Firestone Complete Auto Care

(249 reviews)

Auto Repair StationsOhioCuyahoga CountyClevelandPearl Road

Cuyahoga County . Ohio

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 440-345-3375
  • www.firestonecompleteautocare.com
  • 6874 Pearl Rd, Cleveland, OH 44130, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

Welcome to Firestone Complete Auto Care, your comprehensive local Auto Repair Station conveniently located at 6874 Pearl Rd, Cleveland, OH 44130. At Firestone Complete Auto Care, we understand the importance of keeping your vehicle running smoothly and safely. We offer a wide range of automotive services, from tire maintenance and repair to comprehensive mechanical services, all delivered by a team of helpful and knowledgeable employees. Our commitment is to provide quality workmanship, clear explanations, and efficient service to ensure your complete satisfaction. For inquiries or to schedule an appointment, please contact us at (440) 345-3375 or +1 440-345-3375.

As a well-established Auto Repair Station, Firestone Complete Auto Care in Cleveland provides a professional and customer-focused environment. Our facility is equipped to handle a variety of automotive needs, from routine maintenance to more complex repairs. We strive to create a comfortable and trustworthy atmosphere where customers feel confident in the services they receive. Our team is dedicated to explaining automotive issues clearly and providing multiple options to suit your needs and budget. We aim to be your reliable partner for all your vehicle care requirements.

Firestone Complete Auto Care offers a comprehensive suite of services, positioning us as a versatile Auto Repair Station catering to a wide range of vehicle needs. Based on the provided customer reviews and the typical offerings of Firestone Complete Auto Care centers, our services include:

  • Tire Services: This includes tire repair (such as fixing flats), tire replacement with a variety of brands and options, tire rotation, tire balancing, and wheel alignment services. As highlighted in a customer review, our team provides efficient and correct tire repairs.
  • Oil Changes and Fluid Services: Regular oil changes are crucial for engine health. We offer various oil types and ensure proper filter replacement. Additionally, we provide fluid checks and top-offs, as well as fluid flushes (coolant, brake fluid, transmission fluid, etc.).
  • Brake Services: Ensuring your vehicle's braking system is in optimal condition is paramount for safety. Our certified technicians offer brake inspections, pad and rotor replacement, caliper service, and brake fluid flushes.
  • Battery Services: We provide battery testing and replacement services to ensure your vehicle starts reliably.
  • Alignment Services: Proper wheel alignment is essential for tire longevity, fuel efficiency, and vehicle handling. We offer alignment services, including options like "lifetime alignment" as mentioned in a customer review, providing long-term value.
  • Engine Repair and Maintenance: Our skilled technicians can diagnose and repair various engine issues, as well as perform routine engine maintenance to keep your vehicle running smoothly.
  • Heating and Air Conditioning (HVAC) Services: We offer services to diagnose and repair issues with your vehicle's heating and cooling systems, ensuring your comfort in all weather conditions.
  • Steering and Suspension Services: We address issues related to steering and suspension components to ensure proper handling and a comfortable ride, including shock and strut replacements.
  • Vehicle Diagnostics: Our advanced diagnostic equipment allows us to accurately identify the cause of any warning lights or performance issues your vehicle may be experiencing.

Based on the provided customer reviews, key features of Firestone Complete Auto Care in Cleveland include:

  • Helpful and Knowledgeable Employees: Customers consistently praise the staff for their helpfulness and ability to explain automotive issues in an understandable manner.
  • Efficient and Fast Service: As noted in a review, tire repairs are often done quickly and correctly, minimizing inconvenience.
  • Comprehensive Explanations and Multiple Options: Our team takes the time to educate customers about their vehicle's needs, providing various service options with clear explanations of cost differences, without solely pushing the most expensive solutions.
  • Accommodation and Going the Extra Mile: Staff are willing to go above and beyond to ensure timely service, even asking technicians to stay past their scheduled hours to complete work.
  • Focus on Safety and Customer Understanding: The priority is not just fixing the problem but also ensuring the customer understands the issue and feels confident in the safety of their vehicle.
  • Reasonable Costs: Customers have found the pricing for services to be fair and reasonable.
  • Long-Term Value Options: The availability of options like "lifetime alignment" demonstrates a focus on providing long-term value and peace of mind for customers.

