 4 my C6 Corvette repair! John & Joe are So meticulous about what they do, You almost feel the Need 2 Tip them more than ur Repair Bill....js.....

Jun 11, 2024 · Gregg Harris

The bad reviews are totally Bogus. Jonathon the owner has always gone above and beyond to take care of my vehicle, his prices are low, his service is fast and he really does a thorough and fantastic job. He shoots straight and is a fantastic hard working mechanic. Thank you for years of dependable immaculate service!

Jul 20, 2024 · Kris L Garland

I have used Jon for service on several Jet Skis and also many repairs on my 2016 Suburban. He is fair, upfront and stands behind his work. He took on a basket case restoration for me of a 1987 Stand up jet ski, charged me hourly for the work, found obscure parts for it, ordered them in and got it done. Nothing but high praise for Jon and his team. Its funny how you treat people with respect and you get treated with respect in return. JHD sales & service comes highly recommended by me!

Sep 23, 2021 · Travis Glasper