Hillside Toyota Service & Parts

Auto Repair StationsNew YorkQueens CountySouth Richmond HillVan Wyck Expressway
Queens County . New York
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- Intro
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- Location
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- +1 833-509-3113
- www.hillsidetoyota.nyc
- 101-10 Van Wyck Expy, South Richmond Hill, NY 11419, USA
Operating Hours
Hillside Toyota Service & Parts Introduce
Hillside Toyota Service & Parts operates as a specialized "Auto Repair Station" within the broader context of a full-service Toyota dealership. This establishment is uniquely positioned to cater specifically to the needs of Toyota vehicle owners, offering a comprehensive suite of services that includes routine maintenance, advanced repairs, and access to genuine Toyota parts. Located in Jamaica, NY, Hillside Toyota Service & Parts serves not only Jamaica but also surrounding areas like South Richmond Hill, Forest Hills, Ozone Park, and other parts of Queens and New York City. Their commitment is to maintain the integrity, performance, and longevity of every Toyota vehicle that enters their service bays, ensuring that "a Toyota stays a Toyota."
The environment at Hillside Toyota Service & Parts is designed to provide a premium and comfortable experience for vehicle owners. The service center typically features a modern, clean, and spacious reception area, often with a dedicated service desk where friendly and accommodating staff are ready to assist. Customers can expect a comfortable waiting lounge, often equipped with amenities such as
complimentary Wi-Fi
,televisions (with cable TV)
, andrefreshments like coffee and water
. Some areas may also include vending machines. This environment aims to make the waiting period as pleasant as possible. The service bays themselves are state-of-the-art, meticulously organized, and equipped with the latest diagnostic and repair technology specifically designed for Toyota vehicles. The facility is often climate-controlled, ensuring a comfortable working environment for technicians and contributing to the overall quality of care. The professionalism extends to the parts department, which is well-stocked with genuine Toyota components, presented in an organized manner. The overall atmosphere emphasizes efficiency, transparency, and a high standard of customer care.Hillside Toyota Service & Parts offers an extensive range of services and goods, all focused on supporting Toyota vehicle ownership. Their core services include all aspects of
Toyota Factory Scheduled Maintenance
, ensuring vehicles receive the precise care recommended by the manufacturer. This covers routine services likeoil changes
(conventional and synthetic),tire rotations
, andbattery replacements
. They specialize inbrake service and repair
, ensuring optimal stopping performance.Tire services
are comprehensive, encompassing inspections, repairs, sales of new Toyota-approved tires, mounting, and balancing. Advanced services includeengine diagnostics
, addressing issues indicated by the "Check Engine Light" or other performance concerns. They also handlesuspension and wheel alignment
, crucial for vehicle handling and tire longevity. As an official Toyota service center, they are equipped to perform all necessaryToyota recall services
, including safety recalls like the Takata Airbag Recall, at no cost to the customer. The "Parts" aspect of their name signifies a fully stockedGenuine Toyota Parts Department
. Here, customers can purchaseOEM (Original Equipment Manufacturer) parts
such asoil filters
,cabin air filters
,engine air filters
,wiper blades
,brake components
, and variousToyota accessories
(e.g., Yakima accessories, cosmetic enhancements). They also offerfluid replacements
(transmission fluid, coolant, brake fluid), and conductmulti-point inspections
to identify potential issues before they become major problems. Their services are designed to ensure your Toyota receives the precise care it needs to maintain its factory specifications and performance.Several key features distinguish Hillside Toyota Service & Parts as a premier "Auto Repair Station." A paramount feature is their team of
Toyota-trained and certified technicians
. These professionals have undergone extensive training, spending thousands of hours understanding every aspect of Toyota vehicles, ensuring expert diagnosis and repair. The exclusive use ofGenuine Toyota Parts
is another critical feature, guaranteeing that all replacement components are designed to meet Toyota's stringent quality, performance, and safety standards. This also ensures that repairs maintain the vehicle's original factory warranty. As part of a full-service dealership, they offer the benefit ofToyotaCare
, a no-cost maintenance plan for new Toyota vehicles covering factory-scheduled services for a specified period (e.g., 2 years or 25,000 miles) and 24-hour roadside assistance. Their commitment to customer satisfaction is evident through their participation in programs like thePresident's Award
, which recognizes dealerships that excel in customer sales and service satisfaction. Amenities like acomfortable customer lounge area
with Wi-Fi and television, and sometimes ashuttle service
ordrive-in service
