Gerald Ford Service

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 630-907-3100
- www.geraldfordnorthaurora.com
- 208 Hansen Blvd, North Aurora, IL 60542, USA
Operating Hours
Gerald Ford Service Introduce
Welcome to Gerald Ford Service, located at 208 Hansen Blvd, North Aurora, IL 60542, USA. Operating within the platform category of Auto Repair Stations, Gerald Ford Service distinguishes itself by offering not only comprehensive automotive repair and maintenance services but also functioning as a dealership for new and used vehicles, including cars, trucks, and SUVs. You can reach them at (630) 907-3100 or their mobile number +1 630-907-3100 for inquiries about service appointments or their vehicle inventory.
Based on the limited but highly positive customer feedback available online, we can provide a detailed overview of what local users and those in the market for a vehicle might expect from Gerald Ford Service:
Environment:
As a service center associated with a dealership (implied by the mention of new and used car sales), the environment at Gerald Ford Service likely includes a professional and well-maintained facility. The service area would be equipped with modern diagnostic tools and repair equipment necessary for a wide range of automotive services. Customers can likely expect a comfortable waiting area with amenities such as seating, Wi-Fi, and possibly refreshments. Given their role as a dealership, there would also be a showroom or vehicle display area for new and used cars, trucks, and SUVs, as well as offices for sales and finance personnel. The overall environment is likely designed to provide a seamless experience for both service customers and those looking to purchase a vehicle.
Services:
Gerald Ford Service operates within the Auto Repair Stations category, indicating a strong focus on automotive service and maintenance. The positive customer review highlights several key service offerings and conveniences:
- Regular Maintenance: The reviewer specifically called to set up an appointment for regular maintenance, suggesting that this is a core service they provide. This would include services such as oil changes, tire rotations, fluid flushes, and scheduled maintenance based on vehicle mileage.
- Free Valet Service: A standout feature mentioned is the complimentary valet service. This involves the convenient pick-up of the customer's vehicle from their location and its return after the service is completed. This demonstrates a commitment to customer convenience and time-saving.
- Mobile Communication and Payment: The reviewer noted the ease of communication and payment with the service representative via text messaging. This indicates a modern and efficient approach to customer interaction, allowing for seamless updates and transactions.
- Car Wash: As a value-added service, the reviewer mentioned that their car was washed before being returned. This attention to detail enhances the overall customer experience.
- New and Used Vehicle Sales: The second review explicitly states that Gerald Ford Service is the "best dealership to go buy at" for new and used cars, trucks, and SUVs. This indicates that they have a sales department with inventory to meet various needs and preferences.
- Finance Options: As a dealership, they likely offer financing options to assist customers with vehicle purchases.
Considering their dual role as a service center and dealership, Gerald Ford Service likely offers a comprehensive range of automotive services beyond regular maintenance, potentially including:
- General automotive repair
- Engine diagnostics and repair
- Transmission services
- Brake services
- Tire services (repair, replacement, alignment)
- Electrical system services
- Heating and cooling system services
- Body shop and collision repair (may be on-site or through partnerships)
- Parts and accessories sales
The positive feedback suggests a high level of customer satisfaction with their service processes and the quality of their work.
Features:
Several notable features make Gerald Ford Service an attractive option for local users:
- Free Valet Service: This is a significant convenience for busy individuals, eliminating the need to drop off and pick up their vehicle. The on-time pick-up reported by the customer further enhances this feature.
- Easy Mobile Communication and Payment: Utilizing text messaging for communication and payment streamlines the service process and provides a modern, hassle-free experience for customers.
- Complimentary Car Wash: This added touch demonstrates attention to detail and a commitment to providing a complete service experience.
- Comprehensive Automotive Solutions: Being both a service center and a dealership offers a one-stop solution for vehicle maintenance, repair, and purchasing needs. Customers can build a long-term relationship with a trusted provider for all their automotive requirements.
