First Call Towing / Express Truck Repair

For local users in and around Fremont, Indiana, First Call Towing / Express Truck Repair stands out as a comprehensive auto repair station offering a wide range of services and goods to keep your vehicles running smoothly. Located at 7210 N Baker Rd, Fremont, IN 46737, this establishment caters to both individual vehicle owners and commercial truck operators, providing essential support for everything from routine maintenance to emergency repairs.

Operating under the category of Auto Repair Stations, First Call Towing / Express Truck Repair goes beyond simply selling auto parts. They provide a holistic approach to vehicle care, integrating repair services with access to necessary components. This means that whether you're dealing with a sudden breakdown or planning preventative maintenance, you have a reliable local resource to turn to.

Based on available information, including direct contact details and valuable customer feedback, we can paint a picture of what you can expect from First Call Towing / Express Truck Repair.

Environment and Accessibility:

The physical location at 7210 N Baker Rd suggests a conveniently accessible auto repair facility in Fremont. While specific details about the shop's interior environment (e.g., waiting area, cleanliness of the service bays) are not explicitly mentioned, the positive customer reviews hint at a professional and efficient operation. The fact that they offer mobile services, as indicated by the towing and roadside assistance aspects, suggests they are equipped to handle situations both at their physical location and on the road.

Services Offered:

The name itself, "First Call Towing / Express Truck Repair," highlights two of their core service areas: towing and truck repair. However, the customer reviews suggest a broader scope of capabilities:

• Towing Services: The name explicitly mentions towing, indicating they have the equipment and personnel to safely and efficiently transport vehicles. The positive review mentioning Austin's prompt arrival and assistance with attaching a trailer and pulling a vehicle out of a hole underscores their responsiveness and capability in handling towing needs.
• Express Truck Repair: This part of their name signals a focus on providing timely repair services for trucks. This is further supported by the review detailing their assistance with a large commercial truck (a 379 Pete) that had a rear-end blowout. Their willingness to come out in adverse weather conditions and assist in moving the disabled truck speaks volumes about their commitment to serving the trucking community.
• General Auto Repair (Implied): While not explicitly stated in the name, the category "Auto Repair Stations" and the nature of truck repairs suggest they likely handle a range of general automotive repairs as well. This could include engine diagnostics, brake services, electrical repairs, and more. To confirm the full spectrum of their repair services, contacting them directly is recommended.
• Trailer Assistance: The positive review mentioning help with trailer attachment indicates they are equipped to handle issues related to trailers, which is crucial for both personal and commercial users.
• Emergency Roadside Assistance: The prompt response and on-site assistance described in the reviews point towards their availability for emergency roadside situations.

Features and Highlights:

Based on the customer testimonials, several key features and highlights of First Call Towing / Express Truck Repair emerge:

• Professionalism: David's phone manner was described as "very nice and professional," setting a positive first impression. Austin's efficient work on-site further reinforces their professional approach.
• Timeliness and Responsiveness: Austin's "awesome time" arrival highlights their commitment to responding quickly to service calls, especially in urgent situations.
• Reasonable Pricing: One customer explicitly mentioned their prices as "very reasonable," which is a significant factor for anyone seeking auto repair services.
• Excellent Work Ethic: The reviewer who experienced the rear-end blowout praised their "great work ethics," emphasizing their dedication to getting the job done right, even in challenging circumstances.
• Kindness and Courtesy: The same reviewer also described the team as "kind and courteous," highlighting their positive customer service approach beyond just the technical aspects of the repair.
• Willingness to Go the Extra Mile: Their response to the truck breakdown in "cold and miserable, icy and snowy 10 degrees" weather, including picking up the rear of the truck and setting it on a worker's trailer, showcases their dedication and willingness to handle difficult situations. The phrase "very big heart!!!" used by the customer speaks volumes about their commitment to helping those in need.

Promotional Information (Based on Customer Feedback):

While there are no explicit promotional offers mentioned in the provided information, the consistent positive feedback from customers serves as a powerful form of promotion. Key selling points that emerge from these reviews include:

• Reliable and Trustworthy Service: Customers clearly trust their expertise and ability to handle various vehicle issues effectively.
• Affordable Pricing: The mention of "reasonable price" makes them an attractive option for cost-conscious customers.
• Exceptional Customer Care: The emphasis on kindness, courtesy, and a willingness to go above and beyond suggests a customer-centric approach.
• Prompt and Efficient Service: Their quick response times, especially in emergencies, are a significant advantage.
• Expertise in Truck Repair: Their demonstrated ability to handle complex truck repairs makes them a go-to option for commercial vehicle owners.

In Conclusion:

First Call Towing / Express Truck Repair appears to be a reputable and reliable auto repair station in Fremont, Indiana. Their services extend beyond just selling auto parts, encompassing crucial towing and repair services, with a notable expertise in truck repair. The positive customer testimonials consistently highlight their professionalism, timely response, reasonable pricing, excellent work ethic, and exceptional customer service. For local users seeking a dependable partner for their auto repair and towing needs, First Call Towing / Express Truck Repair warrants strong consideration. Whether you require emergency roadside assistance, routine maintenance, or specialized truck repairs, their commitment to quality service and customer satisfaction seems to make them a valuable asset to the Fremont community.

To learn more about their specific services, inquire about current promotions, or schedule a service, you can contact them directly at (260) 527-7458 or +1 260-527-7458. Their physical address is 7210 N Baker Rd, Fremont, IN 46737, USA. We encourage you to reach out and experience their services firsthand.