Swink's Auto Parts & Service, Inc.

(15 reviews)

Auto Repair StationsPennsylvaniaBeaver CountyMonacaPennsylvania Avenue

Beaver County . Pennsylvania

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Swink's Auto Parts & Service, Inc. Introduce

Swink's Auto Parts & Service, Inc. operates as a multifaceted establishment under the umbrella of Auto Repair Stations, seamlessly blending the provision of auto parts with comprehensive automotive services. While specific locations might operate with distinct service offerings, the general ethos across various Swink's entities, such as those found in Monaca, PA, or Simi Valley, CA (often affiliated with towing services), points to a commitment to serving local communities with reliable and accessible automotive solutions. This dual approach makes them a convenient and trusted resource for both vehicle owners seeking professional repairs and those looking for quality parts for DIY maintenance.

Environment and Accessibility

The environment at a Swink's Auto Parts & Service, Inc. location is typically characterized by a practical and functional setup. For locations offering repair services, one would expect a well-equipped garage with multiple bays capable of handling various vehicle types and service needs. The retail side, whether integrated or a separate counter, would house an inventory of auto parts. The emphasis is generally on efficiency and providing straightforward service. Customer interactions are often described as helpful and direct, with staff focused on diagnosing issues, recommending appropriate parts or services, and facilitating a quick turnaround where possible. For customers needing roadside assistance, the environment extends to mobile service units equipped for towing and emergency repairs, underscoring their commitment to accessibility and support beyond the traditional shop setting.

Comprehensive Services and Products Offered

Swink's Auto Parts & Service, Inc. offers a diverse range of services and products, catering to a wide spectrum of automotive requirements. While specific offerings may vary by individual location, the common thread is a comprehensive approach to vehicle care:

  • Auto Repair and Maintenance Services:
    • General Vehicle Maintenance: This includes routine services such as oil changes, fluid checks and top-offs, and filter replacements. These are crucial for maintaining vehicle health and preventing larger issues.
    • Brake Services: Comprehensive brake inspections, pad and rotor replacements, and hydraulic system checks are typically offered to ensure vehicle safety.
    • Tire Services: Services related to tires, such as tire rotation, balancing, and puncture repair, are often available to extend tire life and improve driving performance.
    • Battery Services: Testing, sales, and replacement of automotive batteries, often including emergency road service for battery-related issues.
    • Diagnostics: Utilizing diagnostic tools to identify and troubleshoot engine, transmission, and electrical issues.
    • Other Mechanical Repairs: Depending on the location, services might extend to suspension repairs, exhaust system work, and other general mechanical fixes.
  • Auto Parts Sales:
    • New and Used Parts: Many auto parts and service centers, especially long-standing ones, offer a selection of both new and sometimes used or remanufactured parts, providing options for various budgets. This can include everything from common maintenance items like filters and belts to more specialized components.
    • Accessories: A range of automotive accessories might also be available for sale.
  • Towing and Roadside Assistance (for certain locations):
    • For locations like Swink's Simi Valley Towing, a significant portion of their service is dedicated to emergency roadside assistance, including jump-starts, tire changes, fuel delivery, and comprehensive towing services. This often extends to being official service providers for organizations like AAA and local law enforcement.
Key Features and Distinctions

Swink's Auto Parts & Service, Inc. distinguishes itself through several notable features:

  • Dual Service and Parts Capability: The combination of providing both auto parts and repair services under one roof offers a convenient "one-stop shop" solution for customers. This eliminates the need to source parts elsewhere, streamlining the repair process.
  • Local and Community-Oriented: Many such establishments operate as long-standing local businesses, building a reputation within their community for reliable service and customer trust. Their involvement with local towing partnerships (e.g., AAA, CHP) further cements their role as a community resource.
  • Experienced Staff: Longevity in the business often indicates a team of experienced technicians and knowledgeable parts specialists who can accurately diagnose problems and recommend the correct parts or services.
  • Accessibility and Emergency Services: For locations offering towing and roadside assistance, their 24/7 availability for emergencies is a critical feature, providing peace of mind to drivers in distress. This round-the-clock readiness differentiates them from standard repair shops.
  • Reputation for Reliability: While specific online reviews for "Swink's Auto Parts & Service, Inc." as a collective entity might be varied depending on the exact location, those for individual Swink's-branded businesses often highlight reliability, prompt service, and helpfulness, especially concerning towing and battery services. Businesses with A+ ratings from organizations like the Better Business Bureau further underscore their commitment to customer satisfaction and ethical practices.
Promotional Information and Customer Engagement

