Gladys Auto Repair, Inc. #2

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  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed

Gladys Auto Repair, Inc. #2 Introduce

Gladys Auto Repair, Inc. #2, located at 2217 Normandie Ave, Los Angeles, CA 90007, USA, serves as a highly regarded "Auto Repair Station" for the local community. This establishment distinguishes itself through its commitment to honest service, fair pricing, and a genuinely customer-friendly approach to vehicle maintenance and repair.

For inquiries, appointments, or assistance with automotive issues, Gladys Auto Repair, Inc. #2 can be reached directly at (323) 732-4669 or via mobile at +1 323-732-4669. Their accessibility via these contact numbers underscores their dedication to supporting local drivers with their automotive needs.

Environment and Customer Experience

While specific visual details of the shop's interior or waiting area are not explicitly provided, the customer reviews paint a clear picture of a welcoming, efficient, and trustworthy environment. The emphasis is placed heavily on the quality of the interaction and the integrity of the service. This suggests that Gladys Auto Repair, Inc. #2 cultivates an atmosphere where customers feel comfortable and confident in the advice they receive.

Customer testimonials highlight key aspects of the service environment:

  • "Very Fair Prices. Very friendly and were able to squeeze me in." This review immediately emphasizes two crucial elements: affordability and accommodating service. The willingness to "squeeze in" a customer indicates flexibility and a commitment to addressing urgent needs, which is highly valued in unexpected vehicle breakdowns. The "very friendly" aspect points to a positive and approachable staff, reducing the stress often associated with car repairs.
  • "Honest and hard working mechanics. Will only work on necessary repairs and not over charge for unnecessary work." This testimonial is perhaps the most significant in defining the shop's environment and ethos. It directly addresses common fears customers have about auto repair – being overcharged or advised to undertake unnecessary work. The assurance of "honest and hard working mechanics" who "will only work on necessary repairs" builds immense trust and suggests a transparent and ethical operational philosophy. This fosters a sense of security and loyalty among clientele.

In summary, the environment at Gladys Auto Repair, Inc. #2 appears to be one of integrity, professionalism, and genuine customer care. The focus is on providing necessary repairs at reasonable costs, backed by a friendly and accommodating team, which collectively creates a highly positive and reassuring customer experience.

Services and Goods for Sale

As an "Auto Repair Station," Gladys Auto Repair, Inc. #2 offers a broad spectrum of services and goods essential for maintaining and repairing vehicles. While an exhaustive list of every specific service is not available, based on the nature of a reputable general auto repair shop and the customer reviews, their offerings would typically include:

  • General Automotive Repair: This encompasses a wide variety of services for common vehicle issues, ensuring that cars are running smoothly and safely.
  • Routine Maintenance: Essential services such as oil changes, filter replacements (air, oil, cabin), fluid checks and top-offs (coolant, brake fluid, power steering fluid, transmission fluid), and comprehensive multi-point inspections to identify potential problems early.
  • Brake Services: Inspection, diagnosis, repair, and replacement of brake components including pads, rotors, calipers, brake lines, and brake fluid flushes, crucial for vehicle safety.
  • Engine Diagnostics and Repair: Utilizing diagnostic tools to identify and resolve issues indicated by dashboard warning lights (e.g., "Check Engine" light), addressing problems with engine performance, fuel efficiency, and emissions. This can range from minor tune-ups to more complex engine work.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, tie rods, and power steering systems to ensure proper handling and ride comfort.
  • Electrical System Services: Diagnosing and repairing issues related to the vehicle's battery, alternator, starter, wiring, lighting systems, and other electronic components.
  • Tire Services: While not explicitly a "Tire & Wheel" shop, most general auto repair stations provide tire rotations, balancing, and puncture repairs, and can often assist with tire recommendations or replacements.
  • Pre-Purchase Inspections: Offering thorough inspections for used vehicles to help prospective buyers make informed decisions.
  • Heating and Air Conditioning (HVAC) Services: Diagnosing and repairing issues with your car's climate control system.

The "goods for sale" would primarily refer to the replacement parts necessary for these repairs, which can include a range of components from filters and fluids to brake pads, belts, hoses, and more complex engine or suspension parts. The shop's commitment to only performing "necessary repairs" implies they judiciously select and install appropriate quality parts.

Key Features

Gladys Auto Repair, Inc. #2 distinguishes itself through several key features that are highly valued by its customer base:

  • Honesty and Integrity: This is arguably their most defining feature. The explicit mention that they "Will only work on necessary repairs and not over charge for unnecessary work" directly addresses a significant concern for many vehicle owners and builds a strong foundation of trust.
  • Fair and Transparent Pricing: The feedback on "Very Fair Prices" suggests a commitment to competitive and honest cost structures, ensuring customers receive good value for their money.
  • Friendly and Accommodating Staff: The "Very friendly" demeanor of the staff and their ability to "squeeze me in" demonstrate a customer-centric approach that prioritizes convenience and positive interactions.
  • Hard-Working and Competent Mechanics: The description of "Honest and hard working mechanics" implies a dedicated team that is skilled and diligent in their work, ensuring repairs are done correctly and efficiently.
  • Focus on Necessity: By only recommending and performing "necessary repairs," they help customers avoid unnecessary expenses and build long-term trust, fostering repeat business.
Promotional Information

While specific, time-limited promotional offers (like discounts or coupons) for Gladys Auto Repair, Inc. #2 are not detailed in the provided information, their most powerful "promotion" is embedded in their core values and customer testimonials. In the auto repair industry, trust, fairness, and quality service are paramount, and Gladys Auto Repair, Inc. #2 leverages these as its primary draw:

  • Strong Word-of-Mouth Reputation: The highly positive reviews emphasizing honesty and fair pricing serve as a continuous, organic promotion, attracting new clients through personal recommendations.
  • Value Proposition of Honesty: The explicit statement that they "will only work on necessary repairs and not over charge for unnecessary work" acts as a powerful and direct promotional message, addressing a key customer concern and building confidence.
  • Competitive and Fair Pricing: The "Very Fair Prices" mentioned by customers naturally draw those seeking cost-effective solutions without compromising on quality or integrity.
  • Customer Convenience: The willingness to "squeeze me in" promotes the idea of flexibility and responsiveness to urgent customer needs, which is a significant practical benefit.

For any specific current promotions, seasonal offers, or to receive an estimate for your vehicle's repair or maintenance needs, it is advisable to contact Gladys Auto Repair, Inc. #2 directly via their phone numbers. Their demonstrated commitment to transparent and fair service suggests they would be straightforward in discussing pricing and any available deals.

Gladys Auto Repair, Inc. #2 Location

Gladys Auto Repair, Inc. #2 Customer Reviews

Very Fair Prices. Very friendly and were able to squeeze me in.

Apr 13, 2019 · JOSE JIMENEZ

Honest and hard working mechanics. Will only work on necessary repairs and not over charge for unnecessary work.

Oct 20, 2021 · David K

Exelente atension

Apr 06, 2025 · Lechuga

Friendly and excellent service...

Apr 22, 2022 · Romano Min Chul Park

May 16, 2024 · John Choi