Fitzgerald's Automotive

For residents of Troy, NY, and surrounding communities seeking reliable and customer-focused automotive services, Fitzgerald's Automotive stands as a beacon of trust and quality. Located conveniently at 634 5th Ave, Troy, NY 12182, this independent, family-owned and operated auto repair and preventive maintenance center has been serving the area since 1996. Their commitment to excellence is evident in every service they provide, ensuring your vehicle receives the utmost care.

As a prominent establishment within the "Auto Repair Stations" category, Fitzgerald's Automotive offers a comprehensive suite of services for all foreign and domestic vehicles, as well as SUVs and pickup trucks. They position themselves as a cost-effective alternative to car dealership servicing for all scheduled maintenance, promising high-quality work and unparalleled customer satisfaction.

The atmosphere at Fitzgerald's Automotive is consistently described by customers as welcoming, professional, and efficient. As a family-owned business, there's a strong emphasis on personal service and a friendly approach. Customers often highlight the feeling of being valued, not just another transaction. This welcoming environment, coupled with their transparency, contributes significantly to the positive experience and builds strong customer loyalty. The quick turnaround time for diagnostics and repairs means less waiting, allowing customers to get back on the road sooner.

Fitzgerald's Automotive is equipped with the latest technology and a team of skilled technicians to handle a wide array of automotive needs. Their services include, but are not limited to:

• Computerized Engine Diagnostics: When your "check engine light" illuminates, Fitzgerald's Automotive has the expertise and equipment to quickly and accurately diagnose the underlying issue. They are proficient in identifying and resolving problems like O2 sensor malfunctions, as evidenced by a customer who had their CRV diagnosed and repaired within minutes.
• Routine Maintenance: This covers essential services such as oil changes, tune-ups, and other factory-scheduled maintenance, crucial for maintaining your vehicle's performance and longevity.
• Brake Service: They offer a full line of brake repair, including custom brake line repair hoses and hydro boost systems, ensuring optimal stopping power and safety.
• AC Service: From diagnostics to full-line AC repair, including AC recharge, they ensure your vehicle's air conditioning system is functioning perfectly for your comfort.
• Cooling System Service: They diagnose and repair issues with radiators, radiator hoses, gaskets, and seals to prevent overheating and ensure proper engine temperature regulation.
• Diesel Repair & Performance: Specializing in diesel vehicles, they provide comprehensive repairs and performance services tailored to these specific engines.
• ADAS Alignments and Calibrations: With new Autel ADAS Equipment, Fitzgerald's Automotive has the advanced capability to perform onsite (ADAS) alignments and calibrations, a critical service for modern vehicles equipped with advanced driver-assistance systems.
• Tire Services: This includes tire replacement, installation, mounting, balancing, and TPMS resets.
• Engine and Transmission Replacement: For more extensive issues, they are capable of performing major repairs such as engine and transmission replacements.
• Body Work and Restoration: Beyond mechanical repairs, they also offer body work and restoration services, including valve jobs/engine rebuilds and lift kit installations.
• 24-Hour Towing & Transport: They provide convenient towing services, ensuring you're covered even in emergencies.
• Motorcycle Repair, Service, and Inspection: Their expertise extends beyond cars, offering specialized services for motorcycles.

Fitzgerald's Automotive is characterized by several key features that contribute to its outstanding reputation:

• Honesty and Integrity: This is a recurring theme in customer feedback. The staff, including Bill, is praised for their transparency and fairness. A remarkable example is a customer who had a diagnostic charge rescinded because the issue was resolved without the need for further analysis, demonstrating their ethical approach and commitment to only charging for necessary work. This builds immense trust and fosters long-term relationships with clients.
• Expert and Efficient Service: Customers consistently laud the speed and accuracy of their diagnoses and repairs. The ability to quickly identify and rectify problems, such as a "check engine light" issue and O2 sensor replacement in under an hour, is a testament to their technicians' skills and efficient processes.
• Family-Owned and Operated: Being a family business since 1996, Fitzgerald's Automotive offers a personalized touch often missing from larger chains. This creates a comfortable and reliable experience, where customers feel genuinely cared for and understood. They are committed to providing quality auto repairs and services, with customer satisfaction as their top priority.
• Comprehensive Capabilities: Their wide range of services, from basic oil changes to advanced ADAS calibrations and diesel repair, makes them a one-stop shop for diverse automotive needs. They also service all foreign and domestic vehicles, providing a versatile option for any car owner.

The strongest form of promotion for Fitzgerald's Automotive comes directly from their satisfied customers. The glowing reviews highlight the positive experiences, particularly emphasizing the honesty and exceptional customer service. Phrases like "Outstanding service," "highly recommend for the quality of service," and "It is this kind of service that makes anyone proud to support an establishment" are common refrains.

The dedication of individuals like Bill, who goes above and beyond to ensure customer satisfaction, reinforces the establishment's reputation for integrity. This level of service not only encourages repeat business but also generates significant word-of-mouth referrals, which are invaluable for a local business in the "Auto Repair Stations" category.

Fitzgerald's Automotive is not just a place to get your car fixed; it's a trusted partner in vehicle maintenance. Their commitment to quality, fair pricing, and outstanding customer relations makes them a highly recommended choice for anyone in Troy, NY, seeking reliable and honest automotive care. Their business hours are Monday through Friday, 8:00 AM to 5:00 PM, and they are closed on Saturdays and Sundays. For all your automotive needs, you can contact them at (518) 237-6274 or +1 518-237-6274.