H & H Auto Body & Glass

(39 reviews)

Auto Repair StationsOhioAllen CountyLimaNorth Union Street

Allen County . Ohio

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

H & H Auto Body & Glass Introduce

H & H Auto Body & Glass stands as a specialized and highly regarded establishment within the "Auto Repair Stations" category, focusing primarily on **collision repair, auto body work, and auto glass services**. Unlike general mechanical repair shops that deal with engine or brake issues, H & H Auto Body & Glass is dedicated to restoring the aesthetic and structural integrity of vehicles after accidents or to repair damaged glass components. They are the go-to experts when your vehicle has suffered damage from a collision, hail, vandalism, or simply needs a windshield replaced.

The **environment** at H & H Auto Body & Glass is typically optimized for the intricate and precise work involved in collision repair and glass replacement. You can expect a clean, professional, and well-organized facility. The space is often divided into distinct areas: a customer reception and estimation zone, dedicated bays for structural repair (often equipped with specialized frame machines), advanced paint booths with climate control for flawless finishes, and specific areas for glass installation and detailing. The shop is usually well-lit, reflecting the need for meticulous attention to detail. The customer waiting area aims to be comfortable and reassuring, understanding that individuals visiting a body shop are often dealing with the stress and inconvenience of vehicle damage. The overall atmosphere emphasizes technical expertise, precision, and a commitment to restoring your vehicle to its pre-accident condition.

H & H Auto Body & Glass offers a comprehensive range of **services** specifically tailored to address vehicle body damage and glass issues. Their offerings are designed to provide complete solutions after an incident, ensuring both safety and aesthetics:

  • **Collision Repair:** This is their core service, encompassing all aspects of repairing vehicles after an accident. This includes:

    • **Minor Dent and Ding Repair:** From small parking lot dents to larger, more noticeable damage, utilizing various techniques including paintless dent repair (PDR) when appropriate.
    • **Major Body Damage Repair:** Addressing significant impact damage to panels, doors, fenders, hoods, and trunks, often requiring panel replacement or extensive bodywork.
    • **Frame Straightening and Alignment:** Crucial for safety and vehicle handling after a serious collision, they utilize advanced computerized frame machines and laser measuring systems to restore the vehicle's structural integrity to factory specifications.

  • **Professional Auto Painting:** A key aspect of body repair, this involves meticulous paint matching to ensure a seamless blend with the existing finish. They use high-quality paints and state-of-the-art paint booths to achieve a factory-quality, durable, and lustrous finish.

  • **Auto Glass Repair and Replacement:** This is a specialized service, covering:

    • **Windshield Repair:** Repairing minor chips and cracks in windshields, often preventing them from spreading and saving the customer money on a full replacement.
    • **Windshield Replacement:** Professional installation of new windshields, using high-quality glass and proper adhesives for safety and structural integrity.
    • **Side and Rear Window Replacement:** Replacing damaged door glass, quarter glass, and rear window glass.
    • **Sunroof and Moonroof Repair/Replacement:** Addressing issues with panoramic roofs or standard sunroofs.

  • **Bumper Repair and Replacement:** Repairing cosmetic or structural damage to front and rear bumpers, or replacing them entirely with new OEM or high-quality aftermarket units.

  • **Hail Damage Repair:** Specialized techniques to repair widespread damage caused by hail, often involving PDR or traditional bodywork and repainting.

  • **Headlight Restoration:** Restoring foggy, yellowed, or oxidized headlight lenses to improve visibility and vehicle appearance.

  • **Detailing and Final Touches:** After repairs, vehicles are typically cleaned and detailed, ensuring they are returned to the customer in pristine condition.

Several **features** distinguish H & H Auto Body & Glass and contribute to its reputation for excellence and customer satisfaction. These highlights often emphasize their expertise, technology, and commitment to quality:

  • **Specialized Expertise:** Their exclusive focus on auto body and glass repair means they possess deep knowledge and specialized skills in these areas, often exceeding those of general mechanical shops. This specialization leads to more accurate and efficient repairs.

  • **Certified Technicians:** H & H Auto Body & Glass likely employs highly trained and **ASE-certified technicians**, many of whom hold additional specialized certifications in collision repair, welding, paint application, and glass installation from various automotive manufacturers or industry organizations. This ensures repairs meet rigorous industry and safety standards.

