Jenkins Ford, Inc. Parts

(1 reviews)

Auto Repair StationsWest VirginiaUpshur CountyBuckhannonBillingsley Drive

Upshur County . West Virginia

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  • Intro
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  • Location
  • Reviews
  • +1 800-400-7770
  • www.jenkinsfordbuckhannon.com
  • 8 Billingsley Dr, Buckhannon, WV 26201, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Jenkins Ford, Inc. Parts Introduce

Jenkins Ford, Inc. Parts, situated at 8 Billingsley Dr, Buckhannon, WV 26201, USA, is a crucial component of the larger Jenkins Ford dealership, operating as a specialized Auto Repair Station with a primary focus on providing genuine Ford parts and comprehensive automotive services. This location serves as a vital resource for Ford vehicle owners and enthusiasts in Buckhannon and the surrounding regions, ensuring access to authentic components and expert maintenance. They can be contacted at (800) 400-7770, which serves as both their primary and mobile phone number.

Within the Auto Repair Stations category, Jenkins Ford, Inc. Parts represents a dealership-affiliated service center. This means it offers a unique advantage over independent repair shops by providing original equipment manufacturer (OEM) parts specifically designed for Ford vehicles. This ensures optimal fit, performance, and adherence to manufacturer warranties. Beyond simply selling parts, the establishment provides corresponding services, ranging from routine maintenance to complex repairs, all performed by factory-trained technicians. For local users in Buckhannon, this translates to peace of mind, knowing their Ford vehicle is being serviced with the correct parts and by specialists who understand its intricacies.

The environment at Jenkins Ford, Inc. Parts, as part of a modern Ford dealership, is typically professional, clean, and customer-friendly. One would expect a well-organized parts counter or display area where customers can inquire about and purchase components. The service department likely features multiple bays equipped with advanced diagnostic tools and specialized equipment designed for Ford vehicles. Comfortable waiting areas with amenities such as Wi-Fi, television, and refreshments are common, enhancing the customer experience. The entire facility is designed to reflect the brand's standards, emphasizing efficiency, safety, and a premium service atmosphere. Customer reviews often highlight the "professional staff" and "great customer service," which are indicative of a well-managed and customer-focused environment where employees are trained to assist customers effectively and courteously.

The services offered by Jenkins Ford, Inc. Parts are comprehensive, covering a full spectrum of needs for Ford vehicles. These services are executed by Ford-trained and certified technicians, ensuring adherence to manufacturer specifications and the highest quality of work. Key services typically include:

  • Genuine Ford Parts Sales: This is a core offering, providing authentic OEM parts for all Ford models, from routine maintenance items to specialized components.
  • Routine Maintenance: Services such as oil changes, fluid checks and top-offs, tire rotations, and multi-point inspections to keep vehicles in optimal condition.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacements, and hydraulic system repairs.
  • Tire Services: Sales of new tires, mounting, balancing, and alignment services. They also offer tire care advice.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment to identify and resolve complex engine issues, including check engine light diagnostics.
  • Transmission Services: Fluid flushes, filter replacements, and repair or replacement of transmission components.
  • Battery Services: Testing, charging, and replacement of vehicle batteries, along with checks of starting and charging systems.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, and power steering systems to ensure proper handling and ride comfort.
  • HVAC Services: Maintenance and repair of air conditioning and heating systems.
  • Collision Center Services: While a separate entity (Jenkins Ford Collision Center) exists, dealerships often coordinate with their collision centers for body repairs, paint touch-ups, and frame straightening.
  • FordPass Services: Assisting customers with setting up and troubleshooting FordPass connectivity for vehicle monitoring and remote features.
Their comprehensive offerings ensure that customers can rely on a single, expert source for all their Ford vehicle care needs.

The features that distinguish Jenkins Ford, Inc. Parts are rooted in its affiliation with the Ford brand and its commitment to customer satisfaction.

  • Access to Genuine Ford Parts: This is a critical feature, guaranteeing that all replacement parts meet Ford's stringent quality and performance standards. This minimizes compatibility issues and often comes with a manufacturer's warranty.
  • Factory-Trained Technicians: Their service personnel undergo regular, specialized training directly from Ford, ensuring they are up-to-date on the latest vehicle technologies and repair techniques. This expertise is a significant advantage.
  • Exceptional Customer Service: The direct customer review highlights "Great customer service & professional staff!!" This indicates a strong emphasis on client satisfaction, implying clear communication, respectful interactions, and efficient service delivery. Many reviews for Jenkins Ford as a whole praise their courteous and helpful staff across sales and service departments.
  • Advanced Diagnostic Equipment: As a dealership, they invest in proprietary diagnostic tools and software that allow for precise and efficient troubleshooting of Ford-specific issues, which might not be available to independent shops.
  • Convenience and Amenities: Dealerships typically offer amenities like comfortable waiting areas, Wi-Fi, and sometimes shuttle services or loaner vehicles, enhancing the convenience for customers during service appointments.
  • Warranty Support: Servicing a vehicle at a Ford dealership often ensures that any work performed or parts installed comply with existing vehicle warranties, and they can facilitate warranty claims if necessary.
  • Established Reputation: Jenkins Ford has a long-standing presence and generally positive reviews, suggesting a reliable and trustworthy business within the community.

From a promotional information standpoint, Jenkins Ford, Inc. Parts benefits significantly from its dealership status and the strong brand recognition of Ford. While no specific promotional offers for the parts department are listed in the provided snippets, the overall dealership's commitment to "EZ Price, EZ Financing, and EZ Service" extends to their parts and service departments. The "Great customer service & professional staff!!" review acts as a powerful testimonial, as word-of-mouth recommendations are highly influential. The availability of genuine Ford parts is a major promotional point in itself, appealing to customers who prioritize authenticity and quality. Furthermore, their established web presence, allowing customers to schedule service and order parts online, serves as a modern promotional tool, emphasizing convenience and accessibility. The dealership also offers manufacturer service specials and emphasizes their award-winning service. They actively promote their ability to keep Ford vehicles running smoothly for years, leveraging the trust associated with factory-trained technicians and original parts. The fact that they encourage Browse online inventory, scheduling test drives, and investigating financing options as a dealership also contributes to a broader promotional ecosystem that supports the parts and service division.

Jenkins Ford, Inc. Parts Location

Jenkins Ford, Inc. Parts Customer Reviews

Great customer service & professional staff!!

Oct 11, 2021 ยท Drema Mayes