Glockner Chevrolet Parts

Welcome to Glockner Chevrolet Parts, located at 4368 US-23 in Portsmouth, OH 45662, USA. As a dedicated parts department within a Chevrolet dealership, Glockner Chevrolet Parts operates within the 'Auto Repair Stations' category, specializing in providing genuine Chevrolet and General Motors (GM) parts and accessories to both individual customers and service professionals. While primarily focused on supporting the maintenance and repair needs of Chevrolet vehicles, they likely also cater to other GM makes such as Buick, GMC, and Cadillac. If you are in the Portsmouth area and require authentic GM parts, or specific services related to vehicle parts, Glockner Chevrolet Parts aims to provide efficient and reliable assistance.

Based on the limited but positive customer feedback available, the environment at Glockner Chevrolet Parts appears to be one that prioritizes efficiency and customer service. One reviewer specifically commends Dee Green for being "always quick and efficient" when handling monthly requests for keys for repossessions. This suggests a streamlined process and a focus on prompt service, particularly for regular or time-sensitive needs. While details about the physical layout of the parts department or any waiting areas are not provided, the emphasis on efficiency implies a well-organized and functional space designed to expedite the parts procurement process. Another reviewer mentioned a positive interaction with Chad during a service visit, describing him as "very helpful" and "very polite," indicating a customer-friendly approach within the broader Glockner dealership setting, which likely extends to the parts department.

The primary service offered by Glockner Chevrolet Parts is the provision of genuine Chevrolet and GM parts. Based on the customer reviews, this includes, but may not be limited to:

• Replacement Keys: Handling requests for new or replacement keys, including programming for modern vehicle key systems, as indicated by the recurring need for keys for repossessions.
• Genuine GM Parts: Stocking a wide array of original equipment manufacturer (OEM) parts for Chevrolet and other GM vehicles, ensuring compatibility and quality.
• Parts Assistance for Service Needs: Collaborating with the service department to provide the necessary parts for vehicle repairs and maintenance performed at the dealership.
• Parts Information and Identification: Assisting customers in identifying the correct parts for their specific vehicle models and years.
• Potential for Ordering Special Parts: If a specific part is not in stock, they likely have the capability to order it from the manufacturer or other suppliers.

The features of Glockner Chevrolet Parts, as highlighted by the customer experiences, include:

• Efficient Service: Dee Green is specifically recognized for quick and efficient handling of parts requests.
• Helpful Staff: Chad is mentioned as being very helpful and polite during a customer's service visit, suggesting a customer-oriented approach within the dealership.
• Access to Genuine GM Parts: As a dealership parts department, they provide authentic OEM parts, ensuring quality and proper fit for Chevrolet and other GM vehicles.
• Experience with Specific Needs: Demonstrated ability to handle specialized requests like providing keys for repossessions on a regular basis.
• Integration with Service Department: Seamless coordination with the service technicians to ensure timely availability of required parts for vehicle repairs.

Currently, the provided information does not contain any specific details about ongoing promotional offers or discounts at Glockner Chevrolet Parts. Dealership parts departments sometimes have promotions on specific parts, seasonal maintenance items, or discounts for service customers. To obtain the most accurate and up-to-date information on any current promotions, it is recommended to contact Glockner Chevrolet Parts directly at (740) 353-2161 or visit their location at 4368 US-23, Portsmouth, OH 45662, USA. Their parts specialists will be able to provide you with details on any available specials or discounts on the parts you need.

In conclusion, Glockner Chevrolet Parts in Portsmouth, OH, appears to be a reliable source for genuine Chevrolet and GM auto parts, characterized by efficient service and a helpful staff. The positive feedback regarding the speed and helpfulness of specific employees like Dee Green and Chad suggests a commitment to customer satisfaction. While primarily catering to the needs of Chevrolet and GM vehicle owners, their access to OEM parts ensures quality and compatibility. If you are in the Portsmouth area and require authentic GM parts, replacement keys, or assistance with identifying the correct components for your vehicle, Glockner Chevrolet Parts is a conveniently located and potentially efficient option. Local users are encouraged to contact their parts department directly for inquiries about specific parts availability and any current promotions to meet their automotive needs.