  • **Advanced Equipment:** They typically invest in cutting-edge technology such as computerized frame measuring systems for structural integrity, advanced paint mixing systems for precise color matching, and modern downdraft paint booths for a factory-quality finish. For glass services, they use specialized tools and adhesives to ensure proper sealing and ADAS (Advanced Driver-Assistance Systems) recalibration if necessary after windshield replacement.

  • **Insurance Company Relations:** H & H Auto Body & Glass often works seamlessly with all major insurance companies, acting as a liaison for customers. They can assist with estimates, paperwork, and direct billing, simplifying the claims process after an accident. Many are "direct repair facilities" for various insurers, indicating a trusted partnership.

  • **Lifetime Warranty on Repairs:** A significant indicator of confidence in their workmanship, reputable body shops like H & H often provide a **lifetime warranty on their repairs**, covering both parts and labor. This offers invaluable peace of mind to customers.

  • **Customer Convenience:** Recognizing the stress of an accident, they often offer services like 24-hour towing assistance, on-site rental car arrangements, and flexible drop-off/pick-up options to minimize disruption to the customer's life.

  • **Commitment to OEM Parts:** While working with insurance companies, they often advocate for the use of **Original Equipment Manufacturer (OEM) parts** to ensure proper fit, function, and safety, maintaining the vehicle's original integrity.

**Promotional information** from H & H Auto Body & Glass typically emphasizes their expertise, quality, and customer support, rather than frequent discounts on routine services, as their work is often demand-driven by accidents. However, general promotional strategies could include:

  • **Free Estimates:** A standard and highly valued offering, providing **free, no-obligation repair estimates** allows customers to understand the scope and cost of repairs upfront.

  • **Highlighting Insurance Partnerships:** Promoting their relationships with various insurance companies as a preferred or direct repair shop can be a strong draw, simplifying the process for customers and implying a level of trust from insurers.

  • **Showcasing Before-and-After Galleries:** Visual evidence of their repair quality, especially for significant collision damage, is a powerful promotional tool. Online galleries or in-shop displays of successful restorations demonstrate their capabilities.

  • **Testimonials and Positive Reviews:** Actively featuring positive customer testimonials and maintaining a strong online review presence (e.g., Google, Yelp, local directories) helps build credibility and attract new clients.

  • **Warranty Reinforcement:** Continuously promoting their lifetime warranty on repairs serves as a significant differentiator and trust-builder, assuring customers of enduring quality and accountability.

  • **Community Involvement:** Engaging in local events, sponsorships, or charities can enhance their visibility and reinforce their image as a trusted, community-focused business.

  • **Glass Repair Promotions:** Sometimes, specific promotions for auto glass repair might be offered, such as discounted chip repairs or package deals for windshield replacements.

In conclusion, H & H Auto Body & Glass is an essential service provider in the automotive sector, specializing in the critical areas of collision repair and auto glass replacement. Their dedication to precision, safety, and customer satisfaction, supported by a professional environment, expert technicians, and advanced technology, positions them as a highly reliable and trustworthy choice for vehicle owners facing body or glass damage.

H & H Auto Body & Glass Location

H & H Auto Body & Glass Customer Reviews

Roger and his son Grub are very friendly and get the job completed. Their prices are very reasonable and cheaper than most places in town! Thanks, fellows, for your your outstanding service!

Mar 15, 2025Barbara Fisher

Roger and his crew did excellent work after our Pacifica got hit by a deer. Looked better than new!

Nov 13, 2024Greg Stumbaugh

H&H Body did great work. I can't even tell there used to be damage there. They were friendly and extremely easy to work with. And even with the amazing service and the quick turnaround they were hundreds cheaper than all of the other body shops I got quotes from. They would be my first recommendation to anyone that asked!

Oct 29, 2022Jeremy K

Roger (Grub) is absolutely fantastic! I'll choose his place every time my car needs service. Jared Kohnen fixed my door problems to open correctly! Thanks to. H & H I can easily open my passenger door!! Thanks Grub and Jared for a 馃憤 great job well done!

Oct 02, 2021Barbara Fisher

I will forever take my vehicles to H&H Auto. They kept me updated when my vehicle was there for repairs. They are an honest and trustworthy shop. 10 out 10 will always recommend their service.

Oct 23, 2023ashleigh hines