INFINITI of Kearny Mesa Service Department

The INFINITI of Kearny Mesa Service Department, located at 8118 Clairemont Mesa Blvd, San Diego, CA 92111, is a premier "Auto Repair Station" exclusively dedicated to the maintenance and repair of INFINITI vehicles. As an authorized dealership service center, they offer a level of specialized expertise, equipment, and genuine parts that is specifically tailored to the intricate engineering of INFINITI's luxury cars and SUVs. Their mission is to ensure INFINITI owners in San Diego and the surrounding areas, including Clairemont, Serra Mesa, Tierrasanta, Mission Valley, and Linda Vista, receive top-tier care that preserves their vehicle's performance, reliability, and value.

The environment at INFINITI of Kearny Mesa Service Department is designed to reflect the luxury and sophistication associated with the INFINITI brand. Customers can expect a comfortable and modern waiting area, equipped with amenities such as complimentary Wi-Fi. This allows clients to remain productive or relax while their vehicle is being serviced. The facility is typically well-maintained, clean, and organized, contributing to a professional and high-end experience.

A significant aspect of their service environment is the range of conveniences offered to customers. They provide convenient scheduling options, including online appointment booking. For those who cannot wait at the dealership, INFINITI Valet-Service is available (at participating retailers within a standard radius, typically 20 miles), offering complimentary service pick-up and drop-off. Furthermore, the dealership often provides shuttle service or loaner vehicles (subject to availability and policy) for customers whose repairs require more time, minimizing disruption to their daily routines. This focus on customer comfort and convenience underscores their commitment to a premium service experience.

The service department maintains hours that cater to busy schedules, typically from 7:00 AM to 5:00 PM Monday through Friday, and 8:00 AM to 4:00 PM on Saturdays, being closed on Sundays. This extended availability helps ensure flexibility for service appointments.

The INFINITI of Kearny Mesa Service Department provides a comprehensive range of services, all performed by technicians who are experts in the INFINITI brand. Their specialized knowledge and access to proprietary tools ensure that every service is performed to the highest factory standards.

• Routine Maintenance: This covers essential services like oil and filter changes (including synthetic oil), tire rotations, and multi-point vehicle inspections. They emphasize adhering to manufacturer-recommended service intervals to ensure optimal performance and longevity.
• Brake Services: Comprehensive brake inspections, replacement of brake pads and rotors, and full system checks to maintain essential stopping power.
• Tire Services: Offering a wide selection of tires specifically designed for INFINITI vehicles, along with tire mounting, balancing, and alignment services.
• Advanced Diagnostics: Utilizing the latest factory-authorized diagnostic equipment and advanced tools to accurately pinpoint and resolve complex electronic, engine, and transmission issues specific to INFINITI models (e.g., Q50, QX60, QX80). They conduct thorough Digital Vehicle Inspections.
• Engine Repair & Performance: Addressing issues from minor tune-ups to major engine repairs, ensuring the vehicle's powertrain performs as intended.
• Transmission Services: Maintenance and repair for INFINITI's sophisticated transmission systems.
• Air Conditioning Service: Diagnosis and repair of climate control systems.
• Electrical System Repair: Addressing issues with vehicle wiring, charging systems, and electronic components.
• Genuine INFINITI Parts & Accessories: Using only genuine OEM (Original Equipment Manufacturer) INFINITI parts for all repairs and replacements. These parts are specifically designed to optimize the performance and safety of INFINITI vehicles and are backed by a factory warranty. They also offer a full range of INFINITI accessories for personalization.
• Recall and Service Campaigns: Customers can check if their INFINITI has any specific service campaigns or recall actions identified by the manufacturer, ensuring all necessary updates are performed.
• INFINITI Express Service: For certain routine maintenance needs, such as oil and filter changes, wiper blade replacement, and multi-point vehicle inspections, they offer INFINITI Express Service, allowing for quick turnaround times (often around an hour) without the need for an appointment.

Their team of factory-trained and certified technicians possesses extensive knowledge and experience with every INFINITI model. They undergo continuous training to stay updated with the latest automotive technologies and repair techniques, ensuring that "no one knows your INFINITI better than we do."

The INFINITI of Kearny Mesa Service Department offers several distinguishing features that enhance the ownership experience for INFINITI drivers:

• Factory-Trained & Certified Technicians: This is a paramount feature, ensuring that only specialists with brand-specific knowledge and training work on INFINITI vehicles.
• Use of Genuine INFINITI Parts: Guarantees optimal performance, longevity, and compatibility, backed by a manufacturer's warranty (often 12 months for parts).
• State-of-the-Art Facility & Equipment: Access to the latest diagnostic tools and specialized equipment designed specifically for INFINITI vehicles, allowing for precise and accurate repairs.
• INFINITI Valet-Service: A premium convenience offering complimentary pick-up and drop-off for service appointments within a specified radius.
• Loaner Vehicles/Shuttle Service: Providing transportation options to minimize inconvenience during service.
• Comfortable Waiting Area with Wi-Fi: Enhancing the customer experience while they wait.
• Online Service Scheduling: Streamlining the appointment booking process for customer convenience.
• Comprehensive Warranty: Repairs performed at the dealership using genuine parts are typically backed by a factory warranty, providing peace of mind.
• Digital Vehicle Inspections: Modern diagnostic practices that provide customers with detailed insights into their vehicle's condition.
• Customer Education: Some affiliated sources emphasize educating customers about their vehicle's needs, empowering them to make informed decisions about maintenance and repairs.

INFINITI of Kearny Mesa Service Department frequently offers various promotions and specials to provide value to their customers, encouraging regular maintenance and service within their authorized facility.

• Service Specials: They regularly feature service specials on their website. These can include discounts on common services like oil changes (e.g., $99.99 for a synthetic oil and filter change), brake inspections, and other routine maintenance items.
• Tire Offers: Promotions related to tires are common, such as "$125 Off an Eligible Set of Tires" or "Buy 3 Eligible Tires, Get 1 for $1" on select brands, often with a price match guarantee plus an additional credit (e.g., 5% credit). These offers can be time-sensitive.
• Manufacturer Recommended Service Discounts: Promotions like "15% OFF INFINITI manufacturer recommended service" are often available, encouraging adherence to factory maintenance schedules.
• Complimentary Inspections: Offers for complimentary battery inspections or brake inspections are often provided, giving customers a no-cost assessment of critical vehicle components.
• INFINITI Premium Care: This is a comprehensive pre-paid maintenance program available for new INFINITI vehicles, designed to cover various scheduled maintenance items for a set period, offering convenience and potentially cost savings over time.

Customers are highly encouraged to visit the official INFINITI of Kearny Mesa website or contact their service department directly to inquire about the most current service specials, coupons, and any eligibility requirements. By combining expert care, premium amenities, and regular promotional offers, the INFINITI of Kearny Mesa Service Department strives to deliver a superior ownership experience for all INFINITI drivers.