Jaguar Naperville Service

Ernie Bonilla at Jaguar Land Rover of Naperville was very attentive to the wheel alignment on my 2018 F-Type, and three associates complimented the Jordan 13’s I was wearing. I will be back on April 10th for a brake fluid exchange.

Mar 01, 2024 · David Bayler

Excellent service!! Very focused on taking care of the customer. Diagnosed the issue with my vehicle and resolved it immediately. Will definitely be using them for all of my future service work.

Jun 05, 2024 · Daryl Rohde

The staff at Jaguar Naperville are very professional and courteous. Stephen from service was fantastic and went above and beyond to help me with my Jaguar F-type R battery replacement as well as my wheel alignment. This is the only dealership that I would trust for all my vehicle needs. Keep up the great work!

May 16, 2023 · Satish Joshi

Let’s see, the customer service level within the service department needs work. Upon first dealing with service advisors, the service and attention are standard. After that, meaning duration and follow up are not the greatest. This location is neighbors to many other car dealers and YET, service takes a nosedive. Overall my experience with this location could stand improvement with communication and treatment of customers. Perhaps try the notion at Patrick is, “The business will come” regardless. Customer service is average but it should be better

May 14, 2021 · CJ WOODS

I had a low battery issue that was taken care of without any issues. They understood my concerns and made special arrangements to have it taken care of!

Apr 01, 2023 · Marlene Bell