While specific promotional information is not detailed in the provided text, Firestone Complete Auto Care often offers various promotions and discounts on their services and products. These may include:

  • Tire Promotions: Discounts on specific tire brands, seasonal tire sales, or rebates.
  • Oil Change Specials: Discounted rates or package deals for oil changes and related services.
  • Brake Service Coupons: Offers on brake inspections, repairs, or replacements.
  • Alignment Specials: Discounts on wheel alignment services, potentially bundled with tire purchases.
  • Seasonal Maintenance Packages: Deals on a combination of services relevant to the current season (e.g., winter car care packages).
  • Online Coupons and Discounts: Promotions available through the Firestone Complete Auto Care website.
  • Military and First Responder Discounts: Special offers for those who serve our community.

To learn about the current promotions and special offers at the Firestone Complete Auto Care location in Cleveland, OH, we encourage you to visit their website or contact them directly at (440) 345-3375 or +1 440-345-3375. Their team will be happy to provide you with the latest information on any available discounts or deals.

The environment at Firestone Complete Auto Care in Cleveland is likely designed to be welcoming and efficient. As a national brand, Firestone Complete Auto Care centers typically maintain a professional and organized space for both customers and service operations. The positive customer feedback suggests a focus on clear communication and customer comfort throughout the service process. The willingness of the staff to explain issues and provide options indicates a transparent and trustworthy approach to auto care.

Located on Pearl Road in Cleveland, OH, Firestone Complete Auto Care is easily accessible to local residents. The provided address and phone number make it convenient to contact them for appointments or inquiries. The positive reviews highlight the dedication of the staff to ensuring customer satisfaction and providing quality auto care.

In conclusion, Firestone Complete Auto Care in Cleveland, OH, is a comprehensive Auto Repair Station known for its helpful and knowledgeable employees, efficient service, and commitment to customer understanding. Whether you need tire services, routine maintenance, or more complex repairs, their team is equipped to provide quality care at reasonable prices. The positive customer testimonials emphasize their dedication to explaining issues clearly, offering multiple solutions, and ensuring customer safety and satisfaction. We encourage you to contact them at (440) 345-3375 for all your auto care needs and experience the reliable and customer-focused service that Firestone Complete Auto Care is known for.

Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

The gentleman took very good care of my tire. Fixed it fast and the job was done right. The employees are so helpful and explaining everything so I could understand. I appreciate all that they did for me. I will definitely be back when I need their help again. Thank you!

Feb 11, 2025 · Jacqueline

Josh was beyond helpful and educated us, so we knew exactly what we needed to do and why we needed to do it. He gave us multiple options, explaining the cost differences, not only trying to sell the most expensive service. He was also very accommodating, asking the lead technician to stay past his working time to get my vehicle completed in a timely manner. Could not be happier with the outcome, it is a stress relief knowing my vehicle is safe, the warnings are off and have stayed off for a week. The cost was reasonable as well, and we went with the iconic "lifetime alignment" option for future worries!

Aug 21, 2024 · Celestino NIEVES

My experience was amazing. Bayan and her team were very nice to me. I originally chose this shop because I had another problem. The gentlemen were so nice with helping me resolve my issue at no charge. I said that for any reason if I couldn't continue with the place I was going. I would come here. Thank you for your service.

Jan 26, 2025 · April Perkins

After scheduling appointment I was turned down because my 2010 gmc was “too old and couldn’t be worked on” but when taken to another mechanic was told Firestone was being dramatic. If y’all wanna be like Take 5 and only do oil changes and basic maintenance just say that instead of wasting peoples time! Even after being at this place as a kid with my parents I wouldn’t recommend this place AT ALL

May 17, 2025 · Jaami Hunter

Unfortunately really overpriced, in spite of some coupons that lure you in. Also were quick to suggest something that would not have fixed my problem (However, did identify a couple other unrelated things I needed fixed. Still for way too much). I trust Auto Repair Inc, it's like not even 5 minutes from there... small business, gets the jobs done well at a great price. Just sayin.

Apr 07, 2025 · Halle