Hempstead Ford Service

+1 516-483-7200
www.hempsteadford.net
301 N Franklin St, Hempstead, NY 11550, USA

Operating Hours

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 3:00 PM

Sunday Closed

(80)

Auto Repair Stations New York Nassau County Hempstead North Franklin Street

Nassau County . New York

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Intro
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Location
Reviews

Hempstead Ford Service Introduce

Hempstead Ford Service is a trusted name in car repair and maintenance, offering high-quality services for all your vehicle needs. Located at 301 N Franklin St, Hempstead, NY 11550, we are committed to providing reliable, efficient, and customer-focused care for your Ford vehicles. Our experienced team of technicians specializes in repairs, routine maintenance, and parts replacement, ensuring your car is always in top condition.

As a full-service Ford dealership and repair center, Hempstead Ford Service offers a wide range of services to meet all your automotive needs. From basic tune-ups to complex repairs, we use state-of-the-art tools and technology to deliver precise and reliable results. Our goal is to make your car care experience seamless and stress-free.

Extended Hours: We understand the importance of convenience, which is why we offer extended hours on weekdays and weekend availability for your scheduling needs.
Promotions: Stay tuned for our special offers and promotions to save on car care while ensuring your vehicle remains in peak condition.

Hempstead Ford Service combines modern facilities with a dedicated team of professionals to ensure that you receive the highest standard of service. Our location makes us easily accessible, and we are committed to building long-term relationships with our customers through trust and reliability.

Customer Feedback

Our customers have shared their experiences with Hempstead Ford Service:

"The service center at Hempstead is very disappointing. I strongly advise against leaving your vehicle with them. I had to wait three days, and they couldn’t resolve the issue." - Dissatisfied Customer
"Honestly this place is a -1 can't fix anything!! stay away!!" - Negative Review
"I had my 2022 Mustang serviced this past week, I dealt with Karen, and she was wonderful, called me with updates, always got back to me and she was always pleasant and willing to answer any questions. Next time you have your car serviced ask for Karen you wont be sorry!" - Satisfied Customer

While we strive to exceed expectations, we acknowledge that there is always room for improvement. We appreciate the feedback and are committed to enhancing our services for all customers.

Location

Customer Reviews

The service center at Hempstead is very disappointing. I strongly advise against leaving your vehicle with them. I had to wait three days, and they couldn’t resolve the issue. The only response I received was that they had many vehicles to work on. Despite not fixing anything, they didn’t offer any compensation for the time wasted and failed to provide a proper replacement vehicle. Honestly this place is a -1 can’t fix anything!! stay away!!

Jan 08, 2025 · Sarah Kim

I had my 2022 Mustang serviced this past week, I dealt with Karen, and she was wonderful, called me with updates, always got back to me and she was always pleasant and willing to answer any questions. Next time you have your car serviced ask for Karen you wont be sorry!

Dec 14, 2024 · Tara Byrne

I took appointments for 09/09/24 to do service my van I dropped early morning they said they will get back to me and they didn’t so I called 10 times yesterday and no one picked up.today I called 9 times and no one knows anything about my van. I spoke to one lady finally and she says we are busy and no one is available to help you.

Sep 10, 2024 · Maya catering inc Catering

Misdiagnosed my truck, sent me home with the same original problem and had to get it towed back to the dealer. It ended up being out of service for a total of 3 months, and they refused to give me a courtesy car. They said they didn’t have any left. Brought my other car in for an electrical issue under customer satisfaction program. Made me call customer service instead of helping me out there. Customer service then said they wouldn’t help me. Manager was “gone for the day.” My wife went to pick up my truck, called the representative while she was standing there, and he would continuously let his phone ring to voicemail. Then told my wife his phone didn’t ring. No customer service. No satisfaction.

Jan 22, 2024 · Dennis Burgos

I echo the experience of many other reviewers in that my car wasn't looked at for days. I had to call repeatedly to get updates only to be told the car is just sitting there. I had no car for days due to this practice. Overall my experience with service has been negative. Have since switched to Hassett.

Jun 19, 2024 · David Kurman