Haddock Collision Center

Haddock Collision Center ico

(55 reviews)

Auto Repair StationsGeorgiaStephens CountyToccoaOak Valley Road

Stephens County . Georgia

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Haddock Collision Center Introduce

Haddock Collision Center, located at 469 Oak Valley Rd, Toccoa, GA 30577, USA, stands as a highly regarded establishment within the "Auto Repair Stations" category, specifically excelling in collision repair and auto body work. This center is dedicated to restoring vehicles to their pre-accident condition with meticulous attention to detail and a strong focus on customer satisfaction. They can be reached by phone at (706) 886-7722 or +1 706-886-7722, making them readily accessible for anyone in need of their specialized services.

The environment at Haddock Collision Center, while not explicitly described in a physical sense, can be inferred from the glowing customer reviews to be one of professionalism, warmth, and efficiency. The presence of Ginger, Brent's wife, at the front desk, who "always greets you with a smile," suggests a welcoming and friendly atmosphere. This personal touch is crucial in the often stressful aftermath of a vehicle accident, providing a comforting initial experience for customers. Behind this welcoming facade, one can expect a well-organized and equipped repair facility, capable of handling a range of collision damages. The focus on high-quality repair outcomes implies a clean and orderly workspace where precision is paramount. The overall environment is one designed to instill confidence in customers that their vehicle is in capable hands.

Haddock Collision Center offers a comprehensive suite of services centered around collision repair. Their core expertise lies in addressing vehicle damage resulting from accidents, ranging from minor dents and scratches to significant structural repairs. A standout service highlighted by customers is their exceptional skill in **paint matching and blending**. One customer specifically lauded their ability to seamlessly match and blend the "special paint job" on a Lexus, making it impossible to tell that the trunk hood had been replaced. This level of precision in paintwork is a critical differentiator, as achieving an invisible repair on complex or custom paint finishes requires advanced techniques and experienced technicians. Beyond aesthetics, they are fully equipped to handle the underlying structural and mechanical repairs necessary after a collision, ensuring the vehicle is not only visually restored but also safe and fully functional.

Several features distinguish Haddock Collision Center and contribute to its strong reputation. Firstly, the **expertise of Brent and his team** in executing repairs is consistently praised. Their ability to deliver "amazing job" on complex tasks like paint matching speaks to a high level of technical proficiency and dedication to craftsmanship. Secondly, their commitment to **transparent and proactive communication** is a significant advantage for customers. As one review states, "They kept me updated throughout the entire process and checked in with me before making any changes to the plans." This level of transparency alleviates anxiety and ensures customers are fully informed about the progress of their repair, fostering trust and confidence. Thirdly, their willingness to **advocate for their customers with insurance companies** is an invaluable service. Navigating insurance claims can be daunting, and having a repair center that "defended me to my insurance" demonstrates their commitment to their clients' best interests. This support extends to patiently addressing "dumb questions," indicating a customer-centric approach where no query is too small or insignificant. Finally, their efficiency in getting cars back to customers "reasonably quick" without compromising on quality is another key feature, minimizing inconvenience for vehicle owners.

While specific promotional offers are not detailed, Haddock Collision Center's most potent promotion stems directly from their consistently positive customer experiences and the resulting word-of-mouth referrals. The emphatic statement, "You will not be disappointed if you bring your car here for repairs," from a satisfied customer serves as a powerful endorsement. This organic promotion, driven by the delivery of "awesome work" by "awesome people," is far more impactful than traditional advertising for a service business like this. Their focus on high-quality repairs, excellent customer service, seamless insurance coordination, and efficient turnaround times forms the bedrock of their promotional strategy. The very act of providing superior service ensures ongoing positive reviews and recommendations within the Toccoa community and beyond. Their readily available phone numbers, (706) 886-7722 and +1 706-886-7722, act as direct invitations for prospective customers to experience their highly recommended services. In essence, their consistent delivery of exceptional service is their most effective and continuous form of promotion within the "Auto Repair Stations" category.

Haddock Collision Center Photos

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Haddock Collision Center Location

Haddock Collision Center Customer Reviews

I can't say enough of how happy I am with my repairs to my car. Brent and his team did an amazing job of matching the paint and blending it. My Lexus had a special paint job and you would never know I had to have the trunk hood replaced. His wife Ginger is at the front desk and always greets you with a smile. You will not be disappointed if you bring your car here for repairs.

Oct 31, 2023 · Troy Farren

They did a great job with my car. They kept me updated throughout the entire process and checked in with me before making ant changes to the plans. They defended me to my insurance. They dealt with all my dumb questions and they got my car back to me reasonably quick. All in all they are awesome people who do awesome work.

Mar 30, 2023 · Bruce Bratten

Excellent work in a timely manner! They repaired my son's car after an incident with an animal. I dealt with another shop previously for a different vehicle, and they took over 7 months and did terrible work. It was a nightmare. We will definitely use Haddock again if needed (Hopefully, we won't need it) HIGHLY RECOMMEND HADDOCK!

Dec 10, 2024 · Rocklyn

I took my truck by Haddocks today and ask Brett if could install a bubble light on passed side I had the new light with me and with no questions he came out while eating lunch and installed it.and would not take pay for the work, I was more than satisfied with Haddocks. They went beyond there call of duty Thanks again for the work done for me. William Mauldin

Oct 30, 2024 · William Mauldin

While they did an excellent job on one side of my car, the other damage from the incident was left. Insurance, after many phone calls, apparently only approved for half of the damage to be fixed. The other half was left unfixed. I guess since it is a separate part of the car it is a separate claim all together. A heads up would have been better than nothing. The part they fixed does look great, but if I had known it would have been filed separately I might not have been so cross when I picked the unfinished car up.

Sep 17, 2024 · Alicia palmieri