Gerber Collision & Glass

Gerber Collision & Glass ico

(63 reviews)

Auto Repair StationsMichiganWayne CountyDearbornTrowbridge Street

Wayne County . Michigan

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 313-791-6100
  • www.gerbercollision.com
  • 25353 Trowbridge St, Dearborn, MI 48124, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Gerber Collision & Glass Introduce

Welcome to Gerber Collision & Glass, located at 25353 Trowbridge St, Dearborn, MI 48124, USA. As a leading provider within the Auto Repair Stations category, Gerber Collision & Glass specializes in comprehensive collision repair services and auto glass replacement and repair. Our Dearborn location is dedicated to restoring vehicles to their pre-accident condition with a focus on quality workmanship, professional service, and customer satisfaction. We understand that dealing with vehicle damage can be a stressful experience, and our goal is to make the repair process as smooth and efficient as possible for the local Dearborn community and beyond.

The environment at Gerber Collision & Glass in Dearborn is that of a professional auto body repair facility. You can expect a clean and organized shop equipped with the specialized tools and technology necessary for collision repair, including frame straightening machines, paint booths, and advanced diagnostic equipment. The front office area is designed to be welcoming and customer-focused, with staff available to assist with estimates, paperwork, and updates on the repair process. The overall atmosphere is geared towards efficiency and quality, ensuring that your vehicle is handled with care and expertise.

As a specialist in collision repair and auto glass services, Gerber Collision & Glass in Dearborn offers a comprehensive range of services to address various types of vehicle damage. These services typically include:

  • Collision repair: This encompasses a wide range of repairs resulting from accidents, from minor dents and scratches to significant structural damage. Our skilled technicians are trained to restore your vehicle's frame, body panels, and mechanical components to their original specifications.
  • Auto body repair: Addressing cosmetic damage such as dents, dings, scratches, and rust. Our team utilizes advanced techniques to ensure a seamless finish.
  • Painting services: Providing expert color matching and refinishing to restore your vehicle's paint to its pre-accident condition. We use high-quality paints and state-of-the-art paint booths to ensure a flawless and durable finish.
  • Frame straightening: Utilizing specialized equipment to correct any structural damage to your vehicle's frame, ensuring proper alignment and safety.
  • Auto glass repair and replacement: Addressing damaged windshields, side windows, and rear windows. We can often repair minor chips and cracks, and offer complete replacement services when necessary.
  • Bumper repair and replacement: Repairing or replacing damaged bumpers to restore your vehicle's appearance and safety features.
  • Alignment services: Ensuring your vehicle's wheels are properly aligned after collision repairs to optimize handling and tire wear.
  • Working with insurance companies: We have experience working with various insurance providers to streamline the claims process and ensure a smooth repair experience for our customers.
  • Vehicle inspection: Thoroughly inspecting your vehicle after repairs to ensure all damage has been addressed and the vehicle is safe to drive.

The features of Gerber Collision & Glass in Dearborn are centered around their commitment to quality, professionalism, and customer service. Key features highlighted by the customer reviews include:

  • Professional and friendly staff: Customers consistently praise the courteous and helpful nature of the employees, particularly mentioning Sam for his exceptional service.
  • Flawless repair work: The quality of the collision repairs is noted as being excellent, with vehicles being restored to a high standard.
  • Regular communication: Keeping customers informed about the progress of their repairs is a priority, ensuring transparency and peace of mind.
  • Warranty on work: As a preferred collision shop for insurance companies, Gerber Collision & Glass typically guarantees their repair work, providing added assurance to customers.
  • Efficient service: Completing repairs in a timely manner, as indicated by the one-week turnaround in one of the reviews, is a hallmark of their service.
  • Attention to detail: The initial return visit for minor issues highlights a commitment to ensuring all aspects of the repair meet the customer's satisfaction.
  • Customer-focused approach: The positive feedback regarding specific employees like Sam and Josh underscores a culture of prioritizing customer needs and providing excellent service.

Given the information provided, there are no specific details about current promotional offers at the Gerber Collision & Glass location in Dearborn. However, collision repair centers sometimes offer promotions such as:

  • Discounts on specific services (e.g., auto glass replacement).
  • Seasonal specials or offers related to common types of damage (e.g., hail damage repair).
  • Partnerships with local businesses or insurance companies that may offer special rates.
  • Online coupons or discounts available through their website or social media channels (if applicable).

To inquire about any current promotions or special offers at the Gerber Collision & Glass location on Trowbridge St in Dearborn, it is recommended to contact them directly at (313) 791-6100 or +1 313-791-6100. Their staff will be able to provide you with the most up-to-date information on any available discounts or specials when you discuss your repair needs or request an estimate.

In conclusion, Gerber Collision & Glass in Dearborn, MI, stands as a professional and reputable Auto Repair Station specializing in collision repair and auto glass services. The positive customer reviews emphasize their friendly and professional staff, particularly highlighting the exceptional service provided by individuals like Sam. The commitment to quality workmanship, regular communication, and customer satisfaction makes them a trusted choice for auto body repairs in the Dearborn area. While specific promotional details are not provided in the reviews, potential customers are encouraged to reach out directly to inquire about any current offers. If you're in need of collision repair or auto glass services in Dearborn, Gerber Collision & Glass offers the expertise and dedication to restore your vehicle to its pre-accident condition.

Gerber Collision & Glass Photos

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Gerber Collision & Glass Location

Gerber Collision & Glass Customer Reviews

The staff was professional and friendly. Said (Sam) was great to deal with. He kept me up-to-date on progress and the repair work was flawless. Great job by the shop!

Jan 24, 2025 · Todd

My experience with Gerber Collision started back in July 2024. My SUV was in an accident and through my insurance company it was suggested to use them as they were a preferred collision shop and they guaranteed their work. I agreed. I will keep my review directed to a specific employee name Sam. Sam was more than pleasant, professional and provided excellent customer service. My vehicle was repaired within a week and when I picked it up Sam was not there. I did notice a couple things that wasn't fixed to my liking about a day or so after I picked it up because it was raining the day of and a thorough inspection was not done unfortunately. I ultimately had to take my vehicle back. When I told the other individuals that work there about this, Sam wasn't there and my experience wasn't the same. I took it back the second time and Sam was there and he was exactly as professional as before. My vehicle was fixed properly in a day. Sam is an asset to this company and I would recommend dealing with him. There was also one other individual there that was kind also. I believe his name is Josh. I hope I'm not wrong my apologies if I am. He deserves to be mentioned as well. I'm only giving 4 stars due to the the experience I had while Sam wasn't there. I won't go into detail as it is unnecessary. Sam gets a 5 star rating for his customer service and overall kindness! Thank you Sam, kindness goes a very long way these days especially with the given climate. Some people are just not kind anymore and it's disappointing, but Thank You! You rock!

Oct 10, 2024 · Christy Momon

Sam was amazing with keeping me updated and making sure my vehicle came back looking better then when I got it off the lot thank you so much Sam and everybody that helped work on my vehicle

Feb 28, 2025 · Malik Robertson

Highly recommended. Tim was a pleasure to work with, he made the whole process painless. Great communication and turn around time. Couldn't be happier with the results, I think the car even drives better. A+++

Nov 18, 2020 · Chris Taulbee

This location is incredibly lucky to have estimators like Said (Sam). He genuinely cares about customers and is willing to educate on and put to bed any concerns you may have about the repair process. His customer service was able to save a bad experience, and make it positive.

Feb 27, 2024 · Aaron Schroyer