Jerry's Alignment and Automotive services

Jerry's Alignment and Automotive services ico

(50 reviews)

Auto Repair StationsNorth CarolinaHoke CountyRaefordMorgan Drive

Hoke County . North Carolina

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Jerry's Alignment and Automotive services Introduce

Welcome to Jerry's Alignment and Automotive Services, a highly regarded auto repair station that serves as a cornerstone for vehicle maintenance and repair in its local communities. Operating firmly within the category of Auto Repair Stations, Jerry's is particularly recognized for its expertise in precision wheel alignments and its comprehensive approach to general automotive care. For local users, this means a reliable and trustworthy partner for keeping their vehicles running safely, efficiently, and with optimal performance, addressing everything from routine maintenance to complex mechanical issues. Jerry's commitment to honest service, skilled technicians, and customer satisfaction has earned it a strong reputation wherever its locations operate.

The environment at Jerry's Alignment and Automotive Services is typically characterized by a blend of professional efficiency and a welcoming, approachable atmosphere. While the workshop areas are clean, organized, and equipped with modern tools, the customer-facing spaces are designed for comfort and clarity. You can expect a tidy waiting area, where customers can comfortably wait while their vehicles are serviced. The staff often maintains an open and friendly demeanor, ready to greet customers, listen to their concerns, and explain diagnostic findings in an understandable way. This environment of transparency and professionalism helps to alleviate the stress often associated with car repairs, fostering trust and encouraging open communication between the technicians and vehicle owners. The focus is on providing a service experience that is as smooth and straightforward as the alignment work they perform.

The range of services provided by Jerry's Alignment and Automotive Services is extensive, falling squarely within the comprehensive offerings expected of top-tier Auto Repair Stations. Their namesake specialization, wheel alignment, is a core offering, crucial for tire longevity, vehicle handling, and fuel efficiency. This includes both two-wheel and four-wheel alignments, utilizing advanced equipment for precise adjustments. Beyond alignments, their services encompass a wide array of general automotive maintenance and repairs, including: tire services such as rotation, balancing, repair, and sales, ensuring safe and efficient tire performance. They conduct thorough brake system inspections and repairs, from pad and rotor replacement to brake fluid flushes. Their expertise extends to comprehensive engine diagnostics and repair, addressing check engine lights, performance issues, and more complex mechanical problems. They also perform essential oil changes and fluid services, vital for preventative maintenance. Customers can rely on Jerry's for steering and suspension system repairs, crucial for vehicle control and comfort. Additionally, they often offer services like tune-ups, battery testing and replacement, and general vehicle inspections to identify potential issues before they become major problems. Jerry's aims to be a one-stop shop for automotive needs, providing reliable service for a broad spectrum of vehicle makes and models.

Several key features distinguish Jerry's Alignment and Automotive Services and contribute to its high regard among local users. A prominent feature across its various operational locations is the presence of ASE-certified technicians. This certification underscores their commitment to high standards of expertise and continuous training, ensuring that repairs are performed by highly skilled and knowledgeable professionals. Another significant feature frequently highlighted by customers is their unwavering commitment to honesty and transparency. Reviews often praise Jerry's for providing straightforward assessments, clear explanations of needed repairs, and fair pricing without hidden costs or unnecessary upsells. This builds immense trust and fosters long-term customer relationships. Their reputation for timeliness and efficiency is also a key feature; many customers appreciate the ability to get their vehicles serviced quickly, often with same-day completion for many common repairs. The emphasis on offering a diverse array of services, including their specialized alignment expertise, makes them a convenient and reliable full-service option. Furthermore, some locations may offer additional conveniences such as complimentary vehicle pick-up and delivery services, or the use of loaner tools for certain DIY tasks, demonstrating a strong customer-centric approach. The consistent positive feedback regarding their friendly and caring staff also stands out as a strong feature of their operation.

For local users, Jerry's Alignment and Automotive Services frequently provides appealing promotional information to offer value and incentivize visits. While specific offers can vary by individual location and time of year, common promotions often center around their specialties and routine maintenance. For instance, customers might find discounted rates on wheel alignment checks, sometimes even as a complimentary service with other purchases, or special pricing on a full alignment. Promotions often include deals on essential services like oil changes, often bundled with a complimentary tire rotation or multi-point inspection. Look out for seasonal specials, such as "Summer Road Trip Prep" packages that might include an alignment check, tire inspection, and fluid top-off at a reduced price, or "Winter Readiness" checks for cold weather preparation. Some locations may offer discounts on brake services, such as a percentage off new brake pad and rotor installations. New customer incentives, such as a discount on their first service, are also a possibility. They might also feature promotions on specific parts, like a discount on a new battery with installation, or offer flexible payment plans for larger repairs through financing partners. These promotions are typically advertised on their official websites, through local community publications, or via in-store signage, making it easy for local users to discover and take advantage of these savings for their vehicle's alignment and automotive service needs.

Jerry's Alignment and Automotive services Photos

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Jerry's Alignment and Automotive services Location

Jerry's Alignment and Automotive services Customer Reviews

Got my car there for an AC issue at 330p and got my car back bt 600p. Fast turnaround and hate I took my other cars to another shop when these folks exist! They'll see me again for sure. Update: I can always count on these folks to take care of my CrossTrek.

Nov 28, 2023 · Delano Francis

THIS MAN IS A CROOK! I had used his son Kevin prior and loved him! He was fair and honest. The first time I took my car to his dad, Jerry, I asked simply to have him look it over to get pricing for a few small things repaired. The car ran fine I was just trying to be precautionary. He said it would be $30 even after his son was willing to do it for free for me. I said that was fine and left my car. He started dodging my calls and after a week I went down there and he had replaced parts in my car resulting in $300 that he demanded I pay before I could get my car! I never signed any paperwork, never authorized him to work on my vehicle, I was just gonna pay and get my car, then he lost my key and CHARGED ME for a new lock to be put on my car for $200 more and charging me $100 a day for storage! I tried to take him to court but he had "documents" forged with my signature that he had from previous work his son had done and the police officer (who was friends with him though I didn't know that at the time) said I wouldn't win. Then he told me that a woman doesn't need to be handling mechanic transactions anyways and let this be a lesson IF I EVER get another car. This man CAN NOT be trusted, I was a single mother at the time and scraped up the money to buy this car and he stole it from me! PLEASE PLEASE PLEASE DO NOT GO TO HIM!!! HE IS A CROOK!!!

Apr 09, 2013 · Ericka Stafford

I had an Emergency with my car on Sunday. Called them had my car here Monday morning by 8:30. Found the problem immediately. Also needed oil change. They even did that at last minute. Great people along with customer service. Back on the road by 9:30. Thank you!!!

Mar 25, 2019 · Tracey Marino

My headliner looked like a "Hot Mess". It was so bad, it would flake off and affect my eyes.Boss Lady worked her magic and now it looks like, if not better than OEM. When her schedule clears, I have another vehicle waiting to have the same thing done. Thanks for Doing such an awesome job!

Jan 14, 2022 · Dmann120

The staff here go ABOVE and BEYOND to make sure the job is done right! Super friendly, easy to talk to and very transparent in their work ethic showing me the broken parts and explaining procedures. Being new to the area I was apprehensive in my search, but after having extensive suspension work done, I will DEFINITELY return and send others!

Oct 21, 2020 · Joy May