Graham Ford Service

Graham Ford Service ico

(3 reviews)

Auto Repair StationsOhioRichland CountyMansfieldWest 4th Street

Richland County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-529-1800
  • www.fordofmansfield.com
  • 1515 W 4th St, Mansfield, OH 44906, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Graham Ford Service Introduce

Graham Ford Service is a trusted name in the automotive industry, providing high-quality car repair and maintenance services to residents of Mansfield, OH, and surrounding areas. Specializing in repairs for Ford vehicles, this establishment has built a reputation for reliable service and customer care. Whether you need routine maintenance or complex repairs, Graham Ford Service ensures your vehicle is in good hands.

Located at 1515 W 4th St, Mansfield, OH 44906, the facility is conveniently situated to serve local customers. The establishment operates from Monday to Friday, with hours from 7:30 AM to 5:30 PM. On weekends, the service center remains closed, allowing their team to recharge and prepare for the next workweek.

Graham Ford Service offers a wide range of services, including but not limited to:

  • Vehicle maintenance (oil changes, tire rotations, etc.)
  • Repair services for Ford vehicles
  • Diagnostic services
  • Parts replacement and installation
  • Collision repair (if applicable)

The establishment prides itself on its commitment to quality and customer satisfaction. The team of skilled technicians is dedicated to ensuring your vehicle receives the attention it deserves. They use genuine Ford parts and follow the latest industry standards to deliver reliable repairs and maintenance.

One of the standout features of Graham Ford Service is its focus on building long-term relationships with customers. By providing transparent communication, competitive pricing, and exceptional service, they aim to be your go-to destination for all your car repair needs.

Customer Feedback

Customers who have visited Graham Ford Service share varying experiences, but many highlight the professionalism and expertise of the team. One customer praised the facility for its attention to detail and friendly staff. Another appreciated the timely completion of their service appointments. While some reviews mention minor delays due to part availability or staffing issues, overall, customers find the service trustworthy and reliable.

However, there have been a few instances where customers feel communication could be improved. For example, one customer shared an experience of waiting for updates on their vehicle's status without receiving timely calls. Despite this, they acknowledged that Graham Ford Service is continuously working to improve its processes.

Graham Ford Service Photos

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Graham Ford Service Location

Graham Ford Service Customer Reviews

While every experience is different I must say mine has been anything but pleasant. I had received a recall notice for the rear camera to be replaced on my 2022 explorer. After several scheduled appointments it had not been taken care of. The reasons given were lack of part availability and staffing issues. The reason for this review is that I dropped off my vehicle on May 8th 2024 at 730am which was the scheduled appointment time. I recieved no call on the 8th with any update. On May 9th I called around 1pm to see when the vehicle work would be completed. I Was told that they hadn't even started the work yet and I would receive a call before closing with an update. I never received a call back. I called on Friday May 10th and got the answering machine which I left my info and requested an update on my vehicle. I never received a follow up call. Since the service department is closed on weekends obviously no update.Now it's Monday May 12th and and once again I got the answering service. So 5 days now with no vehicle and no legitimate update as to why? Graham Auto you can do better by your customers. In the future I'll probably look at other brands and dealership reviews before committing my hard earned money to.

May 13, 2024 · Jason Metzger

Jun 26, 2024 · jasper drengler

Jul 12, 2021 · Cassyanna Studer