Gerald Ford Parts

Gerald Ford, located at 208 Hansen Blvd, North Aurora, IL 60542, is a multifaceted "Auto Repair Station" that extends far beyond just selling auto parts. It is a full-service Ford dealership that encompasses new and used car sales, a comprehensive auto repair department, and a dedicated new parts department. This integration allows them to provide a complete automotive experience for Ford owners and, in some cases, other makes. They can be reached for parts inquiries at 224-312-2012, and for general service at 224-424-6705, with their main dealership number being (630) 907-3100.

As an "Auto Repair Station" that is part of a larger dealership, Gerald Ford offers a distinct advantage in providing corresponding services and goods for sale. Their parts department is directly linked to their service operations, meaning that when a repair is performed, genuine Ford and Motorcraft parts are readily available and often utilized. This ensures that repairs are made with components specifically designed for Ford vehicles, maintaining the vehicle's integrity and performance. The "goods for sale" include a wide array of factory OEM (Original Equipment Manufacturer) and aftermarket parts, along with a full line of accessories for various Ford models.

The environment at Gerald Ford is designed to be professional, clean, and customer-friendly. The dealership strives to create a welcoming atmosphere for those seeking service or parts. Customer reviews often highlight prompt service and friendly staff. For example, customers have noted that the service was "prompt" and they "did not have to wait very long." The facility also provides amenities such as water and snacks, aiming to make the waiting experience more comfortable. While some reviews mention ongoing construction affecting facilities, the overall sentiment points to a clean and well-maintained environment. The staff, including service advisors, are frequently praised for being "friendly and prompt" and for keeping customers "updated with the servicing of my 2019 F 150." This indicates a strong emphasis on communication and customer convenience within their service environment.

Gerald Ford offers a comprehensive array of services within its "Auto Repair Station" category, leveraging its status as an authorized Ford dealership:

• Full-Service Auto Repair: They provide a complete range of repair services for all makes and models, although their specialization naturally lies with Ford vehicles. This includes everything from routine maintenance to complex diagnostic and mechanical repairs.

• Genuine Ford Parts Sales: Their dedicated parts department offers an extensive inventory of factory OEM and aftermarket parts, ensuring that customers have access to the exact components needed for their Ford vehicles. This includes common wear-and-tear parts as well as specialized components.

• Expert Certified Technicians: Repairs and services are performed by Ford-certified technicians who possess specialized training and knowledge of Ford vehicles, using advanced diagnostic equipment. This expertise ensures high-quality and accurate service.

• Preventative Maintenance: This includes essential services such as oil changes, tire rotations, brake services, and multi-point inspections, crucial for maintaining vehicle health and longevity.

• Advanced Diagnostics: They utilize sophisticated diagnostic equipment to accurately identify and resolve complex vehicle issues, including those related to engine, transmission, electrical systems, and more.

• Warranty Coverage: Being an authorized dealership, services performed using genuine parts are typically backed by Ford's warranty, providing customers with added peace of mind.

• Collision Center Services: While the primary focus of "Gerald Ford Parts" is on mechanical and maintenance parts/services, the broader Gerald Auto Group also includes a collision center, indicating a comprehensive approach to vehicle care.

Several features distinguish Gerald Ford as an "Auto Repair Station" and parts provider:

• OEM Parts Availability: The direct access to and extensive inventory of genuine Ford and Motorcraft parts is a significant advantage, ensuring optimal fit, performance, and adherence to manufacturer specifications for Ford vehicles.

• Certified Technicians: The presence of expert, factory-trained technicians ensures that vehicles are serviced by individuals who possess the most up-to-date knowledge and skills for Ford models.

• Comprehensive Dealership Services: The integration of parts, service, and sales under one roof offers a convenient one-stop solution for Ford owners, from purchasing a vehicle to maintaining and repairing it throughout its life cycle.

• Commitment to Customer Service: Customer reviews consistently praise the customer service, highlighting attributes like promptness, clear communication, and a friendly approach from the staff. This commitment to a positive customer experience is a notable feature.

• BBB Accreditation: Gerald Ford is BBB Accredited, indicating a commitment to upholding the Better Business Bureau Standards for Trust, which can reassure customers about their business practices.

While the overall experience is generally positive, some older reviews from 2021 mention temporary inconveniences due to construction, such as having to use a trailer for restrooms, indicating that facility experience can fluctuate during upgrades. There is also a very recent (May 2025) review mentioning "50/50 proposition on what type of work and communication," and an instance where a customer had to call for an update and a manager failed to follow up, highlighting that while consistency is strived for, there can be isolated incidents that don't meet the high standards typically reported.

Gerald Ford often features various promotional offers and incentives for both its service and parts departments, aiming to provide competitive prices and added value to customers. These can include:

• Service Coupons: They frequently offer specific coupons for services. For example, information available indicates past promotions like a "Lifetime Brake Pad Guarantee" for Motorcraft® brake pads (with certain conditions and exclusions) and a "Military and First Responders" discount on select tire purchases and installations.

• FordPass® Rewards: Customers can earn and redeem FordPass® Rewards Points on Ford Service, earning 10 points per $1 spent on Ford Service and for purchases of Ford, Motorcraft®, or Omnicraft® parts and associated labor. This loyalty program provides ongoing savings and benefits for regular customers.

• Parts Specials: While specific current parts specials are not detailed in the provided snippets, dealership parts departments commonly offer promotions on essential components like batteries, filters, or accessories. For example, other Gerald Auto Group locations (like Gerald Kia of Naperville) have advertised discounts on wiper blades and battery installations, suggesting similar practices might be found at Gerald Ford Parts.

• Competitive Pricing: The dealership expresses pride in offering "competitive prices" and working "hard to leave more money in your pocket," which serves as a general promotional statement of value.

Prospective customers are strongly encouraged to visit the official Gerald Ford North Aurora website or contact their parts department directly at 224-312-2012 or service department at 224-424-6705 to inquire about the most current and specific promotional offers, coupons, and discounts available for parts purchases and auto repair services. These offers are regularly updated and can provide significant savings on vehicle maintenance and repairs.