Freed Auto

Freed Auto ico

(139 reviews)

Auto Repair StationsMichiganCalhoun CountyBattle CreekWest Michigan Avenue

Calhoun County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 269-753-1004
  • freed-auto-inc.business.site
  • 1860 W Michigan Ave, Battle Creek, MI 49037, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Freed Auto Introduce

Welcome to the detailed introduction of Freed Auto, an outstanding establishment within the Auto Repair Stations category, located at 1860 W Michigan Ave, Battle Creek, MI 49037, USA. Based on the enthusiastic and detailed reviews from real customers, Freed Auto is not just an auto parts store but a full-fledged auto repair service center that prioritizes speed, honesty, quality, and exceptional customer care. The testimonials paint a picture of a garage that goes above and beyond to ensure customer satisfaction, making them a top choice for automotive needs in the Battle Creek area.

While the provided customer reviews do not explicitly describe the physical environment of Freed Auto, we can infer several positive aspects based on the service experiences. The mention of getting a car "right in" and fixed within two hours suggests an efficient and well-organized service bay area capable of handling repairs promptly. The fact that they didn't "try to over fix" the car indicates a focus on necessary repairs, implying a transparent and trustworthy approach within their workspace. The welcoming attitude towards a fussing toddler and a small dog suggests a customer-friendly and relaxed atmosphere in the reception or waiting area, if one exists. Overall, the environment seems to be one where efficiency and customer comfort are prioritized, even if specific details about the décor or amenities are not provided.

The services offered at Freed Auto are clearly comprehensive, extending beyond just selling auto parts. The first review details a same-day service where a car was diagnosed, repaired, and running great within a remarkably short timeframe of two hours. This indicates their capability in handling general auto repairs efficiently. The emphasis on not over-fixing the vehicle suggests an honest diagnostic process and a commitment to only addressing the necessary issues. The second review highlights their expertise in tackling more complex problems, such as a heater blend door issue in a 2016 Equinox. This type of repair is known for its significant labor involvement, and the reviewer praises Freed Auto for handling unexpected complications in a "phenomenal and professional manner," ultimately resulting in a fully functional heater/AC system. This demonstrates their ability to handle both routine and more intricate automotive repairs.

Several key features of Freed Auto emerge strongly from the customer reviews. Firstly, their fast and efficient service is a significant advantage, as demonstrated by the two-hour turnaround for one customer. Secondly, their honesty and integrity in diagnosing and repairing vehicles, avoiding unnecessary work, builds trust with their clientele. Thirdly, their pricing is described as "more than reasonable," indicating fair and competitive rates for their services. Fourthly, the staff is consistently praised for being super friendly and informative, creating a positive and comfortable experience for customers. Their accommodating attitude towards children and pets further underscores their exceptional customer service. Finally, their ability to handle complex repairs, like the heater blend door issue, with professionalism and expertise highlights their high-quality workmanship.

Currently, there is no specific promotional information available for Freed Auto based on the provided data. However, the overwhelmingly positive word-of-mouth generated by their exceptional service acts as a powerful form of organic promotion. In a community like Battle Creek, such glowing testimonials can be incredibly effective in attracting new customers. The experiences shared by these satisfied customers speak volumes about the value and quality that Freed Auto provides.

For local users in Battle Creek, MI, Freed Auto presents itself as an exceptional choice within the Auto Repair Stations category. The combination of fast service, honest repairs, fair pricing, and a friendly, accommodating staff makes them a standout option for all your automotive needs. Whether you require a quick fix, routine maintenance, or more complex repairs like heating and AC issues, Freed Auto appears to have the expertise and the customer-focused approach to deliver outstanding results. The high level of satisfaction expressed by the reviewers suggests that you can trust Freed Auto to provide reliable and trustworthy service without unnecessary upselling.

To learn more about the specific services offered by Freed Auto or to schedule an appointment, local users are encouraged to contact them directly at (269) 753-1004 or +1 269-753-1004. Visiting their location at 1860 W Michigan Ave, Battle Creek, MI 49037, USA, would also provide an opportunity to experience their welcoming atmosphere firsthand and discuss your vehicle's needs with their knowledgeable team. In conclusion, based on the enthusiastic customer reviews, Freed Auto is a top-tier Auto Repair Station in Battle Creek that excels in providing fast, honest, and high-quality automotive services with a genuinely friendly and customer-oriented approach, making them a highly recommended choice for local residents.

Freed Auto Photos

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Freed Auto Location

Freed Auto Customer Reviews

Absolutely the best! They got me right in fixed my car within 2 hours...it runs great, they didn't try to over fix my car .. the price was more than reasonable...they were super friendly and informative, didn't mind my 1 year old grandson fussing or my little dog...and as a free bonus they were all pretty damn good looking men...!

Mar 04, 2025 · Rebeca Sharp

The crew at Freed Automotive Battle Creek location is amazing!!! I had a 2016 Equinox with a heater blend door issue. Replacing this part is not an easy task due to the amount of labor involved. There was some hiccups along the way, creating more labor, they handled them in a phenomenal and professional manner. End result, great working heater/AC, and a very satisfied customer. Y'all absolutely ROCK!!! Time to celebrate, "It's 5:00 somewhere" 😜😜

Feb 21, 2025 · Dennis Janes

They are a good group of people until they have to keep fixing their own mistakes. They get mad at you and push back your car, so you wait 3+ months and will cuss you out over you asking what's going on with your vehicle; like you had no right to ask all because they did something without asking and complained about not getting paid. I was tired of it not getting fixed so took it to a dealership and the dealership, unfortunately confirmed that they didn't put the part in right each time because it was the same issue each time.

Feb 27, 2025 · Lost Bois

I don’t often share public reviews but the kindness and experience I had at Freed Auto deserves one. As a young woman, you’re often warned of how people will take advantage of your lack of knowledge- especially in automotive. Freed is NOT one of those places. I called to explain a really simple problem I was having with a bolt, and Tim told me to bring it right up. Jason ended up being the one in the shop when I arrived, and said the exact same thing; no problem! He literally stopped what he was doing to help me fix it. Although it only took 5-10 minutes, and a couple tools - Jason went out of his way to make sure I left with working wipers right before the next winter storm. Which really stood for a lot more than a simple easy fix, even if that’s all it was to him at the time. Not many people, especially businesses, in this economy will remember their humanity but this family does. If you need work done and they can do it, I urge you to use them as your mechanic. Support your locals. They will be my #1 stop anytime I have any repairs or work done.

Dec 12, 2024 · Shelby Hoffmann

Alex and his team do a fantastic job! Brought in my Mazda 6 with the LOUDEST exhaust issue and got it back dead silent. Very reasonable pricing and honest work, much appreciated. Will be back!

Nov 21, 2024 · Kelly Rogers