, enhance the overall customer experience. They also streamline the process forscheduling service appointments online
, adding convenience for busy customers. The integration of sales, service, and parts under one roof provides a seamless experience for all Toyota-related needs, from purchasing a new vehicle to maintaining it for years to come. The emphasis on transparency and honesty, as noted in customer reviews, further solidifies their position as a trusted service provider.For local users, Hillside Toyota Service & Parts frequently offers a variety of promotional opportunities to enhance their value proposition. These promotions are regularly updated and can be found on their official website. Common offerings include
service specials and coupons
for routine maintenance tasks. For instance, they often have specific pricing forconventional and synthetic oil changes
, sometimes including a multi-point inspection.Complimentary services
such asmulti-point inspections
,battery inspections
, andcheck engine light diagnoses
are frequently available. Discounts on essential services likefour-wheel laser alignments
andbrake pad replacements
are common, often with specified pricing and expiration dates. They also promotediscounts on Genuine Toyota Parts & Accessories
, encouraging customers to use OEM components for repairs and upgrades. Seasonal specials, such asSpring Service Specials
that include coolant drain/refill and wiper blade replacement, orPothole Specials
combining tire rotation, alignment, and wheel balance, are also common. Customers can often find tiered "Spend & Save" coupons, where the discount increases with the total service cost. For new vehicle owners, theToyotaCare package
provides two years of no-cost maintenance. They also offer special discounts for specific groups, such assenior discounts
on parts and accessories. Local users are highly encouraged to visit the Hillside Toyota website's service and parts specials section or contact their service department directly to inquire about the most current and relevant promotions, ensuring they take advantage of the best available offers for their Toyota vehicle's care.Hillside Toyota Service & Parts Photos
Hillside Toyota Service & Parts Location
Hillside Toyota Service & Parts Customer Reviews
I going for my 2nd free maintenance and oil change for my new Toyota RAV4 yellow cab. Thay give me a good service but after 10 days I get a engine notification my engine fuel is low. After that I am going a garage near. and saw that they change the oil but leave the oil cap open.
Jan 03, 2025 路 Al Imran
This has been a long overdue feedback and I鈥檝e just been forgetting with everything going on but I feel it had to be said: John Omad gave exceptional customer service upon my visit last Tuesday! He was very courteous and attentive with getting me and going over the issues for the visit. He even responded to the requests I made after leaving the location, while the servicing was being done, and made sure everything was carried out efficiently. Thank you John, you鈥檙e a saint and a scholar!馃憤馃従
May 17, 2025 路 Chinedu Ezeofor
I鈥檝e been coming to the new location for a year now. I鈥檝e been here four times for basic maintenance on a 2022 used certified vehicle plus my other Toyota vehicle. I have always made an appointment, yet had to wait 2.5-3.5 hours before getting my vehicle. We are taking about an oil and filter change and multi point inspection and tire rotation. Simple services. Very nice staff, but after four visits like this, I am not only done with this service center, but done with Toyota service facilities. It seems this location does not honor appointment times, or they simply overbook to cram business. I have been to another location near my old house for my first Toyota where my max wait time was consistently 45 min for simple services like this. I don鈥檛 live close to this location so I have to wait. If you must wait with your vehicle, go elsewhere.
Apr 15, 2025 路 Bardactic
Avoid Hillside Toyota Service Center at All Costs! I recently had a horrific experience at Hillside Toyota Service Center. I took my car in for a simple window glass replacement, but was met with blatant scamming. The service advisor, Calven, initially quoted me $845 ($180 for glass, $375 for regulator, $290 for service, plus tax). When I declined, they demanded $216 for "inspection fees" and refused to release my car until I paid. I took my business elsewhere and had the glass replaced for $350. The new service center found no issues with my window regulator. Do not trust Hillside Toyota Service Center.* Their predatory practices and dishonest estimates will leave you feeling ripped off. Zero stars, would not recommend.
Jan 27, 2025 路 Tashi Lamsang
I had a great experience at Toyota of Hillside thanks to Sam! He was an outstanding advisor鈥攆riendly, knowledgeable, and extremely helpful throughout the entire process. Sam took the time to explain everything clearly and made sure I was comfortable with every step. He went above and beyond to provide excellent customer service and made the whole experience smooth and stress-free. If you're visiting Toyota of Hillside, I highly recommend asking for Sam!
Apr 05, 2025 路 Nae
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