Genes Auto Worx

I took my car to them for the leak and was told to replace the condenser and they charged me around $575. Next day I noticed the same leak and called them back. David, I think he is also the owner said oh it's a probably old oil so give few days. after few weeks I had to take it back and he told me the condenser was from the bad company so this time we are going to order from different place. Guess what? leak is still there. I had to take car back for the 3rd time and this time they told me oh it's actually timing belt cover not a condenser but didn't not pay me back for the condenser. They gave me estimate for the timing belt cover $3500. I took my car to another mechanic, and he fixed it for $150. They always guess what it could be and overestimate.

Jan 27, 2025 · KC Chughtai

Faster and less expensive than other shops. I’ve been taking my cars there for 18 years. Sometimes I try somewhere else because they don’t usually answer the phone and can take more than a day to return a call: it’s because they are always busy because they offer offer better service at a better price than anywhere else, once you do get in. Gene’s just replaced my catalytic converter for 1/3 the quote of another shop, and within a day. They are the best.

Sep 18, 2024 · Elaine Starkebaum

I appreciate the honesty of Gene’s Autoworx. Their prices seem to be about average but the way they have treated us is what keeps us coming back. Just one example, I took my truck in to have the brakes replaced. They called me and said that the brakes looked fine. They were not going to charge me for something that I did not need. I ended up still wanting the rotors replaced so I went ahead and got a brake job done and left feeling good about the whole thing. I would recommend them to anyone looking for a mechanic.

Aug 09, 2024 · Glen Foulk

After taking my car here for over a year. Gene is not the owner. Im only talking about my experiences. I don’t bring down companies. Sadly, my personal experience with taking my car there was not great with the new owners. $2,305.89 worth of work after going there twice in one week and I still need a whole brand new AC kit after their work and front struts and sway bars links and replace Engine motor mount to stop the rattling. I personally changed my struts and sway bars links with my brother, you can watch a YouTube video and you can do it. I only found out what was truly wrong with my car from the Toyota dealership and Eminent Total Car Care. I only needed a brand new AC kit, front struts and sway bar links and replace engine mounts. I’m leaving this for people like me that read reviews before they pick shops and needs to have their car diagnosed correctly. This shop tried to do a bandaid fix on my car and don’t fully diagnose it correctly. I would’ve had to keep coming back and spending more money over and over so to save you from what I went through I recommend you to take your car to get a diagnosis from the company (Eminent Total Car Care) in Tempe

Aug 31, 2024 · Malik Mason

These guys are great! We moved our fleet vehicles to them (and our personal vehicles). Honest, no question of their integrity and pricing is on point. Highly recommend using them for anything mechanic related.

Jul 25, 2024 · Scott Wahrer

Exceptionally good work!!! I am very happy and satisfied with their work. I went to them a month back as the engine mounts on my Hyundai Elantra had collapsed. They quoted me a price that was not too bad especially in comparison to other auto body shops in the area. The most important thing however was that they first inspected each engine mount individually and determined that only one of the three mounts in my car needed replacing. I was actually very impressed with their honesty since they could have easily convinced me that all three needed to be replaced and I would have had no option but to comply. I think this level of honesty and sincerity with respect to both their quality of work and repair costs is what sets Genes Auto Worx apart from other auto repair shops in Tempe. Its been a month since I got my car back and it has been running smoothly without any weird noises/vibrations that were present earlier due to the collapsed mounts. My only regret is that I did not discover Genes Auto Worx any sooner than I did!!!

Mar 12, 2025 · Jude Pereira

I'm lucky to have been referred to this repair shop. This will be my go to place. I feel this is the most honest repair shop I've ever been to. That is the most important thing to find. A business with honesty and integrity. They fixed a small problem for me and didn't charge me anything. Very professional and courteous. Thank you Gene's Auto Worx.

Feb 25, 2025 · Al Ortiz

Great First Time Experience Going to Gene's for the first time was a great experience with one of our trucks from our fleet. Korbin was great to work with and great communication! They were honest on what was or wasn't needed. Will definitely be back in the future! Thank you! -Stout Roofing

Feb 25, 2025 · Krystal Beseth