Freddie's Domestic & Import Auto Service

Freddie's Domestic & Import Auto Service ico

(44 reviews)

Auto Repair StationsCaliforniaSan Diego CountyPowayPoway Road

San Diego County . California

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 858-748-3284
  • www.freddiesautopoway.com
  • 13919 Poway Rd, Poway, CA 92064, USA

Operating Hours

Business hours are not available at the moment

Freddie's Domestic & Import Auto Service Introduce

For local users seeking comprehensive and trustworthy automotive care, **Freddie's Domestic & Import Auto Service** stands as a highly-regarded establishment within the Auto Repair Stations category. As its name suggests, this auto repair shop prides itself on its ability to expertly service a wide array of vehicles, ranging from common domestic models to specialized import cars. Their commitment to quality, honesty, and customer satisfaction has garnered them a strong reputation in the community, making them a go-to destination for various automotive needs.

Environment and Atmosphere

The environment at Freddie's Domestic & Import Auto Service typically reflects a well-organized and professional auto repair facility. Customers can expect a clean and functional shop area, equipped with the necessary tools and technology to handle modern vehicle diagnostics and repairs. The waiting area, while practical, is designed to be comfortable for customers. Reviews often highlight a friendly and welcoming atmosphere, suggesting that staff members are approachable and willing to explain services in an understandable manner. There's a strong emphasis on transparency, with technicians taking the time to communicate findings and repair plans clearly. The overall impression is one of a reliable, family-oriented business that values its customers and their vehicles. Some testimonials even mention an office mascot, "Frito the rooster," which adds a unique and memorable touch to the shop's personality, contributing to a relaxed and friendly vibe despite the serious nature of auto repair.

Services Offered

As a full-service auto repair shop falling under the Auto Repair Stations category, Freddie's Domestic & Import Auto Service provides an extensive range of maintenance and repair services for both domestic and imported vehicles. Their offerings are designed to cover nearly every aspect of automotive care, ensuring that customers can rely on them for diverse needs. Key services typically include:

  • **General Auto Repair and Maintenance:** This encompasses routine services such as oil changes (including for larger trucks like F450s), fluid checks and flushes, tire rotations, and comprehensive vehicle inspections to identify potential issues early.
  • **Brake Services:** Complete brake system diagnostics, repair, and replacement, including brake pads, rotors, calipers, and brake fluid services, ensuring optimal stopping power and safety.
  • **AC Repair:** Diagnosis and repair of automotive air conditioning systems, from refrigerant leaks to compressor failures, ensuring comfortable driving in all seasons.
  • **Electrical Repair:** Addressing complex electrical issues, including battery testing and replacement, starter and alternator repair, fixing faulty wiring, and resolving electronic component malfunctions.
  • **Engine Repair and Diagnostics:** Comprehensive engine diagnostics using state-of-the-art tools to pinpoint issues, followed by minor tune-ups, major overhauls, and general engine repair to ensure peak performance.
  • **Transmission Repair:** Services ranging from fluid flushes to more complex transmission diagnostics and repairs, ensuring smooth gear shifting and vehicle operation.
  • **Suspension Repair:** Diagnosis and repair of suspension components such as shocks, struts, control arms, and steering systems, addressing issues like vibrations, unstable handling, and uneven tire wear.
  • **Smog Checks:** Many reviews indicate they offer smog inspections, likely including general smog checks and potentially STAR-certified smog checks, crucial for vehicle registration compliance.
  • **Pre-Purchase Inspections:** Providing thorough inspections for individuals considering buying a used vehicle, offering peace of mind by identifying any underlying mechanical issues.
  • **Check Engine Light Diagnostics:** Utilizing advanced diagnostic tools to accurately interpret check engine light codes and identify the root cause of the warning, providing clear explanations to the customer.

The ability to service both domestic and import vehicles, often leveraging specialized knowledge and tools for each, makes Freddie's a versatile choice for a broad customer base.

Features of Freddie's Domestic & Import Auto Service

Freddie's Domestic & Import Auto Service distinguishes itself through several key features that contribute to its strong customer loyalty and positive reputation:

  • **Honesty and Integrity:** Repeatedly cited in customer testimonials, the shop's commitment to honesty and fair dealings is a paramount feature. They are known for providing accurate diagnoses, avoiding unnecessary repairs, and offering transparent pricing with precise estimates before any work begins.
  • **Expert and Certified Technicians:** The team comprises experienced and often ASE-certified technicians who possess in-depth knowledge across a wide range of vehicle makes and models. Their expertise ensures high-quality repairs and reliable service.
  • **Broad Vehicle Compatibility:** The ability to service both domestic (e.g., Ford, Chevrolet, Dodge) and import (e.g., Honda, Toyota, Mazda, European brands) vehicles means customers don't need to seek out different shops for different cars in their household.
  • **Customer-Focused Approach:** Reviews consistently praise their exceptional customer service, emphasizing good communication, friendly interactions, and a willingness to explain complex automotive issues in a clear and understandable manner. They prioritize making customers feel like "family."
  • **Efficiency and Timeliness:** While specific wait times can vary, the shop is often noted for its relatively fast service, particularly for routine maintenance like oil changes and smog checks, with accurate estimations provided to customers.
  • **Diagnostic Prowess:** They utilize state-of-the-art diagnostic tools and equipment to accurately pinpoint vehicle problems, leading to effective and efficient repairs the first time.
  • **Community Trust:** Having served the local area for years, Freddie's has built a loyal customer base and is frequently recommended by word-of-mouth, indicating a deep level of trust within the community.

