Fix Auto Tucson - Thoroughbred

In the expansive landscape of automotive services, finding a reliable and reputable "Auto Repair Station" is paramount for vehicle owners. Within this crucial category, Fix Auto Tucson - Thoroughbred stands out as a leading provider of collision and auto body repair services in Tucson, Arizona. This establishment is not merely a repair shop; it represents a commitment to excellence, customer satisfaction, and the meticulous restoration of vehicles to their pre-accident condition, often exceeding expectations.

Fix Auto Tucson - Thoroughbred is located at 5133 E 22nd St, Tucson, AZ 85711, operating Monday through Thursday from 7:00 AM to 6:00 PM, and Friday from 7:00 AM to 5:30 PM, with weekends closed. The facility itself is designed to facilitate efficient and high-quality repairs. Stepping into Fix Auto Tucson - Thoroughbred, one immediately notices the professional and organized environment. The workshops are equipped with the very latest in automotive repair technology and tools, crucial for handling the complexities of modern vehicles, including those with advanced engineering and materials such as lightweight aluminum bodies and integrated sensors. The commitment to an environmentally acceptable way of working is also evident, indicating a responsible approach to operations. The overall ambiance is one of competence and trustworthiness, fostering peace of mind for customers entrusting their vehicles for repair. The reception area is typically clean and welcoming, with staff ready to assist and guide customers through the repair process. This includes facilitating free estimates and assisting with insurance claims, aiming for a streamlined and hassle-free experience.

As a comprehensive "Auto Repair Station," Fix Auto Tucson - Thoroughbred offers a wide array of services specializing in collision and auto body repair. Their expertise encompasses both minor cosmetic damage and major accident restoration. Key services include:

• Collision Repair: This is their core service, addressing damage from various types of accidents. Their skilled technicians are adept at handling everything from fender benders to extensive structural damage, ensuring the vehicle is repaired to factory specifications.
• Fender Repair: Specializing in the repair and replacement of fenders, regardless of whether they are constructed of metal, aluminum, or composite materials, ensuring a factory-matched finish.
• Dent Repair: From small dings to larger dents, their technicians utilize advanced techniques, including paintless dent repair (PDR) where applicable, to restore the vehicle's aesthetic appeal without the need for extensive bodywork or fillers.
• Paint Repair: Addressing scratches, chips, and faded paint, Fix Auto Tucson - Thoroughbred offers comprehensive paint repair services that aim to seamlessly match the existing finish, making the vehicle look as good as new.
• Windshield Repair and Replacement: Recognizing that auto accidents often result in glass damage, they provide efficient and quick glass and windshield repair and replacement services.
• Bumper Repair: Expert assessment and repair of bumper damage, outlining options and getting the job done efficiently to get the vehicle back on the road.

Beyond these specific repairs, the center offers additional services such as complete vehicle assessment and repair planning, quality control, and post-repair testing, ensuring that every aspect of the repair meets stringent standards. They also offer convenience services like free pick-up and delivery, and can assist with arranging rental cars for customers.

Several features distinguish Fix Auto Tucson - Thoroughbred as a top-tier "Auto Repair Station":

• OEM Certifications: A significant differentiator is their commitment to OEM (Original Equipment Manufacturer) procedures and certifications. Notably, Fix Auto Tucson - Thoroughbred is a Tesla-certified collision center, meaning their factory-trained technicians use genuine Tesla parts and adhere to approved repair protocols. This ensures that Tesla vehicles are restored to the manufacturer's exact standards, preserving their performance, safety, and value. They also hold certifications for other leading brands like Nissan, FCA Mopar, Infiniti, Hyundai, Kia, and GM, reflecting their broad expertise and adherence to manufacturer guidelines.
• I-CAR Gold Class Designation: The facility has been designated Gold Class by I-CAR, a leading educational and training resource for the auto repair industry. This designation signifies that their technicians possess the highest level of training and expertise, staying abreast of modern technological advancements in vehicle repair. All Fix Auto technicians are required to undergo annual training and are welding-certified.
• Limited Lifetime Warranty: Fix Auto Tucson - Thoroughbred stands behind its workmanship with a limited lifetime warranty on all repairs performed. This warranty is honored across the extensive Fix Auto network, providing customers with peace of mind and demonstrating the company's confidence in the quality of its repairs. The paint is specifically guaranteed never to crack, peel, or fade.
• Customer-Centric Service: The facility prides itself on its transparent and customer-centric service. They offer initial estimates, provide regular status updates via text messages and emails, and assist with insurance claims processing, working with all insurance companies to facilitate a smooth repair process. Testimonials frequently highlight the friendly, knowledgeable, and professional staff who go above and beyond to ensure customer satisfaction.
• Advanced Technology: They utilize cutting-edge technology for diagnostics and repairs, including fully computerized Audatex and Mitchell estimation procedures, which provide an audit trail for effective monitoring and customer satisfaction.
• Veteran-Owned Business: The owner, Ian Morton, is a U.S. Army veteran, contributing to a sense of community and dedication.

Fix Auto Tucson - Thoroughbred actively promotes its services and offers various benefits to its customers within the "Auto Repair Stations" category:

• Free Estimates: Customers can easily obtain a free estimate by visiting the collision center or by submitting photos of their vehicle's damage through their website for a quick online quote. This transparent approach helps customers understand the scope and cost of repairs upfront.
• Easy Pay Program: They offer an "EASY PAY Program" which allows customers 90 days to pay, similar to a "same as cash" option. This can be particularly helpful for deductibles or for those paying out-of-pocket for repairs.
• Convenience Services: The facility provides free pick-up and delivery of vehicles, a service that greatly enhances customer convenience. They also make arrangements for replacement vehicles if needed, and offer an upgraded valet service upon request. All vehicles are sterilized at drop-off and delivery, with steering wheel and front seat covers used for hygiene.
• Community Engagement: As part of the Fix Auto USA network, they are involved in broader initiatives, such as honoring veterans, reflecting a commitment beyond just business operations.
• Online Appointment Scheduling: Customers can conveniently schedule appointments online, choosing a date and time that best suits their schedule.

In conclusion, Fix Auto Tucson - Thoroughbred is a highly reputable and capable "Auto Repair Station" offering comprehensive collision and auto body repair services. With a state-of-the-art facility, highly trained and certified technicians, a commitment to quality backed by a lifetime warranty, and a strong focus on customer convenience and satisfaction, they provide a reliable solution for vehicle owners in Tucson seeking expert repair work. Their dedication to industry best practices and adherence to OEM standards, particularly for advanced vehicles like Teslas, positions them as a premier choice for maintaining the safety, performance, and value of repaired vehicles.