Imported Automotive

Located at 648R White Plains Rd, Trumbull, CT 06611, Imported Automotive stands as a premier auto repair station, particularly renowned for its expertise in servicing imported and European vehicles. This establishment is easily accessible to residents of Trumbull and surrounding areas, including Bridgeport, Stratford, Fairfield, and Milford, CT. Customers can reach them by phone at (203) 445-0277 or via mobile at +1 203-445-0277.

The environment at Imported Automotive is characterized by a strong sense of professionalism and a commitment to meticulous work. While specific details about the physical appearance of the waiting area or garage are not explicitly provided, the consistent customer feedback about "a job done properly" and their willingness to "take their time and make sure to fix the issue" suggests an organized and efficient operation. The mention of "class A guys" like Eric, Howie, and Rich indicates a team that not only possesses high technical skills but also fosters a respectful and transparent atmosphere, making customers feel comfortable and confident in the service they receive. The ability to keep "20-year-old cars" with "over 200K miles" running smoothly further attests to their high standards and thorough approach.

Imported Automotive offers a comprehensive array of services, with a noted specialization in imported and European car repair. Their expertise extends to various makes, including Mercedes and BMW, as highlighted by customer testimonials. While their name suggests a focus on imported vehicles, their general auto repair capabilities are also highly praised, making them a versatile choice for many car owners. Key services frequently lauded by customers include:

• Brake Repair: A significant highlight from a customer review is the successful resolution of long-standing brake issues on a truck, transforming a problematic "vehicle shake" into smooth stopping power. This demonstrates their capability in addressing complex and persistent brake problems.
• Engine Diagnostics and Repair: The ability to "solve problems on 20-year-old cars" with high mileage implies strong diagnostic skills and a comprehensive understanding of engine and related systems.
• General Maintenance and Repair: Customers trust them for "any and all your automotive needs," indicating a wide range of general repair and maintenance services beyond just specialized issues.
• Problem Solving: Reviewers emphasize that the team takes their time to "make sure to fix the issue" and offers "all the solutions," even for older vehicles.

Beyond these, a typical full-service auto repair station like Imported Automotive would also provide:

• Oil changes and fluid services.
• Tire services, including rotation, balancing, and replacement.
• Suspension and steering system repairs.
• Electrical system diagnosis and repair.
• Heating and air conditioning services.

The distinguishing features of Imported Automotive are deeply rooted in their commitment to honesty, fairness, and exceptional customer service. The terms "Professional, fair, honest, decent guys" are repeatedly used by satisfied customers. This integrity is evident in their approach to problem-solving, where they aim to provide "all the solutions without breaking my budget." The personal touch provided by team members like Eric, Howie, and Rich, who are described as "class A guys" and have "gone out of their way to help others on countless occasions," creates a highly trustworthy and reliable service experience. This dedication to customer satisfaction is so profound that one customer wished they could give "6 stars if possible!" The peace of mind customers gain from knowing their high-mileage vehicles are kept running reliably is a testament to the quality and thoroughness of their work. They are known for not giving "the run around" and ensuring jobs are "done properly."

While no specific promotional campaigns or discounts are detailed in the provided information, the overwhelming positive word-of-mouth serves as the most powerful form of promotion for Imported Automotive. The glowing testimonials from long-term customers, some of whom have been coming for years, are invaluable. Phrases like "I highly recommend them for any and all your automotive needs," "They are amazing," and "This team gives me peace of mind" are direct endorsements that attract new clients seeking a reliable and honest auto repair shop. Their consistent delivery of quality repairs and customer-centric service at fair prices forms the cornerstone of their promotional appeal. The fact that they can resolve complex issues, such as the persistent brake problem mentioned in a review, further builds confidence and encourages referrals.

In conclusion, Imported Automotive at 648R White Plains Rd, Trumbull, CT, is more than just an auto repair station; it's a trusted partner for vehicle owners, particularly those with imported and European cars, seeking professional, honest, and effective automotive solutions. Led by dedicated individuals like Eric, Howie, and Rich, the business prides itself on performing high-quality work, ensuring customer satisfaction, and maintaining vehicles efficiently and affordably. Their strong reputation for integrity and exceptional service makes them a highly recommended choice for anyone in the Trumbull area in need of reliable car care.