Promotional Information

While specific, real-time promotional offers for Freddie's Domestic & Import Auto Service would best be confirmed directly with the shop, auto repair facilities often employ various strategies to attract and retain customers. Based on typical industry practices and general information, potential promotional activities might include:

  • **Seasonal Maintenance Specials:** Offering discounts on services like AC recharges in summer, or brake inspections and tire checks before winter.
  • **Oil Change Deals:** Competitive pricing or special packages on oil changes, often paired with a multi-point inspection. Some testimonials mention very competitive pricing for oil changes and smog.
  • **First-Time Customer Discounts:** A small discount for new customers to encourage them to experience the quality of service.
  • **Online Coupons or Website Specials:** Promoting deals directly on their website or through local online coupon platforms.
  • **Referral Programs:** Incentives for existing customers who refer new clients to the shop, leveraging their strong reputation.
  • **Package Deals:** Offering discounted rates when multiple services are bundled together, such as an oil change with a tire rotation.
  • **Free Diagnostic Checks (in certain cases):** Some repair shops, particularly those emphasizing honesty, might offer free basic diagnostic checks for certain issues, especially if the repair is then done at their facility. Reviews specifically mention free diagnosis even when directing customers to a dealership for recall issues.
  • **Loyalty Programs:** Implementing a system to reward repeat customers with discounts or exclusive offers.

To take advantage of any current promotions, local users are highly encouraged to visit Freddie's Domestic & Import Auto Service's official website, call them directly, or check local community boards and directories. This ensures access to the most up-to-date and accurate information regarding their services and any special offers that might be available, reinforcing their commitment to providing value alongside their high-quality automotive care.

Freddie's Domestic & Import Auto Service Photos

Freddie's Domestic & Import Auto Service 0
Freddie's Domestic & Import Auto Service 1
Freddie's Domestic & Import Auto Service 2

Freddie's Domestic & Import Auto Service Location

Freddie's Domestic & Import Auto Service Customer Reviews

Great 👍 people good workers 👏 they did a big job on my truck and kept me informed on the progress and work and found a couple things I may want to give attention to since we were already there. They did a great job on all the work, im extremely happy that they got my truck back on the road so quickly and it starts & runs better then ever 💪

May 15, 2025 · joseph zimmerman

I've taken my truck to Freddie's twice now and I'm very pleased with the quality of work , pricing and how quickly I was able to get back to working on the Prayer Mtn. Awesome staff reliable and trustworthy. Thank you Freddie's

May 18, 2025 · Tom

I’m sure they’re great with general maintenance. But I told them I most likely had issues with wiring around my alternator. They said they don’t do wiring and that they send it to someone else if that’s the case. Next day they called to tell me I needed a new alternator. Fine I paid the 492$ for the alternator. Then put a new battery on like they said. Next day my car dies again in traffic on the freeway 🤣 I find a way to another mechanic, they put a fresh ring terminal on the wires for the alternator. A $7 job… and my car runs like a champ now. They could’ve just been honest and checked my wires instead of leaving me almost $500 short stranded in the highway with my kids in the car. New alternator was definitely not needed.

Sep 29, 2024 · Jonathan Foreman

I had a pleasant surprise when I brought my car in for brakes. They had done my front brakes last year and I had a little rubbing sound recently so I figured I’d need new brakes or pads, at a minimum. I had my son-in-law pick me up, and I waited at his house for what I assumed would be bad news. Josh called to let me know that they could find nothing wrong with either the front or rear brakes, at least nothing that required immediate repair. When I went in to pick my car up, they reassured me it was safe to drive and I could check back in about six months. The only charge was the $70 inspection fee which I was told about upfront. This is the second time I’ve taken my car there and I’ve always had a good experience. Thanks, Fredy and Josh!

Mar 08, 2024 · Kendra Gaines

Freddie has always taken care of my family when we were growing up in Rancho penasquitos and I recently moved back home with my kids and wife. So happy to have Freddie still fixing the family vehicles and knowing my wife and kids are in good care! Highly recommended! Recently fixed my work truck and my did some basic maintenance in the family 4Runner. Great prices and amazing service.

Jan 16, 2024 · David Cook