Glass America

Welcome to Glass America, your auto glass service provider located at 16000 W Lincoln Hwy, Plainfield, IL 60544, USA. Operating within the Auto Repair Stations category, Glass America focuses on addressing the specific needs of vehicle owners concerning their auto glass, including windshields, side windows, and rear windows. While our primary service is the repair and replacement of auto glass, we aim to provide a convenient solution for maintaining the safety and integrity of your vehicle's glass components in the Plainfield area.

As an auto glass service provider, the operational environment of Glass America is likely geared towards efficient and professional handling of glass repairs and replacements. This may include a service bay equipped for windshield and window installations, as well as potentially a customer waiting area. Given the nature of auto glass services, there might also be mobile service units available for on-site repairs or replacements, although this is not explicitly mentioned in the provided information. The focus is typically on having the necessary tools and materials readily available to address various types of auto glass damage.

Glass America primarily offers services related to auto glass, which typically include:

• Windshield Repair: Addressing minor chips and cracks in your windshield to prevent further damage and maintain structural integrity.
• Windshield Replacement: Replacing windshields that are severely damaged or beyond repair. This service ensures the safety and proper functioning of your vehicle's front glass.
• Side and Rear Window Repair and Replacement: Handling damage to other windows of your vehicle, including repair of minor chips or replacement of shattered or broken windows.
• Potential Mobile Services: While not confirmed in the provided information, many auto glass companies offer mobile repair and replacement services, bringing their expertise directly to your location for added convenience. You may want to inquire about this service when contacting Glass America.

It is important to consider the recent feedback from customers when evaluating the features and service quality of Glass America in Plainfield. The provided reviews highlight potential areas of concern:

• Appointment Fulfillment Issues: One customer reported making an appointment that was confirmed via email but experienced a technician neither calling nor showing up. Furthermore, a follow-up email received no response, indicating potential issues with appointment reliability and communication.
• Scheduling Delays: Another customer expressed dissatisfaction with the earliest available windshield repair appointment being six days later, suggesting potential limitations in scheduling flexibility or high demand leading to longer wait times.

Given the limited and negative nature of the recent customer feedback, it is challenging to objectively highlight positive features or promotional information based solely on these reviews. The absence of positive feedback regarding service quality, efficiency, or pricing makes it difficult to ascertain typical strengths of this particular Glass America location. Potential features that auto glass service providers often offer, but are not confirmed by the provided reviews for this specific location, might include:

• Insurance Claim Assistance: Many auto glass companies assist customers with the insurance claim process.
• Quality Materials: Using industry-standard or OEM-quality glass for replacements.
• Warranty on Workmanship: Offering a warranty on the repairs or replacements performed.
• Competitive Pricing: Striving to offer services at a reasonable cost.

The provided information does not contain any details regarding promotional offers or discounts currently available at the Glass America location in Plainfield. Auto glass companies sometimes offer specials on windshield replacements, discounts for specific customer groups (e.g., seniors, military), or seasonal promotions. To inquire about any potential current promotions or discounts, it is essential to contact Glass America directly at (331) 472-3925 or +1 331-472-3925.

In conclusion, Glass America in Plainfield, IL, specializes in auto glass repair and replacement services. However, recent customer reviews indicate potential issues with appointment fulfillment and scheduling delays. While the core services of windshield and window repair and replacement are likely offered, prospective customers should be aware of the recent feedback regarding service reliability and availability. It is recommended to contact Glass America directly to inquire about their services, appointment availability, and any current promotions, while also keeping in mind the recent customer experiences shared online. Making an informed decision based on direct communication and an awareness of recent feedback is advisable when considering Glass America for your auto glass needs in Plainfield.