J & D Auto Repair

J & D Auto Repair, located at 7121 7th Ave, Brooklyn, NY 11228, USA, falls under the category of "Auto Repair Stations." As such, it is positioned to offer various automotive repair and maintenance services to the local community. However, an objective introduction to this establishment necessitates a candid discussion of the prevalent customer feedback, which details significant concerns regarding its operations and service delivery.

The environment at J & D Auto Repair, as depicted by recent customer reviews, appears to be problematic, particularly concerning reliability and professional conduct. Customers report issues that undermine the expectation of a well-managed and respectful service environment. The experience of a car being held for "4 days (Friday-Monday) without my consent" and finding the shop "closed" upon attempts to pick it up, coupled with difficulty "getting a hold of him on the phone," paints a picture of disorganization and disregard for customer property and time. A professional auto repair environment prioritizes clear communication, adherence to agreed-upon timelines, and respect for business hours. The feedback "he needs to respect his business hours as advertised" directly contradicts these fundamental expectations. Furthermore, the startling revelation that the service provider "didn't even touch the car!" after holding it for an extended period suggests an environment lacking in accountability and potentially, ethical business practices. This creates an atmosphere of frustration and distrust rather than one of efficiency and customer confidence.

As an "Auto Repair Station," J & D Auto Repair would typically offer a range of services. Based on the specific customer complaints provided, the services that patrons sought or that were supposedly offered include:

• Backup Camera Installation: One customer brought their car in to "add a back-up camera." This indicates a service related to vehicle electronics and aftermarket accessory installation.
• Electrical Issues Diagnosis and Repair: A review explicitly states, "Not good at diagnosing or fixing electrical issues." This suggests they do offer, or at least attempt to offer, services for electrical problems within vehicles.
• Headlight Repair: Another customer paid for "a headlight repair on 2017 Dodge Charger." This points to services related to vehicle lighting systems.

• Routine maintenance (oil changes, fluid checks).
• Brake system service.
• Tire services (rotation, balancing, repair).
• Suspension and steering repairs.
• Engine diagnostics and minor repairs.

The key features of J & D Auto Repair, as portrayed by the recent customer experiences, are unfortunately characterized by significant deficiencies rather than positive attributes.

• Poor Communication and Unavailability: A prominent feature is the severe lack of communication and accessibility. Customers reported difficulty "getting a hold of him on the phone" and finding the shop "closed" during expected business hours. This directly impacts customer convenience and trust.
• Disregard for Customer Time and Property: The act of holding a car for multiple days "without my consent" and failing to perform the agreed-upon work ("didn't even touch the car!") demonstrates a profound lack of consideration for customers' time and their property.
• Incompetence in Diagnostics and Repair Quality: Reviews explicitly state "Not good at diagnosing or fixing electrical issues" and a headlight repair that "broke again" after a short period, despite a significant cost. This indicates a concerning lack of technical proficiency and poor quality of work, leading to recurring problems and wasted customer money.
• Discrepancies in Service Delivery: The vast disparity between the promised "couple of hours" for a backup camera installation and the actual outcome of keeping the car for "4 days" without touching it is a severe feature of unreliability and broken promises.
• Questionable Value for Cost: The "Big no for me" and the $1500 cost for a headlight repair that only lasted 6 months raise serious concerns about the value customers receive for the money spent.

Given the overwhelmingly negative and critical nature of the provided customer reviews, it is not possible to objectively present any positive "promotional information" for J & D Auto Repair. Standard promotional efforts for auto repair shops typically include highlighting competitive pricing, efficient service, quality repairs, and trustworthy practices. However, the feedback directly contradicts these very aspects. Customers reported significant delays, unperformed work, poor repair quality, high costs for inadequate service, and a lack of professionalism and communication. Therefore, based on the available information, there are no positive promotional elements to convey. Any potential customer would need to carefully consider these severe concerns before engaging with J & D Auto Repair. If the business were to engage in promotions, they would first need to fundamentally address and rectify the operational and service issues described by these patrons to rebuild any semblance of trust and positive reputation. For inquiries, the phone numbers are (718) 710-1610 or +1 718-710-1610, but potential customers should proceed with extreme caution, being fully aware of the documented negative experiences.