Fleet Farm Auto Service Center

Welcome to Fleet Farm Auto Service Center, located at 3110 Eastern Ave, Plymouth, WI 53073, USA. As part of the Fleet Farm retail chain, this service center operates within the Auto Repair Stations category, providing a range of automotive services and potentially offering related goods. You can contact them at (920) 893-5115 or their mobile number +1 920-893-5115 for inquiries about their services, scheduling appointments, or for more information.

The Fleet Farm Auto Service Center is likely situated within or adjacent to the larger Fleet Farm retail store in Plymouth. The environment would typically include service bays equipped for various automotive maintenance and repair tasks, as well as a customer service counter for interactions, scheduling, and payment. Customers might also have access to the broader retail store's amenities while waiting for their vehicle to be serviced.

Based on the limited customer feedback available, Fleet Farm Auto Service Center appears to offer services such as tire installation and oil changes. One review mentions that the car purchased had new tires installed at this location in November 2023. Another review specifically mentions being able to schedule an oil change, even after an initial callback. This suggests that basic maintenance services are part of their offerings.

One of the features highlighted in a positive review is "flawless" customer service in certain aspects. The reviewer specifically mentions a smooth and quick return process for a previously purchased item and the ability to schedule an oil change efficiently. This indicates a potential strength in their front-end customer interactions and administrative processes.

However, it's crucial to consider the negative feedback provided in another review. This customer experienced an issue with a sensor fault on tires that were reportedly newly installed at this location. The point of contention was the warranty coverage, which was apparently deemed non-transferable to the new owner of the vehicle. The customer expressed dissatisfaction with the lack of assistance from a staff member named Lucas, who reportedly did not attempt to find a solution beyond stating the warranty policy. This raises concerns about the flexibility in handling post-service issues and the level of problem-solving offered to customers facing potential consequences of prior work done at the center.

The contrasting reviews present a mixed picture. On one hand, there is praise for efficient customer service in areas like returns and appointment scheduling. On the other hand, there is significant dissatisfaction regarding the handling of a potential issue related to a service performed (tire installation) and the limitations of warranty transfer. This suggests that while some aspects of their service might be efficient and customer-friendly, there could be limitations or rigid policies regarding post-service support and warranty claims.

The positive review also mentions that the associated Fleet Farm store is "always in stock for hardware," which, while not directly related to the auto service center, might be a convenience for customers who need to pick up other items while their vehicle is being serviced.

Promotional information is not available within the provided text. Therefore, we cannot comment on any current discounts, special offers, or loyalty programs that Fleet Farm Auto Service Center in Plymouth might be running. To learn about any potential promotions, it would be best to contact them directly via phone or visit their location.

In conclusion, Fleet Farm Auto Service Center in Plymouth offers automotive services such as tire installation and oil changes. While some customers have experienced "flawless" customer service in areas like returns and scheduling, there are also concerns raised about the handling of post-service issues and warranty limitations. Local users considering this service center should be aware of these contrasting experiences. It might be prudent to inquire specifically about warranty terms and post-service support policies before committing to their services, especially for significant work like tire replacements.

For local residents of Plymouth, WI, Fleet Farm Auto Service Center at 3110 Eastern Ave provides a convenient option for certain automotive needs. The positive feedback regarding efficient customer service for returns and appointment scheduling is a potential benefit. However, the negative experience concerning warranty transfer and lack of problem-solving for a potential issue with prior service is a point to consider. Contacting them directly at (920) 893-5115 to discuss your specific needs and understand their policies on warranties and post-service support may help you make an informed decision.