Gabrielli Ford Trk Sls & Serv Service

(4 reviews)

Auto Repair StationsNew YorkSuffolk CountyMedfordHorseblock Road

Suffolk County . New York

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Business hours are not available at the moment

Gabrielli Ford Trk Sls & Serv Service Introduce

Within the expansive category of "Auto Repair Stations," Gabrielli Ford Trk Sls & Serv Service carves out a highly specialized and essential niche: comprehensive sales, service, and maintenance for Ford commercial trucks and vans. This is not a typical repair shop for passenger cars; instead, it's a dedicated facility geared towards keeping businesses and municipalities on the road by ensuring their Ford work vehicles, from pickups and cutaways to medium and heavy-duty trucks, operate at peak performance. Gabrielli Truck Sales, the parent entity, boasts a long history, serving the Tri-State Area for nearly six decades, with over 20 locations and three dedicated Ford Commercial Vehicle Centers.

Prominent locations for Gabrielli Ford Trk Sls & Serv Service include 3200 Horseblock Road, Medford, NY 11763, and 401 Old Gate Lane, Milford, CT 06460. These facilities are designed to support the rigorous demands of commercial fleets and independent operators. Their service departments typically operate with extended hours to minimize downtime for businesses. For instance, the Queens, NY location (a Gabrielli Truck Sales hub) has service hours from Monday to Friday, 7:00 AM to 10:00 PM, and Saturday from 7:30 AM to 3:30 PM, with Sundays closed. This reflects a deep understanding of the commercial trucking industry's need for accessible and rapid service.

Environment and Customer Experience

The environment at Gabrielli Ford Trk Sls & Serv Service is highly professional and purpose-built for servicing large commercial vehicles. Customers can expect a large, well-organized service bay area equipped with specialized lifts, diagnostic tools, and equipment necessary for handling heavy-duty trucks. The focus is on efficiency and getting commercial vehicles back into operation as quickly as possible, recognizing that "a truck that's down isn't making you money."

The customer experience is tailored to the needs of commercial clients. This means a strong emphasis on expert advice, rapid diagnostics, and transparent communication. Customers typically interact with service advisors who understand the complexities of commercial vehicle issues and can provide clear explanations of necessary repairs and estimated timelines. While reviews specifically for "Gabrielli Ford Trk Sls & Serv Service" are not widely available as standalone entities on general review platforms, the broader Gabrielli Truck Sales brand is known for its commitment to customer support. This implies a service experience focused on:

  • Professionalism: Highly trained and certified technicians.
  • Efficiency: Streamlined processes to minimize downtime.
  • Reliability: Consistent quality of repairs.
  • Support: Offering extensive customer support services that add value.
The fact that Gabrielli's service departments are staffed with certified factory-trained technicians for all major powertrain component manufacturers (including Ford, Detroit Diesel, Caterpillar, Cummins, etc.) speaks to a high level of expertise and a commitment to quality service for complex commercial vehicles.

Services Offered

As a specialized "Auto Repair Station" for Ford commercial vehicles, Gabrielli Ford Trk Sls & Serv Service offers a comprehensive array of services designed to address every aspect of truck maintenance and repair. Their offerings go far beyond what a typical passenger car mechanic would handle:

  • Routine Maintenance: This includes standard services like oil changes, fluid checks, filter replacements, and preventative maintenance tailored for the demanding use of commercial trucks.
  • Engine Diagnostics and Repair: Specialized diagnostics for diesel and gasoline engines, including complex issues related to the powertrain, fuel systems, and emissions. This covers Ford's range of commercial truck engines, including Power Stroke diesel engines.
  • Transmission Service and Repair: Expertise in servicing and repairing heavy-duty transmissions, including Ford's TorqShift® HD 10-Speed Automatic Double Overdrive Transmission.
  • Brake System Repair: Comprehensive brake services, crucial for the safety and stopping power of large trucks, including air brake systems common on medium and heavy-duty vehicles.
  • Suspension and Steering Systems: Repair and maintenance of robust suspension and steering components designed for heavy loads and continuous operation.
  • Electrical System Diagnostics and Repair: Addressing complex electrical issues, including those related to vehicle lighting, onboard computers, and advanced electronic systems.
  • After-Hours Roadside Assistance: A critical service for commercial fleets, ensuring help is available around the clock to minimize operational disruptions.
  • Collision Repairs: Many Gabrielli locations, including some that handle Ford trucks, offer full-service body shop capabilities to repair damage from accidents.
  • Parts Department: A dedicated parts department ensures quick access to genuine Ford OEM (Original Equipment Manufacturer) parts, which are essential for maintaining vehicle integrity and warranty. They also stock parts for various other commercial truck brands they sell.
  • Commercial Vehicle Inspections: Performing various inspections required for commercial vehicle compliance and safety.
  • Custom Accessories Installation: For some commercial clients, the installation of custom accessories or upfits may also be part of their service offerings.
  • Ford Pro Integration: As a Ford Commercial Vehicle Center, they are likely integrated with Ford Pro services, offering a suite of tools, software, and connected services to help businesses manage their fleets, including telematics and vehicle health monitoring.

