Firestone Complete Auto Care

Auto Repair StationsTennesseeMontgomery CountyClarksvilleWinn Way
Montgomery County . Tennessee
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- +1 931-368-3136
- www.firestonecompleteautocare.com
- 1005 Winn Way, Clarksville, TN 37043, USA
Operating Hours
Firestone Complete Auto Care Introduce
Located conveniently at 1005 Winn Way, Clarksville, TN 37043, Firestone Complete Auto Care stands as a prominent and reliable destination for all your vehicle maintenance and repair needs. As a leading establishment within the "Auto Repair Stations" category, this Firestone location is dedicated to providing a comprehensive suite of services and quality goods to ensure your vehicle runs smoothly and safely. With a strong emphasis on customer satisfaction, transparent dealings, and efficient service, Firestone Complete Auto Care on Winn Way has established itself as a trusted partner for local users in Clarksville.
The moment you arrive at Firestone Complete Auto Care, you'll find an environment designed for efficiency and customer comfort. While specific details on the waiting area decor aren't available, Firestone locations are generally known for clean and well-maintained facilities. You can expect a professional atmosphere where skilled technicians are ready to assess your vehicle's needs. The focus here is on getting your car serviced quickly and correctly, minimizing disruption to your day. The layout is typically structured to facilitate a smooth workflow, from vehicle drop-off to pickup, ensuring a streamlined experience for every customer.
Firestone Complete Auto Care offers an extensive array of services, covering nearly every aspect of vehicle care. This includes, but is not limited to, tire sales and services, routine maintenance like oil changes, comprehensive diagnostic services, and major repairs. When it comes to tires, they offer a wide selection from various brands, including Firestone's own reputable line, along with services such as tire installation, rotation, balancing, and puncture repair. For engine health, their oil change services are thorough, ensuring your engine receives the proper lubrication and filtration it needs. They also specialize in crucial services like wheel alignment, which is vital for tire longevity and safe driving. Beyond these, you can count on them for brake services, battery checks and replacements, alternator diagnostics and repair, suspension work, and much more. Their broad range of offerings truly makes them a "complete auto care" destination, aiming to address virtually any issue your vehicle might encounter.
What truly sets this Firestone Complete Auto Care location apart are its distinctive features, highlighted by the glowing testimonials from real customers. One of the most frequently praised aspects is their honesty and integrity. As one customer gratefully shared, "I'm also incredibly grateful for their honesty as I know some places would want to take advantage of me and make unneeded recommendations." This commitment to ethical service builds significant trust, ensuring customers feel confident that they are only paying for necessary repairs and services. Another standout feature is the professionalism and politeness of their staff. Customers consistently mention how "the workers were very nice" and how staff members "patiently answered all my questions." This personable approach, combined with their technical expertise, creates a welcoming and reassuring experience for vehicle owners.
Furthermore, their efficiency and speed of service are highly valued. A customer reported waiting "about an hour" for significant work including two new tires, an alignment, and an oil change, even after making an appointment the day before. This demonstrates their ability to manage appointments effectively and complete work in a timely manner without compromising on quality. The team's ability to handle urgent situations, such as walk-ins on a Friday afternoon for critical issues like battery and alternator problems, further underscores their commitment to rapid and effective problem-solving. They are known for quickly analyzing situations, ordering parts promptly, and resolving issues "as quickly as possible." This responsiveness is a significant advantage for customers facing unexpected vehicle troubles.
While specific current promotional information for the Clarksville Firestone Complete Auto Care is not available without real-time data access, Firestone Complete Auto Care locations frequently offer various promotions to provide added value to their customers. These often include discounts on popular services such as oil changes, tire purchases (buy three get one free, or discounts on sets of four), brake service specials, and alignment packages. They also commonly provide rebates on specific tire brands or service bundles. It's always a good idea to check their official website or call them directly at (931) 368-3136 or +1 931-368-3136 before your visit to inquire about any ongoing promotions or loyalty programs that might be available. Their commitment to customer satisfaction often extends to offering competitive pricing and periodic specials to make essential vehicle maintenance more accessible and affordable for the community.
In summary, Firestone Complete Auto Care at 1005 Winn Way, Clarksville, TN, distinguishes itself as a top-tier auto repair station by combining a comprehensive range of services with exceptional customer care. Their commitment to honesty, professionalism, and efficiency, as evidenced by numerous positive customer experiences, makes them a highly recommended choice for anyone seeking reliable and trustworthy automotive service in the Clarksville area. Whether you need new tires, a routine oil change, a complex diagnostic, or an urgent repair, this Firestone location is well-equipped and ready to provide the complete auto care your vehicle deserves.
