I-86 Truck Repair & Auto Service

I brought my truck in a couple of weeks after they passed it for inspection to check out a noise. They gave me an estimate of over $2000.00 saying I needed front and back rotors, calipers, pads, and even lug nuts. I would not recommend them to anyone. I took it to a honest mechanic. $300.00 was all it cost. I had one sticking caliper and all the lugs were good.

May 17, 2025 · Lolieta Samuel

Had warranty work done for an o2 sensor. My deductible was 100$ through my warranty so I figured why not. Also had cab noise I didn’t know where it was coming from and wanted to see if that was also covered or if they could find what it was and where it was. The noise ended up being a creaked seal on my cab lights allowing wind to come through and whistle. O2 sensor ended up being bad also. I got a call saying that the o2 bill was 686$!!!!!! warranty would only cover 150$ and I had to pay the rest. This started to not make sense at all to me. I got into the shop and asked for detailed invoice to help it make sense. Turns out they never did the work so I didn’t have to pay that 530$ bill (thank god). However I went to leave and I had to pay $317 for them to test the o2 sensor wires and to look at my truck to figure out where that noise was coming from. Neither of the issues were resolved and I had to pay $317 dollars. Do not go here unless you like to pay people to look at things. This is unbelievable!!! I’m thankful that’s all I had to pay but get real. Also calling NVP warranty to get into another shop of my choice as this is max a 120$ job with parts.

Dec 20, 2024 · Richard Allen

Awesome place! Found this place by chance right when they were needed most. Took my truck to them after it went into reduced power mode and my dash lit up like a christmas tree. They have skilled reliable mechanics and some fantastic customer service and very reasonable prices. Had me back on the road within the day. I will rely on their services again. Thank you I86 Truck & Auto.

Oct 25, 2024 · Michael Ferry

I haul milk out of Pennsylvania/New York and while backing into my last stop (with a full load,) I blew a pressure line from my power steering pump.. LUCKILY I WAS CLOSE TO I-86 Truck and Auto Repair! The guys down there went above and beyond to accommodate me and get me moving down the road. Although they had a full line up of work to do, and were 2 mechanics short that day, they got me out of there within an hour! Rick at the front desk was very professional, courteous, and knowledgeable. Justin and Mike are Top Shelf when it comes to the repair industry, the way they worked together as a team and got me back on the road so quickly was really amazing to see.. Too many people are just getting through each day but these guys seem like they love what they do and it shows in their work! They did a great job and I 100% would stop there again if i had any issues or needed to schedule maintenance.

Mar 13, 2022 · James B

I am an over-the-road trucker, and I have been criss-crossing the United States for over 20 years. I would have to say that in all my years on the road, these guys provided the best customer service experience I've ever encountered anywhere. Just real nice friendly folks. :) I did a pre-trip inspection on my semi truck this morning, and discovered I had a flat tire. Because it costs about $300 for a road service vehicle to come out, I decided to limp the 80 miles to their shop. I found them on truckdown.com, and had no idea if they were any good or not. Needless to say, they exceeded all of my expectations, save for one. I will address that one issue at the end of this review. It is blitz week, when DOT inspectors at the scales routinely pull in every truck for inspections, for a 7-Day period every year. It is insanely hard to get any work done on a truck during this week, because every trucker is getting last minute work done, so they can avoid problems with the DOT. I had been to seven different truck stops a few days earlier, trying to get another flat tire repaired. So, when I rolled into their shop, I wasn't expecting to get work done right away. It was a very pleasant surprise when they told me to immediately back up to a door. In the shop, I was surprised again. A very nicely furnished lounge, with free chocolate and a Keurig coffee machine. :0 I had a nice conversation with Rick about his service in the Air Force, and with Tina about her time as an over-the-road trucker, before she settled down at this company. The shop did a fantastic job, fixed my tire expertly, and even gave my dog Lucy a biscuit for the road! :0 I would highly recommend this shop to anyone wanting to get service done on their car or semi truck. These are great people who take pride in their work. I believe they work on all makes, but are Ford diesel specialists. They even offered me some advice on resurrecting a dead diesel F-250 pickup I have sitting in my yard. Unfortunately, my yard is in Knoxville, Tennessee, or I would definitely have them work on it. :). Heck, I might end up throwing my pickup on a flatbed, hauling it to Falconer, NY, and having them work on it anyway. ;) They are that good! So, why did I give them four, instead of five stars? Price. I was a little surprised by the bill. As I mentioned above, I had an identical flat tire repair done a few days ago, at a name brand truck stop. The bill was literally less than a third of what I was charged at this shop. I was expecting to pay somewhere between 50 and $100, and it was significantly more than that. Later, I called the shop and asked them to break down the bill for me. They were very courteous, and explained that I had been charged a drive-in fee. I've never encountered this before. Evidently, they had to take one of their technicians off a repair in progress, so that they could get me back on the road as quickly as possible. I appreciate that, but I would have liked to have been notified about that beforehand. I still saved a lot of time and money over what it would have cost, had I waited for a mobile repair service, but I paid a lot more than I would have, had I got the repair done at a truck stop chain. Then again, I probably would have had to wait a very, very long time, and would not have had anywhere near as good a customer service experience. To sum up, I greatly enjoyed meeting the people who work at this place, and I'm very satisfied with their work. I would use them again for any kind of truck repair, but probably not for tire repair, because of the aforementioned drive-in fee. Maybe this is a common thing in New York state? I don't know. I would recommend this place to any of my trucker friends, but would counsel them to ask about the drive-in fee first. That way, there would be no unpleasant surprises. If not for that fee, I would have given this shop more than five stars. Maybe seven or eight stars. :) Thank you I-86 Auto and Truck Repair! Rick Wade and Lucy the Dog Flying Flamingo Freight Nacogdoches, TX Truck #555

May 17, 2022 · R. W.