ITECH AUTO COLLISION

ITECH AUTO COLLISION ico

(41 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyLos AngelesPalmsMotor Avenue

Los Angeles County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 310-425-8659
  • www.itechautocollision.net
  • 3703 Motor Ave, Los Angeles, CA 90034, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

ITECH AUTO COLLISION Introduce

ITECH AUTO COLLISION, situated at 3703 Motor Ave, Los Angeles, CA 90034, USA, is a distinguished establishment within the "Auto Repair Stations" platform category, specializing in comprehensive auto body and collision repair. This shop has garnered a reputation for not only restoring vehicles to their pre-damage condition but also for providing an exceptionally smooth and transparent customer experience, particularly when navigating the complexities of insurance claims.

Environment and Customer Experience

The environment at ITECH AUTO COLLISION is characterized by a blend of technical efficiency and a strong focus on customer comfort and transparency. As a leading auto body shop, their facility is equipped with state-of-the-art tools and machinery essential for precise collision repair, including advanced diagnostic systems, frame straightening equipment, modern paint booths, and specialized tools for dent and scratch removal. The workspace is likely well-organized, ensuring that repairs are conducted methodically and to the highest standards.

Beyond the physical setup, the atmosphere at ITECH AUTO COLLISION is profoundly shaped by its dedicated team, particularly managers like Eddie and Ben. Customers consistently praise their professionalism, patience, and attentiveness. They are known for creating an environment where clients feel supported and informed throughout the entire repair process. This commitment to clear communication and transparency helps alleviate the stress often associated with vehicle damage and insurance claims, fostering a sense of trust and reliability.

Services Offered

As a specialized "Auto Repair Station" focusing on collision repair, ITECH AUTO COLLISION offers a comprehensive suite of services designed to address various types of vehicle damage:

  • Collision Repair: Their core service involves repairing vehicles that have been in accidents. This includes structural repairs, panel replacement, and ensuring the vehicle's safety features are restored.
  • Dent and Scratch Repair: From minor door dings to significant body damage, they provide expert repair services to restore the vehicle's aesthetic appeal. This can encompass traditional dent removal and potentially paintless dent repair (PDR) for suitable damage.
  • Auto Painting and Refinishing: Utilizing advanced color-matching technology and high-quality paints, they ensure that repaired or new body panels seamlessly blend with the vehicle's original finish. This includes full repaints or localized touch-ups.
  • Frame Straightening: Essential for vehicles that have sustained structural damage, they use specialized equipment to restore the vehicle's frame to factory specifications, crucial for safety and proper alignment.
  • Bumper Repair and Replacement: Addressing damage to front and rear bumpers, which are often the first points of impact in collisions.
  • Insurance Claim Management: A standout service, as highlighted by customer reviews, is their expertise in dealing with insurance companies. Managers like Eddie are "outstanding at dealing with insurance companies," providing significant relief to customers by handling the complex paperwork and negotiations.
  • Detail-Oriented Repairs: Their team is "attentive to the slightest details," ensuring that even the most minor imperfections are addressed, contributing to a factory-new appearance.

The swift turnaround time, with cars being "done in a flash" and looking "like new," indicates their operational efficiency and commitment to minimizing inconvenience for their clients.

Key Features and Distinctions

ITECH AUTO COLLISION differentiates itself through several prominent features, consistently lauded by its customers:

  • Exceptional Insurance Company Liaison: A critical differentiator is their proficiency in handling insurance claims. Eddie's patience and professionalism in this area are highly praised, streamlining a often complex and stressful process for the customer. This service alone provides immense value and peace of mind.
  • Outstanding Customer Service: Ben and Eddie, along with the entire team, are commended for their "excellent customer service." This includes being attentive, communicative, and transparent throughout the repair process, making customers feel valued and informed.
  • Superior Quality Workmanship: Reviews frequently highlight the "incredible results" and the fact that cars look "like new," even after significant damage like "a huge scratch on the door." This speaks to the high standards of their repair and painting work. The team is "proud of what they do and it shows!"
  • Speed and Efficiency: The ability to complete repairs "in a flash" demonstrates a well-managed workflow and commitment to timely vehicle return, which is crucial for customer satisfaction.
  • Attention to Detail: The team's meticulousness and attentiveness "to the slightest details" ensure that every aspect of the repair is perfect, resulting in a flawless finish.
  • Trustworthiness and Reliability: The recurring themes of professionalism, transparency, and high-quality results build strong trust, leading to enthusiastic recommendations from satisfied customers.
Promotional Information