- Positive Customer Testimonials: The enthusiastic reviews, though limited in number, highlight the ease of service and the positive experience with both the service and sales aspects of the dealership. The mention of making vehicle purchases "happen" suggests a dedicated and effective sales team.
These features collectively point to a customer-centric approach aimed at providing high-quality service and a seamless experience.
Promotional Information:
The provided text does not explicitly mention any specific promotional offers at Gerald Ford Service. However, dealerships and service centers often have various promotions to attract and retain customers, such as:
- Discounts on specific maintenance services (e.g., oil change specials, seasonal tune-ups).
- Coupons or online offers for service or parts.
- Financing specials or incentives on new and used vehicle purchases.
- Trade-in bonuses for vehicle purchases.
- Service packages or loyalty programs.
To learn about any current promotions at Gerald Ford Service, local users are encouraged to:
- Visit their website (if available) to check for advertised specials.
- Contact their service or sales department directly at (630) 907-3100.
- Inquire about any ongoing promotions when scheduling a service appointment or visiting the dealership.
- Check local advertisements or mailers for any special offers from Gerald Ford Service.
Given the positive feedback regarding their valet service and customer care, any promotions they offer would likely further enhance the value proposition for local users.
In conclusion, Gerald Ford Service in North Aurora, IL, stands out as a comprehensive Auto Repair Station that also functions as a reputable dealership for new and used vehicles. They offer a range of automotive services, highlighted by the convenient free valet service, easy mobile communication and payment, and a complimentary car wash. The positive customer testimonials praise both their service department, particularly the efforts of Kevin, and their sales team's ability to facilitate vehicle purchases. For local users seeking reliable auto service or looking to buy a new or used car, truck, or SUV, Gerald Ford Service appears to be a highly recommended option worth considering. Contacting them directly for service inquiries or to explore their vehicle inventory and any current promotions is advisable.
Gerald Ford Service Photos
Gerald Ford Service Location
Gerald Ford Service Customer Reviews
I called to set up an appointment for regular maintenance and was happy to learn they now offer free valet service. They picked up my car on time and took it to the service center. Communication and payment with service rep via text was super easy too. When my car was ready they washed it and dropped it back off. Thank you Kevin!
Jul 27, 2024 · Vanessa Aguirre
Best of the best! If you want a new or used car truck suv what ever you’re in the market for this is the best dealership to go buy at! They make it happen!!
Feb 09, 2023 · MEMET SHEMSHEDINI
Carlos in the service center was a pleasure to work with. He was helpful, greeted me right away, and provided all information needed. The repair was done quickly and Carlos communicated to me when the repair was almost done as well as when they were finished up. There were some additional services he offered that I wasn't able to pay for at the moment, but he provided me a breakdown of the cost and services for when I am ready to have it done which I appreciate. Overall it was a great experience with Carlos and the service center and I would highly recommend them.
Oct 19, 2023 · Patrick N
I scheduled to have my vehicle looked at on 4/21 for 9am appointment (got there around 8:20ish), they said it would be a few hours and offered a ride home. That was perfectly fine! I understand it could take a while. I questioned them multiple times if they would call me once it’s done. I never received a call and I had to call regarding the vehicle. The first time I called, I talked to the service advisor, he said what was wrong and told me the balance. Told him I would call back with my card information to release the vehicle. I called two separate times after, the cashier was very nice. She stated he was busy on the phone and would call back in a few minutes. Again, I understand people get busy, it’s not a big deal. I never received a call back to be able to give payment information to release my vehicle and had to call the following morning to find someone able to do it. I am really disappointed in the customer service from the advisor, the advisor I spoke with this following morning was very nice as well as the rest of staff. With my experience, I chose to take my repairs somewhere else.
Apr 22, 2023 · Aaliyah Garibay
I get all my truck maintenance done here, its been a great experience each time. The crew that works here is awesome and they keep you updated while your vehicle is being serviced which is awesome if you’re waiting around. I feel like this company is honest, they do the work that’s necessary.
May 02, 2023 · LAEL HUGHES
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