This extensive service menu highlights their capability to be a true partner for any business operating Ford commercial vehicles.

Features and Unique Selling Propositions

Gabrielli Ford Trk Sls & Serv Service distinguishes itself through several key features tailored to the commercial vehicle sector:

  • Factory-Certified Technicians: Their service departments are staffed with technicians who are factory-trained and certified by Ford and other major powertrain component manufacturers (Detroit Diesel, Caterpillar, Cummins, Eaton, Meritor, Hino, Isuzu, Volvo, Mack). This ensures a high level of expertise in diagnosing and repairing complex commercial vehicle issues.
  • Specialization in Commercial Vehicles: Unlike general repair shops, their singular focus on commercial trucks means they have the specialized equipment, tools, and knowledge to handle the unique demands of these vehicles.
  • Genuine OEM Parts: Access to a comprehensive inventory of genuine Ford OEM parts ensures that repairs are performed with components designed specifically for the vehicle, maintaining performance, reliability, and warranty coverage.
  • Minimizing Downtime: Their extended service hours, after-hours assistance, and efficient service processes are all geared towards minimizing vehicle downtime, which directly impacts a business's profitability.
  • Comprehensive Commercial Solutions: Beyond service, they offer new and used Ford commercial truck sales, truck rentals, and leasing, making them a full-lifecycle partner for businesses.
  • Strong Relationship with Ford: Their participation in the Ford Commercial Solutions program and long-term relationship with Ford provides them with unique access to technical information and support, enhancing their service capabilities.
  • Family-Owned and Operated: The Gabrielli Truck Sales brand emphasizes its family-owned heritage, suggesting a commitment to long-term relationships and customer care built on trust and reliability.
  • Roadside Assistance: The availability of roadside assistance is a crucial feature for commercial trucks, providing immediate support when unforeseen breakdowns occur.
Promotional Information

Promotional efforts by Gabrielli Ford Trk Sls & Serv Service and the broader Gabrielli Truck Sales network are typically focused on demonstrating value and support to commercial clients. While specific, short-term promotional offers might vary, common themes in their promotional strategies include:

  • Fleet Service Programs: Offering tailored maintenance programs and discounts for businesses with multiple vehicles, emphasizing cost savings and efficiency for fleet management.
  • Special Financing and Leasing Options: For new truck purchases, they highlight flexible finance and lease options to make vehicle acquisition more accessible for businesses.
  • Parts Specials: Regular promotions on genuine Ford parts and accessories, encouraging customers to use OEM components for maintenance and repairs.
  • Service Discounts: While not always explicitly detailed, they would likely offer competitive pricing or packages for common services like preventative maintenance inspections, oil changes, or brake services.
  • Emphasis on Warranty Coverage: Promoting Ford's robust warranties on new trucks and Gabrielli's own commitment to supporting those warranties through their certified service.
  • Ford Pro Benefits: Highlighting the advantages of Ford Pro services, which can include telematics, vehicle health alerts, and integrated software solutions designed to optimize fleet operations and reduce costs. Ford also offers "Complimentary Mobile Service" for some services that can be done remotely.
  • Customer Testimonials and Success Stories: Often, businesses in the commercial sector leverage positive client experiences to demonstrate their reliability and expertise in keeping businesses running efficiently.

Their overall promotional message revolves around being a dependable partner that understands the unique needs of commercial vehicle owners, providing not just repairs, but comprehensive solutions to minimize downtime and maximize productivity. The emphasis on being "Built Ford Tough" and Gabrielli's role in "Keeping Your Ford Tough" resonates strongly with their target audience.

In conclusion, Gabrielli Ford Trk Sls & Serv Service, as a specialized "Auto Repair Station" within the Gabrielli Truck Sales family, is an indispensable resource for businesses and individuals operating Ford commercial trucks and vans. Their deep expertise, state-of-the-art facilities, comprehensive service offerings, commitment to minimizing downtime, and strong focus on genuine Ford parts and factory-certified technicians make them a premier choice for ensuring the longevity and performance of vital commercial vehicles in the New York and Connecticut regions.

Gabrielli Ford Trk Sls & Serv Service Location

Gabrielli Ford Trk Sls & Serv Service Customer Reviews

I really love their website, Easy to create a profile and apply for career/ Job directly online. Short and objective, easy to upoload your documents like Resume, Cover letter, diplomas.etc. Congrats for the Ford IT team, keep on improving your website make all step easy as possible.

Jul 08, 2020 · Santos Panzo

I really love their website, Easy to create a profile and apply for career/ Job directly online. Short and objective, easy to upoload your documents like Resume, Cover letter, diplomas.etc. Congrats for the Ford IT team, keep on improving your website make all step easy as possible.

Jul 08, 2020 · Santos Panzo

Still after all these years still the best around little pricey but well worth it

Sep 23, 2020 · ricky bou

Still after all these years still the best around little pricey but well worth it

Sep 23, 2020 · ricky bou

Too much expensive

Aug 14, 2023 · Khusan Mamatkulov

Too much expensive

Aug 14, 2023 · Khusan Mamatkulov

Jun 22, 2019 · 陈嘉艺

Jun 22, 2019 · 陈嘉艺