While specific, active promotional offers for ITECH AUTO COLLISION are not explicitly detailed in the provided information or readily available through general online searches, auto body shops often engage in various strategies to attract and retain clients. Based on their strong customer feedback, their primary "promotion" is likely their outstanding service quality and reputation. However, common promotional activities that may be offered or implicitly available include:

  • Free Estimates: Most reputable collision centers offer free, no-obligation estimates for repair work, allowing customers to understand the scope and cost upfront.
  • Direct Insurance Billing: Their expertise in handling insurance claims often means they can bill insurance companies directly, simplifying the financial process for the customer. This is a significant convenience often highlighted.
  • Lifetime Warranty on Repairs: Many high-quality auto body shops offer a warranty on their workmanship and paint, assuring customers of the durability and quality of the repair.
  • Referral Programs: Leveraging their high customer satisfaction, they might offer incentives for existing clients who refer new business.

For the most accurate and up-to-date information on services, pricing, and any potential promotions, local users are highly recommended to contact ITECH AUTO COLLISION directly. They can be reached by phone at (310) 425-8659 or +1 310-425-8659. Visiting their location at 3703 Motor Ave, Los Angeles, CA 90034, USA, would also provide an opportunity for a direct consultation and assessment of specific vehicle damage.

In conclusion, ITECH AUTO COLLISION is a highly recommended "Auto Repair Station" in Los Angeles, CA, particularly for auto body and collision repair. Their combination of expert repair work, exceptional customer service led by dedicated managers like Eddie and Ben, seamless insurance coordination, and rapid turnaround times makes them an exemplary choice for anyone seeking high-quality and stress-free vehicle restoration.

ITECH AUTO COLLISION Photos

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ITECH AUTO COLLISION Location

ITECH AUTO COLLISION Customer Reviews

I want to say that it is so rare these days to meet people that really are amazing at their job from start to finish and that is what this place is!!! Eddie the manager is outstanding at dealing with insurance companies, so patient and professional! The car was done in a flash and looked like new! I had a huge scratch on the door and it looks like it never happened!These guys are proud of what they do and it shows! I absolutely recommend them to everyone!

May 21, 2025 · Ella Moran Makeup

Amazing overall. You can’t go wrong with Itech! Ben and Eddie have excellent customer service and truly take their time throughout the intake process and work diligently with your insurance claims rep. Their communication and transparency through the process is excellent and results are incredible. Their team is spot on and are attentive to the slightest details. You will not be disappointed!!

May 09, 2025 · JC Martinez

I only came to itech over the insurance recommended body shop because I got an estimate with the manager Eddie and was impressed by how he ran the shop. Eddie answered all of my questions and showed genuine care for my concerns. He very concisely explained the insurance and repair process to me and reached out to update and inform me of the repair progress. Really appreciate the work that was done on my car, everything ended up coming out perfectly and greatly appreciate the high level customer service from Eddie.

Apr 10, 2025 · Anthony Sun

My wife accidentally hit a yellow pole at the grocery store 5 days after getting a new 2025 denali. Hard to find parts for this vehicle since it was the new body style. Itech made the process simple and smooth. Dropped car off Monday picked it up Thursday afternoon looks brand new quarter panel needed new and fresh coat of paint. Can't see any blemishes in paint matched as good as it gets. Thank you. You have a customer for life here.

May 02, 2025 · George Nazzal

Ben & Eddie are straight arrows tell you how it is. Their team completed something I believed was a loss. They put in that extra attention to detail and it shows. Will definitely return for work in the future.

Dec 17, 2024 · Louie Rojas Jr.