Gilarno's Transmissions Tires & Auto Repair

We have taken our fleet vehicles to this location and have them sent back every other week to be fixed. After dropping off all vehicles to their respective dealerships that were said “to be fixed”… they were not. Each dealership said they had to fix the same issues Gilarnos said they did or had to undo everything Gilarnos had done to make them run properly. Don’t recommend this location for any vehicle services what so ever not even changing a flat tire in the parking lot.

Mar 13, 2025 · Michael Cross

We have taken our fleet vehicles to this location and have them sent back every other week to be fixed. After dropping off all vehicles to their respective dealerships that were said “to be fixed”… they were not. Each dealership said they had to fix the same issues Gilarnos said they did or had to undo everything Gilarnos had done to make them run properly. Don’t recommend this location for any vehicle services what so ever not even changing a flat tire in the parking lot.

Mar 13, 2025 · Michael Cross

Went there about a year ago for an inspection and transmission issue. Come to find out they put the wrong type of transmission fluid in my vehicle and told me I had a CVT. I went to a honda specialist recently for an inspection and they told me it was not a CVT and they told me they put the wrong type of fluid in. May have caused more harm than good. Not sure if these guys know much about newer Hondas or what but issues they knew more about transmissions for being a "transmission" shop. For a whole year I could've gotten my problem worked out but they had me believing it was only going to be solved by replacing the transmission.

Dec 20, 2024 · Adrian McLaughlin

Went there about a year ago for an inspection and transmission issue. Come to find out they put the wrong type of transmission fluid in my vehicle and told me I had a CVT. I went to a honda specialist recently for an inspection and they told me it was not a CVT and they told me they put the wrong type of fluid in. May have caused more harm than good. Not sure if these guys know much about newer Hondas or what but issues they knew more about transmissions for being a "transmission" shop. For a whole year I could've gotten my problem worked out but they had me believing it was only going to be solved by replacing the transmission.

Dec 20, 2024 · Adrian McLaughlin

My son bought a 2010 Jeep wrangler from this a$$. He was 17 at time. I asked please just tell us what's wrong. My boy saved money. Just be straight with us. They said leak on front wheel hub which he would fix. No lights were on. My boy buys it...1 week after purchase engine light comes on. I call down there to see what's up. Owner tells me come down. He will look at it. So make appt and go down. Owner is in Tennessee. I talked to 1 of the workers. He says man they sold that fast. He said he used to make deliveries. I said engine line just came on. He told me that light had been on for awhile. So basically guy hooked up to machine and cleared code. It ended up being transmission. You get that Transmission shop lied and sold son a Jeep he knew was junk. Buyer beware with this a$$. You've been warned....wish I was. Hope I don't see this guy.

May 30, 2023 · Man

My son bought a 2010 Jeep wrangler from this a$$. He was 17 at time. I asked please just tell us what's wrong. My boy saved money. Just be straight with us. They said leak on front wheel hub which he would fix. No lights were on. My boy buys it...1 week after purchase engine light comes on. I call down there to see what's up. Owner tells me come down. He will look at it. So make appt and go down. Owner is in Tennessee. I talked to 1 of the workers. He says man they sold that fast. He said he used to make deliveries. I said engine line just came on. He told me that light had been on for awhile. So basically guy hooked up to machine and cleared code. It ended up being transmission. You get that Transmission shop lied and sold son a Jeep he knew was junk. Buyer beware with this a$$. You've been warned....wish I was. Hope I don't see this guy.

May 30, 2023 · Man

I had some issues with my Tahoe. It broke down right there in Freedom not even a mile from Gilarno's. I called and he said he would go and grab it and check it out. I did not receive a call from them I had to call him myself. Once I called he told me it was my fuel pump. He gave me a total of 732 dollars. I accepted that he wanted to charge me 50 bucks just for the tow. I told him to do the work on the it. I asked when it would be finished he said if he could get the part in by 3 he would be able to have it finished by the end of the day. I told him to please give me a call once the part came in. He did not call me so at 2 I called and he told me the part came in but he had to replace the fuel filter still. I left work early to go pick it up and on my way there I gave them a call and he said it would not be finished til Monday due to the fuel lines were busted by the fuel filter. I asked him how much it would be additional to the service. He said no much more the parts were cheap. I said ok. I did not receive a call from him so on Monday I called at noon and it was still not finished. He told me he had found more leaking lines due to him removing the fuel filter. He said it would be finished soon. I went to pick it up to only find out that it was going to cost me 923 all together and that was with him lowering the cost of the tow to 30 and the parts and labor for fixing the lines. 200 more then the quoted. That is absurd. I will never go here again. They are not prompt. They are not reasonably priced.

Aug 22, 2016 · Anastacia Roman

I had some issues with my Tahoe. It broke down right there in Freedom not even a mile from Gilarno's. I called and he said he would go and grab it and check it out. I did not receive a call from them I had to call him myself. Once I called he told me it was my fuel pump. He gave me a total of 732 dollars. I accepted that he wanted to charge me 50 bucks just for the tow. I told him to do the work on the it. I asked when it would be finished he said if he could get the part in by 3 he would be able to have it finished by the end of the day. I told him to please give me a call once the part came in. He did not call me so at 2 I called and he told me the part came in but he had to replace the fuel filter still. I left work early to go pick it up and on my way there I gave them a call and he said it would not be finished til Monday due to the fuel lines were busted by the fuel filter. I asked him how much it would be additional to the service. He said no much more the parts were cheap. I said ok. I did not receive a call from him so on Monday I called at noon and it was still not finished. He told me he had found more leaking lines due to him removing the fuel filter. He said it would be finished soon. I went to pick it up to only find out that it was going to cost me 923 all together and that was with him lowering the cost of the tow to 30 and the parts and labor for fixing the lines. 200 more then the quoted. That is absurd. I will never go here again. They are not prompt. They are not reasonably priced.

