Hippenhammer Collision Center, Inc

Hippenhammer Collision Center, Inc ico

(22 reviews)

Auto Repair StationsIndianaLaGrange CountyHoweIndiana 9

LaGrange County . Indiana

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Hippenhammer Collision Center, Inc Introduce

Hippenhammer Collision Center, Inc. is a local auto repair station situated at 3935 IN-9, Howe, IN 46746, USA. They specialize in collision repair, paint, and bodywork for a wide range of vehicles. As a dedicated "Auto Repair Stations" platform category business, their primary focus is to restore vehicles to their pre-accident condition, offering services that range from minor dents and scratches to extensive collision damage.

For those in need of their services, Hippenhammer Collision Center, Inc. can be reached via phone at (260) 463-8900 or mobile at +1 260-463-8900. Their location on IN-9 makes them a convenient option for residents and commuters in and around Howe, Indiana, and the surrounding communities.

Environment and Facilities

While specific details about the exact layout and amenities of Hippenhammer Collision Center, Inc.'s facilities are not extensively detailed online, it can be inferred that as a professional collision center, they maintain a workshop equipped to handle various types of vehicle body repair. Typically, such establishments feature dedicated bays for different stages of the repair process, including diagnostic areas, frame straightening equipment, paint booths, and assembly areas. A clean and organized environment is usually a priority to ensure quality workmanship and efficient service. Customers can generally expect a waiting area for drop-offs and pickups, and a counter for consultations and administrative tasks. The focus is on providing a functional and professional setting where vehicles can be expertly restored.

Services Offered

Hippenhammer Collision Center, Inc. primarily focuses on **collision repair** and **auto bodywork**. This encompasses a broad spectrum of services designed to address damage resulting from accidents, wear and tear, or other incidents. Key services would include:

  • **Dent Removal:** From minor dings to significant dents, using techniques like paintless dent repair (PDR) or traditional bodywork.
  • **Panel Replacement:** Replacing damaged vehicle panels such as doors, fenders, hoods, and bumpers.
  • **Frame Straightening:** Utilizing specialized equipment to realign a vehicle's frame, which is crucial for safety and proper vehicle operation after a significant collision.
  • **Auto Painting:** Matching and applying paint to damaged areas, or offering full vehicle repaints for a refreshed look. This includes meticulous color matching to ensure seamless integration with the existing paintwork.
  • **Scratch Repair:** Buffing out minor scratches or applying paint to deeper abrasions.
  • **Bumper Repair and Replacement:** Addressing damage to both front and rear bumpers, whether plastic or metal.
  • **Headlight Restoration:** Cleaning and restoring foggy or yellowed headlights to improve visibility and aesthetics.
  • **Glass Replacement:** While not explicitly stated, many collision centers offer or facilitate the replacement of damaged windshields, side windows, or rear windows.
  • **Post-Repair Inspections:** Ensuring that all repairs meet safety standards and the vehicle is fully functional before returning it to the customer.

Their position within the "Auto Repair Stations" category signifies that they are equipped and staffed to handle these complex repairs, aiming to provide comprehensive solutions for vehicle body damage.

Features of the Business

One of the notable features highlighted by customer feedback is the **quality of their work, particularly in paint and bodywork**. A customer review explicitly states, "the work they do is great. Will be my go to place for all paint and body work." This suggests that Hippenhammer Collision Center, Inc. places a strong emphasis on craftsmanship and attention to detail in their repair processes, which is a critical feature for any collision center. The willingness of a customer to travel 830 miles for their service underscores a perceived high level of expertise and trustworthiness in their body and paint capabilities. Another feature, though not explicitly stated, is their **experience** in the field, as implied by their established presence and the specific nature of their services. Their ability to handle diverse collision repair needs suggests they employ skilled technicians with a solid understanding of vehicle construction and repair techniques.

Customer Experience and Promotions

Customer experiences at Hippenhammer Collision Center, Inc. appear to be mixed, as is common with many service-oriented businesses. One customer lauded the establishment for having "very nice people and the work the do is great." This positive feedback points to a strong focus on **customer service** and a **friendly demeanor** from their staff, which can significantly enhance a customer's experience during what can often be a stressful time (vehicle damage). The willingness of a customer to travel a significant distance for their services speaks volumes about the perceived value and quality of their work.

However, another review highlights a less satisfactory experience, citing issues with follow-up on a short circuit after an accident repair and a lack of communication. This suggests that while their technical skills in bodywork may be strong, there might be inconsistencies in their **post-repair communication** and **troubleshooting for electrical or unforeseen issues**. It is important for potential customers to consider both perspectives and, if possible, discuss any potential post-repair contingencies upfront. Based on online information, there are no specific ongoing promotional offers explicitly mentioned. However, typical auto repair centers often offer seasonal discounts, free estimates, or warranties on their repair work. It would be advisable for interested individuals to directly contact Hippenhammer Collision Center, Inc. to inquire about current promotions or service guarantees they might offer.

In summary, Hippenhammer Collision Center, Inc. appears to be a reputable local option for auto body and paint repair in Howe, Indiana, praised for its quality workmanship and friendly staff. While there are areas where communication could be improved, their core service of collision repair seems to be highly regarded by some customers. For anyone in need of vehicle body restoration, a direct inquiry to discuss specific needs and obtain a detailed estimate would be the best course of action.

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Hippenhammer Collision Center, Inc Customer Reviews

Very nice people and the work the do is great. Will be my go to place for all paint and body work. I live 830 miles away in South East Alabama and worth the travel to get my truck repaired.

Nov 01, 2019 · Mike Kissinger

I will not be taking my vehicle back to then I got my van back after an accident and they gave it back with a short when I was told they would fix the short they never called back and quit responding even though there was never never a short before the accident. Had to take it to a differnt macanic who stated that it wasn't the first car they had to fix after them. Not happy.

Apr 17, 2023 · Bridget Lackey

Never, ever go here unless you want to be without your vehicle for a LONG period of time. They will promise you it'll be done and 3 weeks later they'll promise another date that it'll be done, all the while taking in other work and getting that done ahead of yours. When asked about it they'll yell at you saying it's not their problem and blame everything on you the customer. Decent actual work when they finally decide to get to your work but customer service doesn't even touch the charts that how bad it is! Would've given 0 stars if I could have!

Feb 07, 2015 · Jonathan Hochstetler

We never used them because when we got a quote from them, it was not for what we requested. When confronted on the phone, she was very rude and condescending. When we asked for a further explanation of the quote we were basically treated like we were stupid and she knew it all and then she hung up on us. We were able to get a quote from a competitor for exactly what we needed.

Feb 15, 2022 · Lucy Meeks

Great work done by them and very nice people. A bit pricey but they make up for it in their work and charm.

Nov 22, 2022 · David Sterling