Specific, time-sensitive promotional offers for Swink's Auto Parts & Service, Inc. are not widely advertised across a general online search for the collective entity, as promotions tend to be localized and seasonal for individual branches. However, general promotional strategies that such businesses often employ and that are implied by their service model include:

  • Competitive Pricing: As local independent businesses, they often strive to offer competitive pricing on both parts and labor to attract and retain customers in a competitive market.
  • Service Bundles: While not explicitly detailed, it is common for auto service centers to offer bundled deals on routine maintenance (e.g., oil change and tire rotation packages) to provide added value.
  • Emergency Service Availability: The consistent availability of towing and emergency roadside assistance, particularly for affiliated organizations like AAA, acts as a continuous promotional draw for those in need of immediate help.
  • Customer Referrals and Word-of-Mouth: Given their local presence, positive word-of-mouth and repeat business from satisfied customers are significant drivers of their success and a form of ongoing promotion.
  • Online Presence: Many local auto parts and service centers maintain a basic online presence with contact information, hours of operation, and a list of services. For those with a more robust online footprint, online booking and occasional digital coupons might be available.

For local users in areas served by Swink's Auto Parts & Service, Inc., the establishment represents a convenient and often long-standing option for a range of automotive needs, from purchasing essential parts to handling unexpected roadside emergencies and routine vehicle maintenance. Their dedication to a combination of sales and service makes them a valuable component of the local automotive support infrastructure.

Swink's Auto Parts & Service, Inc. Location

Swink's Auto Parts & Service, Inc. Customer Reviews

Oh my goodness, please read the review In this thread, Almost identical scenario. The bill for a less than 1.5 mile tow was $960.! Officer refused to call AAA. Car was not obstructing traffic AND absolutely NO clean up. No shattered glass, no debris, yet charged $275 clean up fee. Was handed a card with the mans business card by officer. The next morning The man at desk demanded cash when there was a sign on door accepting credit cards. He also lowered price when he learned there was not an insurance claim to be paid. He demanded $400 IN CASH. My concern and what is most disturbing is that he would have billed the insurance company that unfair amount. As previous person stated car was locked up in an alley. I told them I will be looking into this and I am. And by the way the car IS driveable.

Jan 01, 2020 · Maria Rexroad

Was ripped off in towing charges. Only went one mile or less wanted to charge me over $600 for towing and clean up fees. There was no clean up to do. Said if I paid cash then it would be $350. Never told me where there place of business was. Business card was given to the police officer. She gave it to me. Address on the card wasn't where ny car was. It was a mess and a joke. Never recommend that place.

Mar 24, 2019 · Nancy

Would give zero stars .. called because I needed a tow and guy was talking to me like I was a complete idiot.. very sarcastic tone and in no way interested in helping me. What a miserable person. I ended up hanging up on him.

May 23, 2024 · Phillip Ziegler

I was in a real tough spot, broken down with a car full of kids and my wife...late at night on a Sunday, in the cold! I called A-One Towing in Monaca (Swink's Sister Store). Larry, their tow-pro, got us picked up within 45 minutes. The next day, Swink's fixed my truck at a reasonable price, knocked a few shekels off of the tow since I had them do the repair and had me on the road. Brandon was friendly and professional, thoroughly explaining the diagnostic work and what they found (STUPID $20 SENSOR FAILED...grr). I will be using Swink's in the future for repair work...hopefully not too often.

Dec 14, 2021 · Michael Glumac

Do not EVER use A1 towing or Swinks. My car was wrecked and I called to see how much it was to get it out of there because it was totalled. They towed it less than a mile. And it was 4am and I could get it at 8 and they wanted 2000.00. It's crazy. How do they sleep at night? Now I will lose my license for abandoning the car. They have my son's car and wants 18000.00 . Who has that. They are unbelievable. Was supposed to get a return phone call yesterday to stop storage fees and he never called me back. They are horrible. They have no morals at all. All about the money. And they have a contract with the police so you don't have a choice.

Feb 02, 2022 · Julie Williams