Aug 22, 2016 · Anastacia Roman

I had them pickup my car because it wouldn't start. When he picked it up I told him I had already replaced the starter and relay. He didn't listen to anything I said and talked over me because he doesn't like AutoZone parts "Oh it's the starter". I called them to check the status a few days later; to which they found out it was the ignition collum & they had it on order from Indianapolis because they "couldn't find them anywhere else" (there were several local when I checked with my phone). Fine fine, that should have been a 4 hour job....took them over 4 weeks total (which I had to spend over 1k$ on uber) because they couldn't figure out which 1 was needed for my VATS system (all they had to do was put an ohm reader on my key pellet and from the resistance would have told them which 1). After they screwed up and got the wrong 1 twice, they ended up replacing the entire cylinder. Fine, whatever; I was tired of them holding my car and just wanted it done. So after they did all that and came to cutting the keys for it they kept screwing that up too (ended up taking it to a GM dealership to fix ((I know right?))). This entire time they wouldn't give me a price of any kind, even being asked several times (illegal to do that I thought?); also out of the almost month the only 2 times they ever called me was if I was home so they could get my car & when it was "done". Frustrated I went to get my car, guy broke my horn buttons so I now have no horn (said he couldn't find one even though even walmart sells them meaning he didn't want to cough up the $40 I'm going to have to pay to fix their mistake); and he changed my relay again "for free" (even though I told him when he picked it up I had already did that). Charged me an 80$ diagnostic fee that I'm 100% they never did; 80 for tow (I live not even a mile away). Was so fed up I paid the guy to get my car out of their incapable hands. Get it home to find out they left out 4 screws (what kind of shop can't even put screws back in?); broke several dash retainer clips, so I checked the relay to find out they broke the bracket that holds them (had 1 relay just dangling there), and were so lazy they put them in backwards. Also there is now a tear in my leather seat presumably from them sliding in and out of my car. Since couldn't get just a few bolts I had to buy a $35 set to replace the screws they didn't put in. They also regurgitated what I told them when he picked up my car proving he didn't listen to a word I said (not like I'm a "machanic"). Also on a side note as he was ringing me out for their "repairs" another employee was backing an SUV out to which he said "are you taking it for a test drive? Let me do it I have to get some things for the wife" meaning they use vehicles they're repairing for personal errands. All in all they're a bunch of backyard mechanics playing shop. I will never take any vehicle there ever again & would never recommend anyone go there; horrible customer service, treated me like dirt and charged me for it. Worst "shop" I've ever been to; would give 0 stars if it would let me.

Mar 15, 2019 · Allen

I had them pickup my car because it wouldn't start. When he picked it up I told him I had already replaced the starter and relay. He didn't listen to anything I said and talked over me because he doesn't like AutoZone parts "Oh it's the starter". I called them to check the status a few days later; to which they found out it was the ignition collum & they had it on order from Indianapolis because they "couldn't find them anywhere else" (there were several local when I checked with my phone). Fine fine, that should have been a 4 hour job....took them over 4 weeks total (which I had to spend over 1k$ on uber) because they couldn't figure out which 1 was needed for my VATS system (all they had to do was put an ohm reader on my key pellet and from the resistance would have told them which 1). After they screwed up and got the wrong 1 twice, they ended up replacing the entire cylinder. Fine, whatever; I was tired of them holding my car and just wanted it done. So after they did all that and came to cutting the keys for it they kept screwing that up too (ended up taking it to a GM dealership to fix ((I know right?))). This entire time they wouldn't give me a price of any kind, even being asked several times (illegal to do that I thought?); also out of the almost month the only 2 times they ever called me was if I was home so they could get my car & when it was "done". Frustrated I went to get my car, guy broke my horn buttons so I now have no horn (said he couldn't find one even though even walmart sells them meaning he didn't want to cough up the $40 I'm going to have to pay to fix their mistake); and he changed my relay again "for free" (even though I told him when he picked it up I had already did that). Charged me an 80$ diagnostic fee that I'm 100% they never did; 80 for tow (I live not even a mile away). Was so fed up I paid the guy to get my car out of their incapable hands. Get it home to find out they left out 4 screws (what kind of shop can't even put screws back in?); broke several dash retainer clips, so I checked the relay to find out they broke the bracket that holds them (had 1 relay just dangling there), and were so lazy they put them in backwards. Also there is now a tear in my leather seat presumably from them sliding in and out of my car. Since couldn't get just a few bolts I had to buy a $35 set to replace the screws they didn't put in. They also regurgitated what I told them when he picked up my car proving he didn't listen to a word I said (not like I'm a "machanic"). Also on a side note as he was ringing me out for their "repairs" another employee was backing an SUV out to which he said "are you taking it for a test drive? Let me do it I have to get some things for the wife" meaning they use vehicles they're repairing for personal errands. All in all they're a bunch of backyard mechanics playing shop. I will never take any vehicle there ever again & would never recommend anyone go there; horrible customer service, treated me like dirt and charged me for it. Worst "shop" I've ever been to; would give 0 stars if it would let me.

Mar 15, 2019 · Allen