Firestone Complete Auto Care Photos
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
I want to thank Steve, Matt and everyone who took care of my daughter's car. They analyzed our situation which could have been a much greater problem , ordered both parts immediately so we didn't have to wait and did it all as quickly as possible as walk-ins on a Friday afternoon. The battery was the first issue and the alternator could've been the greater issue. Not fun and not expected but quickly resolved in a very polite and professional manner! I'm also incredibly grateful for their honesty as I know some places would want to take advantage of me and make unneeded recommendations. It's a pleasure doing business with them and I intend to be a very loyal client. I highly recommend the guys at Firestone Winn Way Clarksville TN!
Apr 18, 2025 · Felicia Long
This is my second time using Firestone for new tires and I was very happy with the service. I had a tire with a slow leak thanks to a nail, and my alignment was off and my tire quickly wore down to the threading. They also helped my fiancé by fixing our spare tire (which needed to be filled with air) so that I could get my tire to the shop. The workers were very nice and my car feels like new. Also for the amount of work I had done (2 new tires, alignment, oil change), I waited about an hour, which wasn't too bad. I made an appointment the day before and the gentleman i talked to patiently answered all my questions.
May 03, 2025 · Jessica Blaylock
I just came in for an oil change, the offered for $10 more dollars to rotate my tires, my car was completely fine before I brought it in, no noises, no problems, no lights on my dash, nothing! We drive it not even 5 miles down the road after picking it up and it’s sounds like my tires are about to fall off. Loud noises coming from my left side by the driver side. We get home after pulling over trying to not over due it and we see a bolt missing where it holds up the break caliper and it wasn’t missing before the service, we called up there and they basically said they would look at it and fix it for MORE MONEY. You’d think that when a place messes up your car they would offer to fix it for FREE. I do not recommend this place AT ALL. They had my car for a total of an hour and a half. Apparently that’s all it takes to mess up a car.
Apr 07, 2025 · Alyssa Jarvis
Had a reservation this morning 3/10/25 for the lifetime alignment, completed on the Firestone website and given a TOTAL price of $209.99 Alignment was performed and when completed, I assume male store manager told me my total was $252.93. I shook my head and stated no way am I paying that. I explained the online total when I reserved this showed my TOTAL as $209.99 (Not an estimate) He replied well the added amount is for shop supplies (brake clean, lubricant etc. I replied thats great, however those are not used on a wheel alignment and the email I have from Firestone shows my total as $209.99. I am not paying for shop supplies that was not used. He then stated well who pays for the hand cleaner. I replied are you serious? He then stated, Im not going to argue. I replied, Im not either; however according to the email from Firestone my Total is $209.99. He said we have a note on the wall that says you will be charged a certain percent for shop supplies on all repairs. I responded thats fine, however I did come to your store, inquiry about the alignment and then do it. I scheduled it online and was sent a Total amount due for the Lifetime alignment and cost is $209.99 He then stated, OK your total is $192.99 I replied, I will pay the 209.99. He said its fine your total is $192.99 I paid and asked for a receipt. He said its emailed to you. Once I get home I notice that I was actually charged $211.04 Again this is NOT what the Total cost shows. This is very misleading and untrustworthy to do a customer this way. I also have a repair shop and do heavy equipment and automotive for 30+ years and have never done some shady shit like this to customers. I dont do alignments. I have multiple vehicles with the lifetime alignment. Place is shady, untrustworthy, and will absolutely stick it to you if you dont truely know. (On a side note, I heard him tell a lady she had the wrong windshield wiper on the P/S of her vehicle. And went into some off the wall explaination. She told him its been on there for some time and works fine.)
Mar 10, 2025 · Gregory Gatewood
Stopped in for a repair of a tire with a nail. There were no vehicles in the shop and at least 2 technicians working. It still took an hour and 15 minutes. Upon checkout, I was asked if I wanted to provide my email for a receipt. I said "no". Therefore, I didn't get a receipt. I guess the $32 charge for a tire repair doesn't include a printed receipt. Overall, the experience was average. Not enough to get me to return when I am looking for a new set of tires.
Mar 05, 2025 · Michael Sax
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